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Sun Plaza Motel Mackay

3.0 star property
3-star motel in West Mackay

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Outdoor pool
Front of property
Staircase
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
35 Nebo Road, West Mackay, QLD, 4740
  • Jubilee Park
    18 min walk
  • Mackay Enertainment and Convention Centre
    19 min walk
  • Caneland Central
    19 min walk
  • Mackay, QLD (MKY)
    6 min drive

Room options

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Street view
Central Tourist Park
Pool
Kids pool
Parking included
Free WiFi
3.3 out of 5, (87)
The price is CA $98
per night
CA $98 total
includes taxes & fees
14 Oct - 15 Oct
Central Tourist Park

About the area

Mackay

West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Jubilee Park and Mackay Enertainment and Convention Centre. Caneland Central and Bluewater Lagoon are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 19 min walk
  • Caneland Central - 19 min walk
  • Mackay Base Hospital - 3 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪KFC - ‬10 min walk
  • ‪Austral Hotel - ‬19 min walk
  • ‪Hungry Jack's - ‬20 min walk
  • ‪Ichi Maki - ‬4 min drive
  • ‪Shamrock Hotel - ‬12 min walk

About this property

Sun Plaza Motel Mackay

3-star motel in West Mackay
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Guidebooks/recommendations

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 335 reviews" "
Rating 8 - Good. 123 out of 335 reviews" "
Rating 6 - Okay. 68 out of 335 reviews" "
Rating 4 - Poor. 24 out of 335 reviews" "
Rating 2 - Terrible. 20 out of 335 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Location was convenient and staff were friendly. Lighting in the room was very poor - almost darkness. End of the day you get what you pay for.
Stayed 4 nights in Jun 2024

2/10 Terrible

phillip

Business traveller
Disliked: Staff & service, property conditions & facilities
First night I arrived I had no room even though I had email confirmation. Had to stay elsewhere at 11pm at night. Very few rooms have smart tvs, and mine had internet dropouts every 5-10 minutes. Room was neat and tidy for a 3 star motel, but the booking system is totally flawed and so I can’t return.
Stayed 5 nights in Jun 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly it is good value and fulfills my need while travelling for work.
Stayed 1 night in May 2024

10/10 Excellent

Ally

Stayed 4 nights in May 2024

2/10 Terrible

Ellie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No smoking rooms had people still smoking Was cockroaches in our room Lady at reception upon arrival was not pleasant and told me not to let my children mess the room up, when my children were disgusted themselves at the state of the room. Fridge didn’t work froze all their drinks. Really disappointed and definitely don’t recommend
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Ok for the price,
Stayed 6 nights in May 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with microwave toaster
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice reasonable priced place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Staff & service
Central location
Stayed 4 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Non
Stayed 6 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops
Stayed 6 nights in Apr 2024

6/10 Okay

Tricia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room somewhat tired and needing sprucing up. Bed uneven and sagged towards middle - very uncomfortable for two people. A bit like 2 people sleeping in a hammock. Otherwise value for the price if you don't look too closely at the paintwork and other items.
Stayed 2 nights in Mar 2024

6/10 Okay

David

Location
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops
Stayed 6 nights in Mar 2024

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

6/10 Okay

Don

Travelled with partner
Disliked: Property conditions & facilities
Too far away from any conveniences when you dont have transport .
Stayed 3 nights in Mar 2024

2/10 Terrible

David

I did not stay there
Stayed 2 nights in Mar 2024

8/10 Good

Tarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size Room,
Stayed 6 nights in Mar 2024

4/10 Poor

Cameron

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hair and soap scum in the shower..air conditioner needs proper cleaning..not nice
Stayed 1 night in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff that run it are the gems.
Stayed 4 nights in Jan 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat and tidy. Comfortable bedding.
Stayed 2 nights in Jan 2024

6/10 Okay

Stephen charles

Stayed 1 night in Jan 2024

10/10 Excellent

Leigh, Cooee Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time weve stayed there. Its affordable and staff are lovely
Stayed 1 night in Jan 2024