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Rydges Southbank Townsville

3.5 star property
Hotel near Castle Hill in Townsville

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Photo gallery for Rydges Southbank Townsville

Exterior
Point of interest
View from property
Reception
Daily buffet breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
23 Palmer Street, South Townsville, QLD, 4810
  • Castle Hill
    ‪15 min walk‬
  • Magnetic Island Ferry Terminal
    ‪17 min walk‬
  • Queensland Country Bank Stadium
    ‪19 min walk‬
  • Townsville, QLD (TSV)
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 26.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 34 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Townsville

City center stay.Your stay at this South Townsville hotel places you within 2 miles (3 km) of Castle Hill and Magnetic Island Ferry Terminal. Queensland Country Bank Stadium and Queens Gardens are also within 2 miles (3 km).

What's nearby

  • Castle Hill - 15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal - 17 min walk - 1.5 km
  • Queensland Country Bank Stadium - 19 min walk - 1.6 km
  • Strand Park - 3 min drive - 2.2 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.1 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬1 min walk
  • ‪A Touch of Salt - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬11 min walk
  • ‪Zambrero Townsville - ‬7 min walk

About this property

Rydges Southbank Townsville

Hotel near Castle Hill in Townsville
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Rydges Southbank Townsville. Self parking is free.

This Townsville hotel is smoke free.

  • 98 guestrooms or units
  • 7 levels
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Rydges Southbank Townsville offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Similar properties

Front of property

Grand Hotel and Apartments Townsville

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 999 reviews
The price is CA $141
CA $155 total
includes taxes & fees
30 Mar - 31 Mar
Grand Hotel and Apartments Townsville

Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 27 to 27 for adults and AUD 15 to 15 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27 to 27 for adults, and AUD 15 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel Townsville
Rydges Southbank Townsville
Rydges Townsville
Southbank Rydges
Southbank Rydges Townsville
Southbank Townsville
Townsville Rydges
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Rydges Southbank Townsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1001 reviews
Rating 8 - Good. 384 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Brooke

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tv and internet was slow and not working properly. Air-conditioning was permanently set on 20 but the room never went below 25 degrees which made for a very hot and restless night. Tv in bedroom was tiny Bathroom was beautiful though with amazing water pressure.
Stayed 1 night in Dec 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rodney

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

tony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
good location and breakfast was great just needs a renovation as its really showing its age
Stayed 1 night in Nov 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Stayed 1 night in Oct 2024

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was exactly as the pictures. Some areas are just starting to be dated and minor wear marks. But overall very good for price.
Stayed 1 night in Oct 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Lovely buffet breakfast and room.
Stayed 1 night in Sep 2024

10/10 Excellent

Kopila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was so far the best hotel i’ve ever stayed in. The view from the rooms were great ,the bed were very comfortable it almost felt i could stay in there for days and especially the breakfasts were absolutely delicious this place is highly recommended.
Stayed 1 night in Sep 2024

4/10 Poor

Chris

Travelled with partner
Disliked: Amenities
The room was basic & a good clean would be a start, Defiantly in need of a refurbish, Air conditioning very noisy & would not cool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get the room that I pre-paid and booked online. I was put into a standard room instead of the Executive Suite that I had on my reservation. The hotel could not move me the first night so I needed to check out of the standard room by 10 the next morning and put my bags in the car and check back in later the next day at 4 for the correct room. They compensated me with breakfast the next morning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week as part of TeamUSA and then went to Cairns for a week and then came back for a night. While we were in Cairns, they held onto our larger luggage in storage and when we got back, we asked if they had a scale to weigh our re-packed luggage. The front desk person got her scale from her home on her break and brought it back for us to use! Amazing customer service!
Stayed 1 night in Aug 2024

8/10 Good

Aimee

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ursula

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dafne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
99 % perfect 👌
It was great as usual, thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

BERNADETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great location. Properly was clean, slightly outdated but couldn’t fault.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed Older fittings but very clean and tidy
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
check in was easy and simple, parking everywhere, there was a busted pipe in the undercover parking but, no one can prevent everything. the rooms were pretty nice but had flaws like the soap holder in the shower was broken and glue was used so no one cut themselves on the tile. breakfast was absolutely beautiful, they really made a lot of effort to present this, well worth it in the morning.
Stayed 1 night in Jun 2024

6/10 Okay

FUMITAKE

Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Noelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room was very nice and clean and service was excellent
Stayed 6 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. We stay here everytime we come to Townsville
Stayed 1 night in May 2024