My stay at this hotel was not a good experience and I would not recommend this hotel. In pictures, this hotel appears to be a high end hotel. Although the lobby and dining area were quite nice, it was clear when stepping onto the lift and then into my hotel room that this hotel was old and outdated. The room itself was clean and the view from the 8th floor was nice, but the air conditioner did not work properly in my room making sleeping uncomfortable. The WiFi also did not work in both my hotel room nor the lobby and this was a problem as I needed working WiFi for my work. The bed also was not comfortable as well. I complained to the front desk the next morning about the A/C and WiFi problems only to return later that day and find both problems were not fixed. I told them I was checking out because of these problems and they immediately asked to give them some time to see if they could fix the problems. I HAD ALREADY GIVEN THEM ALL DAY TO FIX THE PROBLEMS AND THEY DIDN'T, so I checked out, therefore only staying 1 night out of my 5 nights booked at this hotel. I found another great hotel in a much better location for about the same cost that was close to the beach, close to a great street market, was newly renovated, clean, had free parking that didn't feel like a dungeon (unlike Pavilion Hotel), had working air conditioning and working WiFi. Made the remainder of my trip in Songkhla great.