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ibis Ambassador Seoul Insadong

4.0 star property
4-star eco-certified hotel near Changgyeonggung Palace

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Photo gallery for ibis Ambassador Seoul Insadong

Property entrance
Lobby lounge
Superior Twin Room, 2 Single Beds
View from room
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
31, Samil-daero 30-gil, Jongno-gu, Seoul, 03132
  • Myeongdong Street
    ‪19 min walk‬
  • Gyeongbokgung Palace
    ‪19 min walk‬
  • Namdaemun Market
    ‪2 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪63 min drive‬

Room options

View all photos for Premium Double Room, 1 Queen Bed

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Premium Double Room, 1 Queen Bed

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Premium Twin Room, 2 Single Beds

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (1 Double, 1 Extra bed)

Family Room (1 Double, 1 Extra bed)

Family Room (1 Double, 1 Extra bed)

  • City view
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room (2 Singles, 1 Extra bed)

Triple Room (2 Singles, 1 Extra bed)

Triple Room (2 Singles, 1 Extra bed)

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

About the area

Seoul

City center retreat .With a stay at this Jongno-gu hotel, you'll be within half a mile (1 km) of Changgyeonggung Palace and 2 miles (3 km) of Myeongdong Cathedral. Myeongdong Street and Gyeongbokgung Palace are also within 2 miles (3 km).

What's nearby

  • Myeongdong Cathedral - 19 min walk - 1.6 km
  • Myeongdong Street - 19 min walk - 1.6 km
  • Gyeongbokgung Palace - 19 min walk - 1.7 km
  • Namdaemun Market - 2 min drive - 2.2 km
  • Dongdaemun History and Culture Park - 3 min drive - 2.6 km

Getting around

  • Jongno 3-ga Station - 6 min walk
  • Seoul Station - 10 min drive
  • Incheon Intl. Airport (ICN) - 63 min drive

Restaurants

  • ‪청수당 - ‬1 min walk
  • ‪뜰안 - ‬2 min walk
  • ‪익선우즈 - ‬1 min walk
  • ‪Brew 3.15 - ‬2 min walk
  • ‪Yankees Burger - ‬1 min walk

About this property

ibis Ambassador Seoul Insadong

4-star eco-certified hotel near Changgyeonggung Palace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1851 square feet (172 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified ibis Ambassador Seoul Insadong. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Seoul hotel is smoke free.

  • 363 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 1851 sq ft of conference space
  • 172 sq m of conference space
  • Built in 2013
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Ambassador Seoul Insadong offers 363 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Seoul hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (KRW 22,000 per day)
  • Area shuttle
  • Self parking on site (KRW 22,000 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; KRW 16,500 for adults and KRW 9,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children above 5 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KRW 16500 for adults and KRW 9900 for children
  • Self parking fee: KRW 22000 per day
  • Nearby parking fee: KRW 22000 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

ibis Ambassador Insadong
ibis Ambassador Insadong Hotel
ibis Ambassador Insadong Hotel Seoul
ibis Ambassador Insadong Seoul
ibis Ambassador Seoul Insadong
ibis Insadong
ibis Insadong Seoul
ibis Seoul Insadong
Insadong ibis
Seoul ibis Insadong
ibis Ambassador Seoul Insadong Hotel
ibis Ambassador Seoul Insadong Hotel
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ibis Ambassador Seoul Insadong Myeongdong
ibis Ambassador Seoul Insadong Hotel Seoul

ibis Ambassador Seoul Insadong Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1006 reviews
Rating 8 - Good. 388 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

8/10 Good

Young

Liked: Amenities, property conditions & facilities
Too small space room.
Stayed 9 nights in Dec 2024

8/10 Good

Joo

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Exceptional Service and Prime Location
The hotel’s location is excellent, within walking distance of many great attractions. The service was outstanding, particularly the front desk staff member who speaks fluent English and was extremely helpful. During my trip, I stayed at three different hotels, and this hotel’s staff stood out as the best.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Genevieve

Liked: Cleanliness, staff & service
Will not stay here again
The power outlets in the room didn't work with my computer, cell phone charger, and the hair styler. The thermometer in the room didn't work. Very frustrating. The worst was Internet was not working for my computer, but that turns out the problem was my computer. I did not like the buffet breakfast. The hotel staff are nice and friendly, they tried their best to help.
Stayed 1 night in Nov 2024

8/10 Good

John, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was fine. Staff were helpful. Nothing to complain about.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael Angelo

Business traveller
Liked: Cleanliness, staff & service, amenities
The place looks old but it is very convenient because of its accessibility to food, cultural areas, transportation
Stayed 3 nights in Nov 2024

10/10 Excellent

Chad

Was so much better than I anticipated. Great location, friendly staff and clean and comfortable room. I will definitely consider this place again if I return to Seoul.
Stayed 8 nights in Nov 2024

10/10 Excellent

Rachel, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated in Insadong. The lovely shops and cafés are just acriss the stree in Ikseon-dong! The laundry facilities are comfortable and the roof top has a wonderful space to gather. There is a beautiful view of Namsan Tower! I highly recommend this hotel, and will definitely stay here again on my next visit ro Seoul.
Stayed 3 nights in Nov 2024

6/10 Okay

Myung Jin

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Good & not so good
Expensive. Very small room. Can’t control a/c. Kind staffs. Good breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk always went above and beyond, especially Henry who helped me with a transportation issue.
Stayed 5 nights in Oct 2024

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness, staff & service
The room air conditioning really affected my stay. The heat wouldn’t go below 23.5°C so I was constantly waking up in a sweat as the air con unit kicked in and stopped all night long. I opened the window to let air in but as I was on the 2nd floor a lot of loud street noise came in. I wouldn’t stay here again slowly for this reason as I didn’t have one good nights sleep during my 5 night stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place you want to stay. Spotlessly clean from the rooftop garden down to the laundry room in the basement. The only negative is that many large bus groups are coming and going many times, so the desk and lobby area gets very congested.,
Stayed 6 nights in Oct 2024

10/10 Excellent

Tyson

Stayed 1 night in Sep 2024

2/10 Terrible

sik mun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is terrible, carpet is so old and dirty. The shower is so small and the wall is peeling.
Stayed 2 nights in Oct 2024

6/10 Okay

Sooun, Laguna Woods

Travelled with family
Noisy and food smells through windows...small room...breakfast selections poor, not changing, and poor service.
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was very responsive and helpful. The room and bathroom were on the smaller side, but the location and service were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacque

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located to many shopping and dining options. The breakfast at this hotel is pretty hearty. The room that we stayed in was comfortable, however there was an issue in the bathroom in terms of the toilet being on a slope and the sink not draining fast. The air was also on central air and to accommodate the guest who were cold we were unable to adjust the temperature of our thermostat. Despite this I'd recommend to stay here at this hotel again because of it's super helpful staff like Robert. Not only did Robert help us with our bags but he also hailed taxis for us when we were leaving for the day and he would also meet us out front when we were returning.
Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work properly. but overall, great stay and excellent staff support.
Stayed 2 nights in Oct 2024

6/10 Okay

Sooun, Laguna Woods

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Lesley

Stayed 3 nights in Sep 2024

10/10 Excellent

DULCE MAYELA NAVARRO

Stayed 2 nights in Aug 2024

8/10 Good

seon h

Stayed 5 nights in Aug 2024

6/10 Okay

Hyun

Disliked: Staff & service
Stayed 6 nights in Aug 2024