6/10 Okay
Heath
Travelled with family
Jan 9, 2025
Liked: Room comfort
Disliked: Cleanliness
Not the standard I would expect from a Rydges....
To be honest I was a bit disappointed with the stay at this property, the staff seemed disinterested, to the point that we asked for another cup and spoon in our room as there was three people staying and only two cups, but this never eventuated. The remote disappeared from our room when the cleaner was in, I asked repeatedly for a remote, the two that were supplied never worked even though I was assured they would, then remarkably when we were out the remote reappeared (it was the original remote as the black tape on the back was the same), and it was the original remote. The aircon would continuely switch itself off. The room was very dusty, and we found rubbish around the furniture from previous guests. The restaurant was closed which was not relayed to us. Also, there was no phone in our room, the staff at the front desk insisted that there was one on our desk... Alas no phone... One of our other friends who stayed in the same hotel had cockroaches crawl over them in the middle of the night...
Heath
Stayed 4 nights in Jan 2025