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The Robertson House by The Crest Collection

4.0 star property
4-star hotel near Singapore Repertory Theatre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robertson House by The Crest Collection

Property amenity
Restaurant
Restaurant
Exterior
Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Robertson Quay
    1 min walk
  • Park Hotel Clarke Quay
    1 min walk
  • Fort Canning MRT station
    6 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | View from room

Deluxe Room Twin

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | View from room

Deluxe Room Queen

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Free minibar, in-room safe, desk, iron/ironing board

Premier Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club room with club lounge access

Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Park Regis by Prince Singapore

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is CA $203
per night
CA $243 total
includes taxes & fees
2 Jan - 3 Jan
Park Regis by Prince Singapore

About the area

Singapore

Central Singapore getaway .A stay at this Singapore River hotel places you steps from Singapore Repertory Theatre and within a 5-minute walk of Fort Canning Park. Sri Thendayuthapani Temple and Clarke Quay Central are also within half a mile (1 km).

What's nearby

  • Fort Canning Park - 5 min walk
  • Clarke Quay Central - 9 min walk
  • Orchard Road - 20 min walk
  • Bugis Street Shopping District - 2 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Dutch Colony Coffee - ‬1 min walk
  • ‪Moc Quan - ‬2 min walk
  • ‪Wine Connection Cheese Bar - ‬1 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk

About this property

The Robertson House by The Crest Collection

4-star hotel near Singapore Repertory Theatre
The Robertson House by The Crest Collection offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Robertson House by The Crest Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 336 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SGD 7.9 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 40 for adults and SGD 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Robertson House by The Crest Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 240 reviews" "
Rating 8 - Good. 76 out of 240 reviews" "
Rating 6 - Okay. 15 out of 240 reviews" "
Rating 4 - Poor. 8 out of 240 reviews" "
Rating 2 - Terrible. 8 out of 240 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Skip

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great pick on a stay where we really did not know the area. Close walk to subway (where you can get to anywhere) and a nice walk along the water to Roberts Quay. We picked right!
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once you work out the geography it's a great location. 5 minutes to the metro, 10 minutes walk to Clarkes Quay 20 minutes to Chinatown.
Stayed 4 nights in Sep 2024

8/10 Good

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location where jogging and convenient to go dinner and downtown
Stayed 6 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very tired and in need of renovation
Stayed 2 nights in Aug 2024

4/10 Poor

Helen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The tiny room smelled bad and the room service excluded new towels - didn’t like the place at all - not four star
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how people can rate this hotel a 10. I booked based on those reviews. This is a very standard 3 star hotel and it’s fine for what it is. The rooms are ok - bit dated. Wallpaper was pealing and scratch marks on the walls. Bathroom was basic. Bed was fine for a night - definitely nothing special. Room had a damp smell. Pool area was ok. Lobby is basic. Staff were courteous and polite. I arrived early from a 19 hour flight. I knew and wasn’t expecting to get a very early check-in so was hoping I could take a shower, leave my bags, and head off sightseeing. Although there’s a pool and gym - no shower facilities! That was disappointing. Again - it’s a 3 star hotel at best and I got what I paid for although I was expecting better based on others feedback and reviews.
Stayed 1 night in Aug 2024

6/10 Okay

Yick Ling

Travelled with family
Liked: Cleanliness
Location was convenient for dining options. But check in and check out was a bit slow. Often seen one staff with many customers waiting. Basin and toilet bowl in the room is also a bit low , have to bend my back alot.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good place, very near Clarke Quay. The staff were helpful and friendly. The room was small but comfortable and had good air condition . The pool was good but lacked beds. The pool bar charged 28 Singapore dollars for 2 small diet cokes , which was far to expensive.
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Terrible condition with bad smell
It was really the worst experience with staying in this hotel. The floor smells terrible and the room cleaning service missing the room throughout the stay. Requested to clean up the room while going out, and once coming back after 2 hours, it was still not yet cleaned and had to ask to clean up again and waited outside. Also, the floor of the lifts were very wet due to people from swimming pool. Won’t think will stay again while next trip. Very unfortunate experience
Stayed 3 nights in Aug 2024

8/10 Good

Anjela

Liked: Cleanliness
Stayed 6 nights in Jul 2024

8/10 Good

Aurora

Liked: Staff & service, property conditions & facilities
Alright
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Jul 2024

2/10 Terrible

Georgie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location for exploring Singapore. However, be aware it took an hour to check in to the hotel. The staff confirmed they over book the hotel, so they have to hunt the hotel for available rooms. So some customers, may end up disappointed. Poor Customer Service from management, which should not reflect on the great service from individuals at the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Afifa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute colonial decor
Stayed 2 nights in Jul 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pool area. Other facilities a bit disappointing.
Stayed 6 nights in Jun 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service
Very close to fort canning MRT station. Location on the river was excellent for walking into the centre. Plenty of restaurants available close by. Property was very well maintained and staff were very friendly and helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Stacey

Stayed 1 night in Jul 2024

8/10 Good

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for Your stay in Singapore
Good hotel in good location ( city, subway, bus) with very good breakfast and nice bathroom
Stayed 7 nights in Jun 2024

10/10 Excellent

richard, Pompano beach

Stayed 1 night in Jun 2024

10/10 Excellent

Minah

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

8/10 Good

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Murtaza

Stayed 2 nights in Jun 2024