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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Private beach, white sand, sun loungers, beach volleyball
Preferred Club Governor Suite
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
7 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • On private beach
  • Spa
  • Restaurant
  • Hot tub
  • All-inclusive

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    12 min walk
  • San Jose Catholic Parish
    6 min drive
  • Puerto Morelos Artists’ Cooperative
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deal of the Day Preferred Tropical View

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day Preferred Tropical View

  • 71 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, desk, laptop workspace

Family Room

  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Dreams Riviera Cancun Resort & Spa - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.3 out of 5, Excellent, (1064)
The price is CA $631
per night
CA $631 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Puerto Morelos

Beachfront retreat .Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 6 min drive - 4.4 km
  • Ojo de Agua Beach - 6 min drive - 4.5 km
  • Puerto Morelos Artists’ Cooperative - 7 min drive - 4.6 km
  • Sanctuary of Hope and Time Capsule - 10 min drive - 7.3 km
  • Puerto Morelos Beach - 14 min drive - 5.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts, and a spa tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast
  • 7 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 621 out of 1205 reviews" "
Rating 8 - Good. 313 out of 1205 reviews" "
Rating 6 - Okay. 143 out of 1205 reviews" "
Rating 4 - Poor. 79 out of 1205 reviews" "
Rating 2 - Terrible. 49 out of 1205 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property although nice is a little dated. The staff was very friendly and accomodating.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michele, Plainville

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool overlooking the beach was the best! The room was spacious and clean. The headboard was very worn and there were paint drops on the floor in various place but overall it was nice. The restaurants were all good. A little inconsistency with the app and what was open and closed. William at the Italian restaurant was the best!! Everyone was amazing, friendly and helpful!
Stayed 5 nights in Aug 2024

8/10 Good

Julio

Liked: Staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Dharmesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great. Food was very good bar service was exceptional.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrea L San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation I had with my partner in Cancun at dreams jade spa & resort. We chose the preferred club ocean font room which came with great perks! We had access to a lounge area where we got great all inclusive drinks and great attentiveness from the staff. We also had an adult infinity pool connected to the beach and blue Hawaiian drink, pomegranate margarita & strawberry pina colada were the best if your looking for something sweet, strong and tasty! They have a buffet that has a variety of options with great view of the ocean & service great as well. Everyone has different taste in food, we tried different restaurant options at night some were great & maybe like one or two were ok. We ordered a couple of things so at least we got to see what we liked. The service again was great! Each dinner restaurant was elegant and laid back where we had wine service and the views spectacular. Our room was our favorite part of walking up to the ocean view and resort quite side of the building. The staff always answered the phone and were great with our request. This resort is also very clean and well maintained. If you would like great drinks in the lounge area of the hotel located right in front of a huge screen we’re most shows happen in the night, ask for Francisco he works in the morning from 7-3:00pm best cocktails! We stayed for 6 nights Monday-Wednesday being the quitest days, Thursday-Sunday there were more people but such a great calm vibe & atmosphere!
Stayed 6 nights in Aug 2024

10/10 Excellent

Cosimo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff was fantastic.
Stayed 7 nights in Aug 2024

10/10 Excellent

eyani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable time
Stayed 4 nights in Aug 2024

8/10 Good

Ismail A, Bayonne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marqu'es, Macon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is amazing! Staff is amazing! Excellent property!
Stayed 3 nights in Aug 2024

8/10 Good

Angel G.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service, food, staff, restaurants and amenities are excellent but the beach is very dirty and rocky. Be prepared to be in the pool that after a while has only hot water. This hotel is located far from any local fun activities and taxi rides are very expensive. If you want to go with the hotel tours are usually very expensive too. I wish I would have stayed in the Cancun area or in Playa del Carmen.
Stayed 7 nights in Aug 2024

10/10 Excellent

heriberto

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 10 yrs ago
Stayed 6 nights in Aug 2024

8/10 Good

Edale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to get a table after 9:30pm for dinner. Long wait time. And the pool closes early at 7pm. I wish they close later, it would be nice to hang out by the pool at night.
Stayed 4 nights in Jul 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly staff but cleaning if the rooms seemed a difficult task. It took them until evening to clean the room.
Stayed 7 nights in Jul 2024

4/10 Poor

Dae, Aurora

Travelled with family
Liked: Cleanliness, staff & service
Too much mosquito and food was terrible. Also Japanese restaurants extra charge $23 per person. Ever seen all inclusive charge for the food! Not even special food.
Stayed 8 nights in Jul 2024

8/10 Good

Sreenivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All activities were nice and appreciated the services.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay in late July!! We loved the preferred club amenities and wonderful view!! The service from every one we met was excellent!
Stayed 5 nights in Jul 2024

10/10 Excellent

Makeda Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quite relaxing and worth our visit . I would recommend preferred rooming to enjoy additional amenities the resort has including an in room jacuzzi, preferred pool and lounge for premium drinks and snacks.
Stayed 4 nights in Jul 2024

2/10 Terrible

Lucky

Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!
Stayed 7 nights in Jul 2024

8/10 Good

Andjelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Griselda Edith Abundez

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like customer service. in special DANIEL IN RECEPTION!!!! always trying to help. The hotel feels safe and a great entertainment, but it is very far away from town 'if you want to take a car service they charge 25 dollars per person !!! good food. store inside the hotel facility is ridiculous with the price !!! a sunblock 40$ dollars. the first room that they gave me was filthy and everything had old furniture. (building #1) when I asked to move to a different room take 2 days to do it, they moved us to building #2, which was clean when we stayed there but after housekeeping barely came to clean. we have to call to ask for towels and water bottles. The minibar consists of 4 water bottles 2 sodas 2 beers, for a family of 4. then they want to sell you a club membership ! bad attitude /rude sarcastic if you say no ! specifically a lady Carmen. was my first and my last vacation to that resort.
Stayed 7 nights in Jul 2024

10/10 Excellent

Guy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and and club lounge and services were great. My only thing is that I went with my 9 and 10 year old and they were unable to use the club pool . There is also a French restaurant that you have to be 18 to be go to so if you have children please be mindful of that as well. Outside of that my kids LOVED the kids club because the teachers were so engaged with them. Will definitely be back!
Stayed 5 nights in Jul 2024