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The Ritz-Carlton, St. Thomas

5.0 star property
5-star beachfront resort near Sapphire Beach

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Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Lobby
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
View from property
Couples treatment rooms, steam room, body treatments, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Spa
  • Gym

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Cowpet Bay
    ‪5 min walk‬
  • Secret Harbour Beach
    ‪3 min drive‬
  • Sapphire Beach
    ‪11 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪29 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 3 Bedrooms

  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

55-inch LCD TV with cable channels, TV

Club Suite, 2 Bedrooms

  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed with Sofa bed

  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

St. Thomas

Beachside getaway.Stay at this St. Thomas resort and you'll be within half a mile (1 km) of Cowpet Bay and 2 miles (3 km) of Turquoise Beach. Cabrita Point and Secret Harbour Beach are also within 2 miles (3 km).
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Cowpet Bay - 5 min walk - 0.4 km
  • Secret Harbour Beach - 3 min drive - 1.9 km
  • Secret Harbor - 3 min drive - 1.9 km
  • Lindquist Beach - 11 min drive - 4.4 km
  • Sapphire Beach - 11 min drive - 3.9 km

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

5-star beachfront resort near Sapphire Beach
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a business center, 4 meeting rooms, and limo/town car service. A children's pool, a terrace, and a children's club are also featured at the luxury The Ritz-Carlton, St. Thomas. Parking is available for a fee.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1992
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Waterslide

Parking and transportation

  • Secured uncovered valet parking on site (USD 40 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-46 for adults and USD 11-27 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 46 for adults, and USD 11 to 27 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
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Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
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Resort St. Thomas Great Bay Resort St. Thomas
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Resort St. Thomas Great Bay Resort
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The Ritz Carlton St. Thomas
Great Bay
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The Ritz Carlton St. Thomas
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The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 363 reviews
Rating 8 - Good. 60 out of 363 reviews
Rating 6 - Okay. 45 out of 363 reviews
Rating 4 - Poor. 26 out of 363 reviews
Rating 2 - Terrible. 24 out of 363 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular Caribbean experience! Genuinely warm and accommodating staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great. I went a few times between 2008-2010. I thought the property was more enjoyable then, but more dining options were available and there wasn’t as much noise. I had a club oceanfront room. The view was great, but the golf cart transportation service was right below us. Gas powered and loud. Those are the negatives. Positives of the resort begin with the pool. I spent most of my time there. Great to hang out with and look out at the water in the infinity pool. I rented a cabana daily. Service was amazing. Poolside food was great. A cabana isn’t needed to enjoy the experience though. The restaurants were mostly being renovated, but the food available was expensive but good. The club food was good/convenient. Morning coffee overlooking the water is fantastic. There is a boating experience that picks you up right on the beach for a day trip to explore the islands. The price isn’t terrible for the Caribbean. I have read negative things about staff, but I did not have a single problem with them. I’ve experienced much worse at higher class hotels. I also read cleanliness issues. I noticed a little bit of wear and tear from weather, but nothing that is not expected. This is a Caribbean resort that experiences unpredictable weather. It is not easy to maintain to perfection. There were many activities on the island. Shopping and adventure activities. Keep in mind that they are mostly a 20-30 min ride each way, but easy and fair priced transportation is very easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yi

Travelled with group
Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service and only one restaurant option for dinner.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Renell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

2/10 Terrible

charles

Disliked: Amenities
We arrived Friday afternoon and we were so looking forward to seeing the facility. There was construction on the beach bar area, rocks in the beach so you couldn’t walk without shoes. Because of construction they only had one restaurant open that was restricted in times and menu. There were ants all over crawling into makeup brushes and personal items. We stayed only one night and left. Found a Weston that was brand new and beautiful. Charles Tomeo MD
Stayed 4 nights in Oct 2024

6/10 Okay

Shirley Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Food is very mediocre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 6 nights in Sep 2024

4/10 Poor

Brigette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This Ritz Carlton was much different than any other service wise.. it lacks a lot of good amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge. The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

james douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is excellent for day trips to st john.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was exceptional, the property grounds were well maintained. Our stay was wonderful and extremely relaxing
Stayed 4 nights in Aug 2024

8/10 Good

eldar

Liked: Amenities
Good
Stayed 5 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024