voco Orchard Singapore, an IHG Hotel

5.0 star property
5-star luxury hotel near ION Orchard, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Orchard Singapore, an IHG Hotel

Exterior
Outdoor pool, free cabanas, pool umbrellas
Property amenity
Club Room, 1 King Bed, Balcony (Premium)
Interior

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
581 Orchard Road, Singapore, 238883
  • Orchard Tower
    3 min walk
  • ION Orchard
    4 min walk
  • Mount Elizabeth Medical Center
    12 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible Bathtub

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Walk-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite, 1 Single Bed

  • 164 sq m
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Single Beds (Walk-In Shower)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Balcony (Premium)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Club Lounge Access

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Walk-In Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Club Lounge Access

  • 69 sq m
  • Sleeps 3
  • 1 Twin Bed

Similar properties

About the area

Singapore

Heart of Singapore.Within a 15-minute walk of this Orchard hotel, you'll find ION Orchard and Orchard Road. Singapore Botanic Gardens and National Museum of Singapore are also within 2 miles (3 km).

What's nearby

  • ION Orchard - 4 min walk - 0.4 km
  • Orchard Road - 14 min walk - 1.2 km
  • Singapore Botanic Gardens - 16 min walk - 1.4 km
  • National Museum of Singapore - 4 min drive - 2.9 km
  • Marina Bay Sands Casino - 7 min drive - 5.1 km

Getting around

  • Orchard Station - 6 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪French Fold - ‬3 min walk
  • ‪Häagen-Dazs - ‬1 min drive
  • ‪Merci Marcel - ‬3 min walk
  • ‪Thai Tantric - ‬3 min walk

About this property

voco Orchard Singapore, an IHG Hotel

5-star luxury hotel near ION Orchard, connected to a shopping center
Voco Orchard Singapore, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

17 meeting rooms and limo/town car service are available. Event space at this hotel measures 23203 square feet (2156 square meters) and includes conference space. A children's pool, a rooftop terrace, and spa services are also featured at the luxury voco Orchard Singapore, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 423 guestrooms or units
  • 24 levels
  • 4 dining venues
  • 23203 sq ft of conference space
  • 2156 sq m of conference space
  • Built in 1970
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Voco Orchard Singapore, an IHG Hotel offers 423 shared accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Thai

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Secured valet parking on site (SGD 12 per day)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 45.56 for adults and SGD 22.78 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 50
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 45.56 for adults and SGD 22.78 for children
  • Airport shuttle fee: SGD 90.95 per vehicle (one way)
  • Secured valet parking fee: SGD 12 per day
  • Rollaway bed fee: SGD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Singapore
Hilton Singapore
Singapore Hilton
Hilton International Singapore
Hilton Singapore Hotel Singapore
Singapore Hilton International
Hilton Singapore Hotel

voco Orchard Singapore, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 265 reviews" "
Rating 8 - Good. 75 out of 265 reviews" "
Rating 6 - Okay. 30 out of 265 reviews" "
Rating 4 - Poor. 4 out of 265 reviews" "
Rating 2 - Terrible. 6 out of 265 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ravishankar, orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! On orchard road next to all the malls and food courts, MRT station was a 3 min walk which made it convenient to go anywhere in Singapore, room was spacious and clean, breakfast buffet had so many options, no complaints on anything whatsoever, highly recommend this place,
Stayed 11 nights in Jul 2024

10/10 Excellent

Hing Cheung Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall Excellent location
Stayed 3 nights in Aug 2024

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an great place to say for an week.all the staff were there to help were we required
Stayed 7 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Overpriced hotel.
Hotel was old , rooms need refreshing. Good location
Stayed 5 nights in Mar 2024

10/10 Excellent

shabnam Rozina, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has very good restaurant, food is amazing and staff are very friendly and helpful. Very easy to get around.
Stayed 9 nights in Jun 2024

8/10 Good

Luisito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Staff fantastic- friendly and helpful. Rooms a bit dated and ver disappointed that the pool was closed for a month
Stayed 8 nights in Jun 2024

8/10 Good

vidya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay. The staff were very friendly and professional.
Stayed 4 nights in Jun 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Selvarani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 4 nights in Jun 2024

10/10 Excellent

chi hon samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Voco hotel was ideally located in a busy central shopping district. It was within a couple of minutes walk from a MRT station and very easy to navigate around Singapore. The hotel was clean, smart and tidy as you would expect. Most amazing was just how friendly and helpful the hotel staff were. It was always a pleasant welcome on entering the dining area for breakfast and one member of staff in particular, Pauziah was so chatty and warming that it gave us a great start to the day. The variety of food offered for breakfast was amazing, couldn’t complain one bit about quality. The bedroom was as expected, clean, spacious and comfortable. House keepers were amazing and also very very friendly. They constantly asked how we were and if we needed anything. Overall, I would definitely recommend this hotel for others to stay.
Stayed 7 nights in Jun 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and welcoming staff who were happy to put in that extra effort to ensure our stay was the best it could be - and it was!
Stayed 3 nights in May 2024

10/10 Excellent

Shakil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club lounge was a great addition to the hotel, the team who work in there are Amazing!! Overall a great stay!
Stayed 7 nights in Apr 2024

8/10 Good

ROMMEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024

10/10 Excellent

Karan

Stayed 4 nights in Apr 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service
Stayed 6 nights in Mar 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give the property 10 stars I would. The entire staff is outstanding!! From being greated on arrival by the bell staff, to check-in, breakfast staff, club level staff, all were outstanding. I would recommend this hotel to any and all who come to Singapore.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive especially in the lounge where we had breakfast.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, clean modern and lovely staff
Stayed 9 nights in Mar 2024

6/10 Okay

Gregory Stuart

Travelled with partner
Liked: Staff & service
This property was formerly the Hilton. It was tired and old back then and needed a total refurbishment. Can't understand why IHG taken on this property and branded it VOCO. Stayed in Club room, bathroom very small and tiles needed to be grouted properly or replaced. Replacing carpet is not a refurb!!!!
Stayed 5 nights in Mar 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024