Carlton Hotel Singapore

4.5 star property
4.5-star luxury hotel near Cathedral of the Good Shepherd

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Photo gallery for Carlton Hotel Singapore

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Free WiFi
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
76 Bras Basah Road, Singapore, 189558
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Bras Basah Complex
    ‪3 min walk‬
  • Singapore Art Museum
    ‪3 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪24 min drive‬

Room options

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

  • 34.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Club Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

City center stay.With a stay at this Downtown Core hotel, you'll be steps from Cathedral of the Good Shepherd and CHIJMES. Bras Basah Complex and Singapore Art Museum are also within half a mile (1 km).

What's nearby

  • Bugis Street Shopping District - 1 min walk
  • Bras Basah Complex - 3 min walk
  • Raffles City - 6 min walk
  • Marina Bay Sands Casino - 3 min drive
  • Orchard Road - 4 min drive

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 60 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Brotzeit German Bier Bar & Restaurant - ‬2 min walk
  • ‪Odeon Towers - ‬2 min walk
  • ‪Lei Garden Restaurant - ‬2 min walk
  • ‪Asia Grand Restaurant - ‬2 min walk
  • ‪The Glasshouse: Specialty Coffee and Toast Bar - ‬1 min walk

About this property

Carlton Hotel Singapore

4.5-star luxury hotel near Cathedral of the Good Shepherd
Carlton Hotel Singapore offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 42337 square feet (3933 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the luxury Carlton Hotel Singapore. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 940 guestrooms or units
  • 26 levels
  • 4 dining venues
  • 42337 sq ft of conference space
  • 3933 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 35 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number L0040

We should mention

  • Pool access available from 7 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 862 out of 1398 reviews
Rating 8 - Good. 373 out of 1398 reviews
Rating 6 - Okay. 97 out of 1398 reviews
Rating 4 - Poor. 35 out of 1398 reviews
Rating 2 - Terrible. 31 out of 1398 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suong Thu thi

Stayed 2 nights in Nov 2024

4/10 Poor

G

Disliked: Staff & service, property conditions & facilities, room comfort
Damp rooms
The room was extremely damp and smelt, the sheets felt almost wet they were so damp. I called reception to try and change the room and they said I’ll put you through to housekeeping.
Stayed 2 nights in Nov 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
electric outlet not enough and one not working. shower not easy to use. some staff inexperienced
Stayed 3 nights in Nov 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air con not working, Engineer could not change temp. only 3 electrical outlets in room. only 2 worked. hand held shower must be held. it should be on swivel that hits you so you can use 2 hands to shower. only rain shower works, you must get hair if most ladies would not like that if you want to shower. very young man extending my stay on sunday took more than 10 minutes to complete extension. front desk staff on other days when check in or extension were superb.
Stayed 1 night in Dec 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gareth, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a little om smaller size.
Stayed 2 nights in Nov 2024

8/10 Good

Armand Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property has a strong water running but aircondition in the room was not working properly.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Location great . Staff Very helpful. loved everything about the hotel 😀
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing hotel ,will definitely stay here again ,when in Singapore .
Stayed 1 night in Nov 2024

8/10 Good

ASHISH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had same Menu everyday, they should improve on this.
Stayed 3 nights in Nov 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2024

10/10 Excellent

??

Travelled with group
Liked: Amenities
All perfect,if i come to Singapore next time I'll definitely book here again!
Stayed 6 nights in Nov 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a top location, staff are friendly and helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time in Singapore and this hotel was centrally located. At the concierge desk, they gave us great information about touring the city walking around the area. We felt safe and secure the hotel itself. The room was impeccable. We needed an adapter to charge our electronics, they supplied that, when we walked around the city, it was raining they supplied umbrellas. The staff took care of our baggage coming in and going out the breakfast that was served was plentiful with great local food. Their help in getting a car to take us to the airport was perfect. We would definitely stay in this hotel if we come back to Singapore.
Stayed 1 night in Nov 2024

10/10 Excellent

sruti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central area walkable to many malls, streets, dining options etc. Service and hospitality was excellent, very clean and safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 8 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable room, great gym. Breakfast is good but could have more options.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first time staying at this hotel. The staff were amazing. My room was great and spacious. The breakfast buffet was plentiful, and good, although there were a couple days when all the tables were taken and had to wait for a clean table. I will stay here when i visit Singapore again!.
Stayed 6 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 2 nights in Nov 2024

10/10 Excellent

Raylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love coming to the Carlton Hotel, everyone from the door/driveway attendant, reception staff, Concierge & cleaning staff are always welcoming & friendly, as well as the location.
Stayed 1 night in Nov 2024

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
A big hotel that doesn’t take allergies seriously
The Carlton is a beautiful hotel but we had a disappointing stay. We contacted the hotel when we booked to inform them of my wife’s allergy to feathers and they acknowledged this. However when we came to check in, they informed us they would have to change the room and we would have to wait 30 minutes. This was disappointing after we had been travelling for 16 hours but we went for a drink and came back. Unbelievably when we came back the room still contained a cushion full of feathers which we had to ask to removed immediately. Furthermore, when we checked out I asked for a receipt but this request was ignored by the dismissive member of reception staff. Do not stay in this hotel if you have allergies or want to be treated with respect.
Cushion on our bed that was full of feathers
Hotel lobby
Bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Foo Yuk

Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for access to public transport and to major attractions. The only downside was that the superb breakfast was very expensive
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where very clean and comfortable
Stayed 4 nights in Nov 2024