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Wookey Hole Hotel

3.0 star property
3-star hotel near Wookey Hole Caves

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Photo gallery for Wookey Hole Hotel

Suite, Tower
Balcony view
Property grounds
Point of interest
Game room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Mendip Hills
    ‪5 min drive‬
  • Milton Lodge Gardens
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property

White Hart Inn

  • Pet-friendly
  • Free WiFi
  • Business services
  • Bar
4.0 out of 5, Very good, (313)
The price is CA $80
per night
CA $96 total
includes taxes & fees
2 Mar - 3 Mar
White Hart Inn

About the area

Wells

In Wells .At this Wells hotel, you'll be within half a mile (1 km) of Wookey Hole Caves and 3 miles (5 km) of Wells Cathedral. Wells Bishop's Palace is within 3 miles (5 km) and Chalice Well is within 9 miles (15 km).

What's nearby

  • Wookey Hole Caves - 5 min walk
  • Wells Cathedral - 5 min drive
  • Wells Bishop's Palace - 6 min drive
  • Cheddar Gorge - 11 min drive
  • Glastonbury Tor - 15 min drive

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cathedral Green - ‬5 min drive
  • ‪The Quarter Jack - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Flapjackery - ‬5 min drive
  • ‪Coffee#1 - ‬5 min drive

About this property

Wookey Hole Hotel

3-star hotel near Wookey Hole Caves
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2010
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Romanian

Property amenities

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.50 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 26-inch Smart TV
  • Digital channels
  • DVD player

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1004 reviews
Rating 8 - Good. 365 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
What a fab family friendly, lovely place to stay. It's an older property but that means space. The room was spacious and comfortable and the staff super friendly. Very recommended stay
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend. Well priced
Lovely stay. Breakfast beautiful. Room fine. Landing and walls could do with freshening up a little but rooms themselves were great! Lovely that extra bed was acailable so both children had their own bed- thank you! Beds a little hard but okay. Cant fault anything else. A great stay! Very helpful staff too
Stayed 1 night in Nov 2024

10/10 Excellent

A C D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room was fine but I had been looking for a king size bed not three beds! V little view and overlooked by log cabins on the hill. The bed was fine but the pillows rock hard. We ate in the restaurants and the food was poor. Burger was covered in burger sauce which I wasn’t expecting. Lots of kids running around screaming which isn’t the fault of the hotel but made us stressed. Likewise the rooms were not very soundproofed so I could hear doors slamming and kids screaming until late. There was also the sound of a boiler or similar all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

samantha

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niamh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Wookey Hole Caves
We had a great trip. The hotel room for 5 was extremely spacious and it was so nice to stay right next door to the caves. We absolutely loved the caves. They were so big and the guided tour was great. The crazy golf was also great. Wells is only a 7 min drive and it is definitely a must. All in all a great stay with great value
Stayed 2 nights in Oct 2024

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing. Warm, comfy hotel. Staff were do efficient and friendly . So close to attraction too. A really relaxing vibe. Highly recommend
Stayed 1 night in Oct 2024

6/10 Okay

michelle

Travelled with family
Liked: Cleanliness, staff & service
For a family room would be better to have 2 proper beds instead of a camp bed which is uncomfortable. We also received no emails prior to our arrival, so we did not know to book breakfast in advance. Luckily the reception got this sorted out for us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen, Lyndhurst

Liked: Property conditions & facilities
Fabulously spookilicious staff all dressed up for Halloween- helpful, friendly and welcoming. Good soundproofing, nice big clean rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and pleasant staff
We were greeted by a woman called Dianne and she was very jolly and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhian

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend it very good
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Stayed 1 night in Oct 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Wookey hole Hotel, is A HOLE IN ONE!
Dining room wall lights had cobwebs up inside of shades, not sure it was sopposed to be for hallowen!!. Must commend having TWO comforrable chairs, not had this in other places!! Also had a bathmat on request, well done.
Stayed 2 nights in Oct 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
A good place to stay near Wells
We had a spacious room, with decent towels and plenty of t bags. Parking was easy. Breakfast was cooked to order and very nice. Overall a good stay for our one night near Wells.
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and comfortable. Breakfast not great. Only hot items were the hash brown and eggs. Everything else was cold or Luke warm at best.
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had to upgrade my room £20 per night as room offered was unacceptable no shower single beds disabled ablutions right next to laundry facilities 18 inch TV no beverage facilities because I booked through Expedia rather than booking directly I was offered the most basic room option
Stayed 3 nights in Oct 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wookey Hole Hotel has been a delight. Everything cleana and fresh, close to Wells, super helpful staff.
Stayed 1 night in Oct 2024