City Hotel Lonestar Shinjuku

3.0 star property
3-star hotel near Shinjuku Gyoen National Garden

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January 2025

Photo gallery for City Hotel Lonestar Shinjuku

Lobby
Exterior
Standard Twin Room, Non Smoking
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022
  • Isetan Department Store Shinjuku
    4 min walk
  • 喫茶室ルノアール 新宿3丁目ビッグスビル店
    1 min walk
  • Shinjuku-sanchome Station
    1 min walk
  • Tokyo (HND-Haneda)
    39 min drive

Room options

Standard Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room, 1 Single Bed, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Non Smoking

  • 11.0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Smoking

  • 11.0 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Single Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Single Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Tokyo

City center stay.A stay at this Shinjuku hotel places you within half a mile (1 km) of Shinjuku Gyoen National Garden and 2 miles (3 km) of Meiji Jingu Shrine. Waseda University and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Isetan Department Store Shinjuku - 4 min walk
  • Shinjuku Gyoen National Garden - 8 min walk
  • Tokyo Metropolitan Government Building - 18 min walk
  • Waseda University - 5 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪たこりん - ‬1 min walk
  • ‪吉龍軒 - ‬1 min walk
  • ‪EAGLE Tokyo - ‬1 min walk
  • ‪NEW SAZAE - ‬1 min walk
  • ‪ロシナンテ - ‬1 min walk

About this property

City Hotel Lonestar Shinjuku

3-star hotel near Shinjuku Gyoen National Garden
There's a restaurant on site. Public spaces have free WiFi. City Hotel Lonestar Shinjuku also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 50 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
City Hotel Lonestar Shinjuku offers 50 accommodations with slippers and hair dryers. Beds feature down comforters. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Food and drink

  • 1 restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 30-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
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Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

City Hotel Lonestar Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 698 reviews" "
Rating 8 - Good. 353 out of 698 reviews" "
Rating 6 - Okay. 135 out of 698 reviews" "
Rating 4 - Poor. 39 out of 698 reviews" "
Rating 2 - Terrible. 11 out of 698 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ben, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Anchalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Oct 2019

6/10 Okay

Carlos

Liked: Cleanliness
Pros: location Cons: old building, we got a room near to the fire escape stairs so it was extremely noisy most of the time as it seems the washing machines of the cleaning service are upstairs and they use them to go up
Stayed 3 nights in Oct 2019

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities
A Bargain in Shinjuke
This is a basic hotel with very small rooms. Breakfast was just bread, hardboiled eggs, juice and coffee. Located in an area with many gay bars.
Stayed 3 nights in Sep 2019

8/10 Good

Kristin, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but immaculate. Good location in Shinjuku.
Stayed 2 nights in Sep 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little place in a big neighborhood
As long as you are well aware that the room will be small, your expectations will be fully met. Bed is hard, but that is the norm for Japanese accommodations. Small touches were appreciated. Slippers, towel basket, toothbrush just to name a few.
Stayed 1 night in Sep 2019

6/10 Okay

Erez

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not recommended for couples
Double room TOO SMALLLLL for couple! VERY VERY POOR Breakfast. No vegetables! When we come back to our room they give us the key without check how is us...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to restaurants and shop; friendly and helpful staff; clean room with sufficient amenities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was far too stiff but otherwise the location was perfect, the breakfast was great and the wifi worked perfectly
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very uncomfortable beds, very old hotel
This hotel is clearly very old and consequently just seems a bit dirty. It was also the least comfortable bed I’ve ever slept on in my whole life. Felt like sleeping on the floor. Good thing we only stayed one night because we hardly got any sleep at all!
Stayed 1 night in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Good location and friendly staff. Close walk to gyeon park and the red light district. People with JR pass can walk to Shinjuku station from hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Rhusell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I found it very difficult to find. Asking many people, nobody recognised the street. I didn’t find the area particularly pleasant. The hotel staff weren’t as helpful or friendly as other hotels I have stayed in and while it was a reasonable price, it was s little dowdy and run down. Probably wouldn’t stay there again.
Stayed 1 night in May 2019

8/10 Good

swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how its near to shopping destinations and has a lot of dining options around. I wasn’t expecting the room to have amenities like toothbrush, shampoo, hair dryer so that’s a huge plus! They also let us leave the luggage for a few hours after checkout. Yay! My only concern was its in somewhat of a gay district and people around can be loud although it didn’t really disturb my sleep. Im also slightly concerned with security since they ask us to leave the keys with the reception when we go out but when we come back we just tell them the room number and they give the key right away without verification. Its less hassle but I can imagine a security issue here.
Stayed 3 nights in May 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019