Lakes Hotel and Spa

5.0 star property
5-star luxury hotel near Lake Windermere

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Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Lake
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪4 min walk‬
  • Bowness Pier
    ‪4 min walk‬
  • Old Laundry Theatre
    ‪7 min walk‬
  • Barrow-In-Furness (BWF-Walney Island)
    ‪64 min drive‬

Room options

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 King Bed

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Snug Double

  • Sleeps 2
  • 1 King Bed

Small Double

  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Windermere

City center stay.Within a 10-minute walk of this Windermere hotel, you'll find Lake Windermere and World of Beatrix Potter. Bowness Pier and Old Laundry Theatre are also within half a mile (1 km).

What's nearby

  • Lake Windermere - 4 min walk
  • Bowness Pier - 4 min walk
  • World of Beatrix Potter - 8 min walk
  • Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk
  • Brockhole - the Lake District Visitor Centre - 7 min drive

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪The Pier Coffee Shop - ‬5 min walk
  • ‪The Boathouse Bar & Restaurant - ‬9 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪Trattoria - ‬9 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Lakes Hotel and Spa

5-star luxury hotel near Lake Windermere
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.00 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 15 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 15 hot tubs
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1012 reviews
Rating 8 - Good. 115 out of 1012 reviews
Rating 6 - Okay. 59 out of 1012 reviews
Rating 4 - Poor. 19 out of 1012 reviews
Rating 2 - Terrible. 8 out of 1012 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Days in the Lakes
Amazing Hotel in a fabulous position. Fantastic facilities run by Staff that were so friendly and made you feel so welcome with whatever you wanted to do. Very relaxed atmosphere at all times of day. Pub & Spa / Pool area such a joy and pleasure to be in. Can’t wait to go again.
Stayed 3 nights in Nov 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Stayed 2 nights in Sep 2024

6/10 Okay

Alistair

Liked: Cleanliness, property conditions & facilities, room comfort
Room was excellent. Food in Mizumi was overpriced for their offering. Charged us for water £5, not good when paying the over flared prices for the restaurant. Breakfast was buffet style, everything was overcooked and hard had been under the lights for too long and was actually cold. No offer of tea and coffee as you are seated… for a five star hotel at the prices they charge per night. Breakfast should be served…water in spa was cold both in the pool and hot tubs.. steam room out of action… all in all would not rate this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Stunning room and service. Would stay again.
Stayed 2 nights in Nov 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Long weekend birthday celebration
Went for a long weekend for a birthday celebration three nights four days. The bed was not comfortable at all and on speaking to house keeping manager the mattress were a new brand and not as advertised as a firm bed, topper added to mattress was ok. The room and facilities were adequate more storage area required and bathroom cabinet would off been handy. Shower head rail broken and leaked on shower hose, shower glass door leaked on floor. Hot tub on patio was amazing made the break if not for this would off left hotel early. The swimming pool water was cold and did not stay in long, steam room not working and had not been working for days. The spa treatment full body massage fantastic staff amazing and explained in full detail what was included and to be done.Main Hotel restaurant good food and price reasonable. Pub food at spa, to hot in pub to eat and food not good. Staff overall were fantastic always happy to help and nothing was too much. Staff are a credit to the hotel always went above and beyond,100 % to all. Would stay again if issues sorted.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Beautiful Hotel with elegant and stunning decor. Friendly staff. Amazing room with very comfortable mattress and pillows. Great breakfast buffet with a wide variety of options. Easy parking. Great location. Highly recommended it.
Stayed 3 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Flamur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stefanos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Hot tub on the balcony was perfect. Staff very welcoming and friendly. Free upgrade of our room. Perfect location for the area
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic First Visit
Was made to feel very welcome from driving through the gate to leaving, the attention to detail left no stone unturned cleanliness was top notch and so was all the staff could not have asked for anything more.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a wonderful hotel immaculate throughout. There is even a Bentley car to take you on local journeys ! Their Fusion restaurant is really nice. The spa is small with parts sadly not working but was being fixed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful relaxing stay
Had a wonderful stay for my Birthday. Every member of staff was super friendly and helpful. Room was extremely clean and comfortable. Hot tub was clean and ready for us as soon as we arrived. The attention to detail at this hotel makes all the difference! Spa facilities were perfect we enjoyed a lovely few hours in the evening with a couple of Proseccos and then another lovely couple of hours in the morning with a coffee. Best hotel I’ve stayed in so far in the lakes, cannot recommend enough!
Stayed 1 night in Nov 2024

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities, room comfort
The room was great, and the staff were fantastic very friendly. I was disappointed that we had to wait nearly 20mins today to get into breakfast. I feel there could be a better way of arranging that. The food we had during the stay was great. Especially in the Japanese restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harbinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and service.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay love the hotel and room was great just the bathroom need a upgrade
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, beautiful hotel & extremely friendly and welcoming efficient staff
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel, the rooms are beautiful and immaculately maintained, hot tub was lovely, spa is nice. Mazumi restaurant was lovely and Benn was a wonderful host at meal times. The Bentley service is a great perk.
Stayed 2 nights in Nov 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024