Robertson Quay Hotel

3.0 star property
Family-friendly 3-star hotel near Gardens by the Bay

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Robertson Quay Hotel

View from room
In-room safe, desk, blackout drapes, iron/ironing board
Hallway
Fitness facility
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Robertson Quay
    ‪1 min walk‬
  • Fort Canning Park
    ‪5 min walk‬
  • Clarke Quay Central
    ‪9 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Singapore

City center stay.Your stay at this Singapore River hotel places you within 3 miles (5 km) of Orchard Road and Gardens by the Bay. Marina Bay Sands Casino and Marina Bay Sands Skypark are also within 3 miles (5 km).

What's nearby

  • Raffles Place - 19 min walk
  • Bugis Street Shopping District - 20 min walk
  • Orchard Road - 20 min walk
  • Marina Bay Sands Skypark - 5 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Wine Connection Tapas Bar & Bistro - ‬2 min walk

About this property

Robertson Quay Hotel

Family-friendly 3-star hotel near Gardens by the Bay
Robertson Quay Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 148 guestrooms or units
  • 10 levels
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Robertson Quay Hotel offers 148 accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 1000 reviews" "
Rating 8 - Good. 323 out of 1000 reviews" "
Rating 6 - Okay. 260 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 124 out of 1000 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mashhud

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Internet was not stable and the staff could be a bit more friendlier. One more thing is the timing of the check-in it seems they will only allow you to check-in on the dot even if its just a few mins from the time stated. That is the first time I encountered such a policy.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with group
Disliked: Amenities, property conditions & facilities
This is a hotel for business people on short trips, one person only in my view, you may get a double bed but the rooms are just to small and the bathroom if you can call it that was minuscule, there’s no wardrobe. I guess it’s a place to get your head down if your on a low budget, you wouldn’t want to spend time there
Stayed 3 nights in Oct 2024

6/10 Okay

Benjie, Livermore

I booked expecting i get a good place and views as shown in the picture but when i arrive they put us in a no views room and in the next day which i complain then they put us in the 5th floor and seems okay already but the worst is the internet connection is very terrible. My suggestion double check when you booked to this property.
Stayed 2 nights in Oct 2024

10/10 Excellent

GARRIE

Stayed 3 nights in Jul 2024

4/10 Poor

Hemmings

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Won't go again. Room reminded me of caravan interior - everything VERY compact. Towels thin, sheets thin and looked dirty (washed but with stains), soap holder in shower broken, no soap bar at sink. Bed very hard and had uncomforable sleep. No complimentary water. Air con worked, nice view of swimming pool at nx door hotel, staff okay. Very strict no early check in. Did allow us to put luggage behind a table so we could go out to get food etc.
Stayed 1 night in Oct 2024

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated average as the beds are like concete hard as a rock. easy to get around walking to dining options
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and quiet. Good budget hotel, rooms slightly on the small side but clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

Monika

Stayed 1 night in Sep 2024

4/10 Poor

Gem

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel’s location close to the river offers a nice view, but unfortunately, that’s where the positives end. The rooms are quite dated and not well-maintained. The Wi-Fi is incredibly slow, which was frustrating and made it difficult to stay connected. The 2 towels provided were old, gray and worn out. The hotel simply doesn’t offer good value for the price.
Stayed 4 nights in Aug 2024

6/10 Okay

Gem

Disliked: Cleanliness, property conditions & facilities
Apart from its location in Robertson Quay, this hotel is a letdown. The property is run down with peeling wall coverings, and the room is not clean with a musty, outdated smell. Housekeeping is practically non-existent, supplying only two toothbrushes, two shower caps, a roll of toilet paper, two thin gray towels (which were supposed to be white), one floor mat, and a wall-mounted dispenser for an all-in-one washing solution. To top it off, they used a broom to sweep the room floor instead of vacuuming. Overall, wouldn’t recommend
Stayed 5 nights in Aug 2024

8/10 Good

Mei Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an unique circular old building located at the city centre and next to a mall. Very convenient with free parking. Room is definitely small but enough for short stay. Pool facility is an added point for this small hotel. Walking distance to public transport MRT. Bars and restaurants are nearby with 24-hour convenient store.
Stayed 3 nights in Aug 2024

8/10 Good

Hema

Travelled with family
Disliked: Amenities, property conditions & facilities
Not much offer for eating
Stayed 4 nights in Aug 2024

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Property conditions & facilities
Mattress was like a concrete slab. The hotel is outdated and unsafe in places such as swimming pool slide. Location was great
Stayed 2 nights in Aug 2024

4/10 Poor

Leslie, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old property & cracks on wall & toilet shower screen stained
Stayed 2 nights in Aug 2024

10/10 Excellent

Charry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near many restaurants and within walking distance to the nearest MRT station and Clarke Quay
Stayed 15 nights in Jul 2024

2/10 Terrible

Tin Keong

Stayed 2 nights in Aug 2024

6/10 Okay

TIONG HUAK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

TANG LIANG

Travelled with family
MRT is about 15 minutes walking distance, no food court or food centre, shopping centre, and convenience store in surrounding areas. Asking for room slippers and was told for extra charge
Stayed 1 night in Jul 2024

8/10 Good

Sarjit

Stayed 2 nights in Jul 2024

10/10 Excellent

Lizbeth

Travelled with family
We had an interconnecting rooms. It was like a tiny house, a place for everything and extremely comfortable. Beautifully situated on the river. Not far from anything. The luggage storage was amazing. Staff friendly and very helpful. A 7/11 close by for snacks.
Stayed 2 nights in Jul 2024

2/10 Terrible

Hongxiang

Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

6/10 Okay

Ganesh Ram

Liked: Cleanliness, staff & service
Good for short stay , excellent location ...but very small room size not advisable for family with kids
Stayed 2 nights in Jul 2024