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Crowne Plaza Changshu, an IHG Hotel

4.5 star property
4.5-star luxury hotel perfect for exploring Suzhou

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Changshu, an IHG Hotel

Exterior
Lobby
Indoor pool, outdoor pool
LCD TV
Minibar, in-room safe, desk, soundproofing

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500
  • Fangta Park of Suzhou
    5 min drive
  • Changshu Museum
    6 min drive
  • Aeon Mall Changshu New Area
    7 min drive
  • Wuxi (WUX-Shuofang)
    55 min drive

Room options

Similar properties

Exterior

Hyatt Regency Changshu Kuncheng Lake

Pool
Parking included
Free WiFi
Restaurant
5.0 out of 5, Exceptional, (4)
The price is CA $129
per night
CA $151 total
includes taxes & fees
17 Dec - 18 Dec
Hyatt Regency Changshu Kuncheng Lake

About the area

Suzhou

City center retreat .At this Suzhou hotel, you'll be within 3 miles (5 km) of Fangta Park of Suzhou and 6 miles (10 km) of Changshu Museum. Wanda Plaza Changshu and Aeon Mall Changshu New Area are also within 6 miles (10 km).

What's nearby

  • Changshu Museum - 6 min drive - 5.5 km
  • Aeon Mall Changshu New Area - 7 min drive - 7.9 km
  • Jiangsu Yushan Mountain National Forest Park - 15 min drive - 11.0 km
  • Yangcheng Lake - 22 min drive - 22.7 km
  • Jinji Lake - 38 min drive - 50.5 km

Getting around

  • Changshu Station - 12 min drive
  • Suzhou North Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 55 min drive

Restaurants

  • ‪幸福小灶 - ‬2 min drive
  • ‪大方圆酒家 - ‬3 min drive
  • ‪咖啡廊 - ‬1 min walk
  • ‪创达电气物资有限责任公司 - ‬2 min drive
  • ‪玲珑小镇川悦 - ‬1 min walk

About this property

Crowne Plaza Changshu, an IHG Hotel

4.5-star luxury hotel perfect for exploring Suzhou
Crowne Plaza Changshu, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Crowne Plaza Changshu, an IHG Hotel. Self parking is free.

This 4.5-star Suzhou hotel is smoke free.

  • 269 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Changshu, an IHG Hotel offers 269 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting services
  • Cribs/infant beds available
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway beds available
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Airport shuttle available
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds available
  • Pillow menu
  • Rollaway beds available

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changshu Crowne Plaza
Crowne Plaza Changshu
Crowne Plaza Hotel Changshu
Crowne Plaza Changshu Hotel
Crowne Plaza Changshu
Crowne Plaza Changshu, An Ihg
Crowne Plaza Changshu an IHG Hotel
Crowne Plaza Changshu, an IHG Hotel Hotel
Crowne Plaza Changshu, an IHG Hotel Suzhou
Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Kwong Woei

Stayed 2 nights in Oct 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Changshu
I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

zhen yi

Liked: Cleanliness, staff & service, room comfort
Buffet spread is ok but quality of food is still not there
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay in Changshu!
I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
Stayed 2 nights in Aug 2018

4/10 Poor

Hiranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi
Booking says free wifi, but it didn't have wifi
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Chi cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
no hot water after 9am
This hotel should be rated a one star hotel. The hotel turns off the hot water after 9am each day. There is no advanced notice letting you know this before you check into your room. There is no note in the room telling you they turn off the water at 9am. They do not let you know this in any way. The hotel does not clean their dishes. The property is rude and does not care about customer service. Don't book this hotel.

2/10 Terrible

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
horrible hotel. no hot water available after 9am.
This hotel is very dirty. They do not clean the dishes or restrooms. The hotel does not offer hot water after 9am in the morning. They do not give you advanced notice when you check in that hot water stops at 9am. Do not stay at this hotel. When you ask them anything, they are so rude. They do not care about customer service. This hotel should be rated a one star hotel. They do not clean things.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Changshu
I stayed for couple of days in Crown Plaza Changsu. Without any doubt it is best choice among the available ones in Chnagshu. I enjoyed every bit of my stay from comfort, food and leisure. Will definitely recommend to all visiting this.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good experience but a little old
Good for the money spent. The hotel is a little old so there are few issues. Good breakfast buffet and nice location. I will go back again.

8/10 Good

Verified traveller

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel. Hotel staff was very helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High lite of trip
Hotel was better than expected English speaking Great breakfast Access to massage

6/10 Okay

Rosanna

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Clean room and comfortable bed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
English speaking, no problem. good price. very comfortable. excellent breakfast buffet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RV

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Decent hotel for good price for business travelers. Wish the room temperature can be lower.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
executive suite
I got an executive suite upgrade which was really nice! Therefore, I can't say anything about the regular rooms.