2/10 Terrible
Melissa
5 Sep 2024
Disliked: Staff & service, amenities
Hotel room itself was fine - comfortable and clean enough for the price.
**The staff at this hotel may be the rudest people we’ve encountered in 5 months of traveling SE Asia. They were dismissive, rude and not helpful. Every time we spoke to them they did not look up from their phones and seemed to be loitering in the lobby most of the time. If you asked for anything, you were met with an eye roll or simply no response. I also found them defrosting frozen chicken in the lobby bathroom sink, hopefully that food was not being served to guests. We were made to feel uncomfortable/upset with every interaction.
(This is not the same treatment we encountered at Speedy Divers - the staff there were wonderful!!)
Melissa
Stayed 4 nights in Aug 2024