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Crowne Plaza Changshu, an IHG Hotel

4.5 star property
4.5-star luxury hotel perfect for exploring Suzhou

Choose dates to view prices

Photo gallery for Crowne Plaza Changshu, an IHG Hotel

Exterior
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, soundproofing
Breakfast, lunch and dinner served
Unclassified image, 5 of 55, button
Reviews
7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500
  • Popular LocationChangshu Museum6 min drive
  • Popular LocationJiangsu Yushan Mountain National Forest Park15 min drive
  • Popular LocationYangcheng Lake22 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)83 min drive

Room options

About the area

Suzhou

City center retreat .At this Suzhou hotel, you'll be within 3 miles (5 km) of Fangta Park of Suzhou and 6 miles (10 km) of Changshu Museum. Wanda Plaza Changshu and Aeon Mall Changshu New Area are also within 6 miles (10 km).

What's nearby

  • Fangta Park of Suzhou - 5 min drive
  • Changshu Museum - 6 min drive
  • Jiangsu Yushan Mountain National Forest Park - 15 min drive
  • Yangcheng Lake - 22 min drive
  • Humble Administrator's Garden - 34 min drive

Getting around

  • Changshu Station - 12 min drive
  • Suzhou North Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 55 min drive

Restaurants

  • ‪凯泰大酒店 - ‬2 min drive
  • ‪大方圆酒家 - ‬3 min drive
  • ‪咖啡廊 - ‬1 min walk
  • ‪幸福小灶 - ‬2 min drive
  • ‪创达电气物资有限责任公司 - ‬2 min drive

About this property

Crowne Plaza Changshu, an IHG Hotel

4.5-star luxury hotel perfect for exploring Suzhou
Crowne Plaza Changshu, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Crowne Plaza Changshu, an IHG Hotel. Self parking is free.

This 4.5-star Suzhou hotel is smoke free.

  • 269 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Changshu, an IHG Hotel offers 269 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting services
  • Cribs/infant beds available
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway beds available
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Airport shuttle available
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds available
  • Pillow menu
  • Rollaway beds available

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changshu Crowne Plaza
Crowne Plaza Changshu
Crowne Plaza Hotel Changshu
Crowne Plaza Changshu Hotel
Crowne Plaza Changshu
Crowne Plaza Changshu, An Ihg
Crowne Plaza Changshu an IHG Hotel
Crowne Plaza Changshu, an IHG Hotel Hotel
Crowne Plaza Changshu, an IHG Hotel Suzhou
Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Kwong Woei

Stayed 2 nights in Oct 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Changshu
I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

zhen yi

Liked: Cleanliness, staff & service, room comfort
Buffet spread is ok but quality of food is still not there
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay in Changshu!
I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
Stayed 2 nights in Aug 2018

4/10 Poor

Hiranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi
Booking says free wifi, but it didn't have wifi
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017