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Lakes Hotel and Spa

5.0 star property
5-star luxury hotel near Lake Windermere

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Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub
Lake
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪4 min walk‬
  • Bowness Pier
    ‪4 min walk‬
  • World of Beatrix Potter
    ‪8 min walk‬

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

About the area

Windermere

City center stay.Within a 10-minute walk of this Windermere hotel, you'll find Lake Windermere and World of Beatrix Potter. Bowness Pier and Old Laundry Theatre are also within half a mile (1 km).

What's nearby

  • Lake Windermere - 4 min walk - 0.4 km
  • Bowness Pier - 4 min walk - 0.4 km
  • World of Beatrix Potter - 8 min walk - 0.7 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk - 1.3 km
  • Brockhole - the Lake District Visitor Centre - 7 min drive - 6.0 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪The Pier Coffee Shop - ‬5 min walk
  • ‪The Boathouse Bar & Restaurant - ‬9 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪Trattoria - ‬9 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Lakes Hotel and Spa

5-star luxury hotel near Lake Windermere
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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3.8 out of 5, Good, 1,001 reviews
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1003 reviews
Rating 8 - Good. 107 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service with lovely rooms and a great spa
Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
On arrival the hotel seemed amazing, greeted by the gateman and the concierge. Our room was very small and boiling hot and lacked the basic amenities like a box of tissues, no mini bar, no bottled water, enough towels for the spa and to use in the hot tub. Bathroom is very small and outdated but very clean. Large gap under the main room door letting lots of light in all night. Every time someone in a room next door flushes the toilet or runs then tap you can here or, loudly! We had a room with a hot tub and had robes we could wear over to the spa. The robes were so small neither of us could wear them. Dinner in mazumi was nice, I had pre books this before arrival but they had no record of this but we did manage to get in, food was good, but they forgot one of our mains and no cutlery provided for dessert so everything melted whilst waiting for that. Not a bad stay but for the cost there was a lot of things that could be improved. Spa was so busy there was nowhere to sit and facilities are small so was difficult to actually use anything other than the pool. Would we stay here again for £350 per night, plus food etc - no. I’ve stayed in much much better hotels for less money
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are fantastic, facility’s are great and the food is fabulous.
Stayed 1 night in Jan 2025

6/10 Okay

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed the mark - unless the mark is Instagram
I’ve been wanting to stay here for a long time so when another booking fell through and there was one room available at The Lakes it felt like it was meant to be. Our room was very comfortable despite being what was nicely described by concierge as “bijou” and was beautifully decorated. The staff we encountered at reception, concierge and the pub were all fabulous. Really friendly and helpful so I can’t rate them enough. So why only 3 stars? Despite The Lakes being VERY instagrammable - Bentley with a personalised number plate ready to ferry guests around, a spa lit all in low blue lighting, stunning Christmas decorations and views over the lake, the hotel misses those simple things that you’d expect of somewhere boasting the above bragging rights. Empty shampoo and shower gel at the spa meaning you couldn’t have a post spa shower, the spa was accessible through the pub which meant going through the pub in robes, the spa being freezing - hot tub was more like a bubbly plunge pool, everything was self service at breakfast - even coffee which for a hotel with its own Bentley seems completely juxtaposed. It feels like a case of style over substance which was really disappointing for us.
Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff extremely attentive
Stayed 2 nights in Nov 2024

10/10 Excellent

Ste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Wayne

Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous friendly staff
We had a great time, loved the hot tub,room was lovely, staff were really nice and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

jamie leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay as usual. The 5* service keeps drawing us back.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond throughout our stay! They were extremely friendly and welcoming. Matthew on the front desk especially.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property with its proximity to Bowness is a really good all round Hotel. My only issue was that the bed and the pillows are not very comfortable , so I really struggled to get to sleep. Maybe it’s just me but I found the pillows so awkward. The beds and mattress were Lumpe. That is the only issue I have Other than that, it’s a really great hotel , staff and concierge are amazing and the proximity of the hotel to the lake and Bowness Centre is really good. If you have an electric car be warned they do not have any charging points at this hotel and it’s really difficult to charge your electric vehicle in Bowness as the charging points are very often taken by 9 am in the morning. I had to get up really early and drive the car to a charging point at 7:30 am.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid christ.as break.
Great relaxing stay after the Christmas rush. Everything was just as we wanted. Great facilities and staff where all amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lyndsay

Travelled with group
Stayed 1 night in Dec 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous staff
Amazing stay! The staff were so friendly and definitely made the stay extra special! Looking forward to our next trip!
Stayed 1 night in Dec 2024

10/10 Excellent

Leighton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant for a night away
Stayed 1 night in Dec 2024

10/10 Excellent

Euan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the facilities too notch, we spent our first day and half not leaving the hotel. The town is within walking distance. Will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay…
Just returned from an amazing trip to the Lakes Hotel and Spa for the second time this year to celebrate my birthday. Looked forward to seeing Benn and Katalina again who treated us so well, as per previously, and remembered us too 😊. Enjoyed the spa facilities and overall great visit although the bedroom could have been warmer and the burgers in the pub weren’t great but soon rectified with an alternative.
Stayed 1 night in Dec 2024

10/10 Excellent

edward

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alfie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024