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Novotel York Centre

4.0 star property
4-star hotel near York Minster

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Photo gallery for Novotel York Centre

Exterior
Indoor pool
Superior Room
Porch
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York City Walls
    ‪10 min walk‬
  • Shambles
    ‪10 min walk‬
  • York Minster
    ‪17 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

York

Fishergate stay.Within a 15-minute walk of this Fishergate hotel, you'll find York City Walls and Jorvik Viking Centre. York Barbican and Yorkshire's Winter Wonderland are also within half a mile (1 km).

What's nearby

  • York Barbican - 4 min walk - 0.4 km
  • York City Walls - 10 min walk - 0.8 km
  • Jorvik Viking Centre - 10 min walk - 0.9 km
  • Shambles - 10 min walk - 0.9 km
  • York Minster - 17 min walk - 1.4 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Walmgate Sandwich Bar - ‬8 min walk
  • ‪The Lighthorseman - ‬5 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Novotel York Centre

4-star hotel near York Minster
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Polish, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 17 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed I couldn’t use the spa without booking as I couldn’t preplan when I wanted to go
Stayed 2 nights in Dec 2024

4/10 Poor

Leona

Travelled with family
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

V

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Stayed 1 night in Dec 2024

10/10 Excellent

Atsushi

Parking is a great plus!
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

George Michael

Stayed 2 nights in Nov 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was abit disruptive was building work going on just next to the hotel. Oh and the veggie sausages at morning breakfast werent the best.apart from that realy mice stay
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had a situation with our room after a late arrival, the situation was handled poorly on the initial complaint in our opinion. The situation was resolved eventually but after a unnecessary amount of time and upset.
Stayed 1 night in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fab hotel in beautiful york
Lovely hotel have visited many times , I required a extra room key at one stage as my wife had gone back to the room for an important business call, and I did not want to disturb her , I was not very happy with how I was spoke to by lady on reception and made to feel like a awful person for needing one more plastic key !!! Shame as that has made me score lower than I always have this hotel .
Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, really nice hotel and rooms. The only issue was you can’t check in until 4:30pm
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Xmas markets
Bit far from centre for Xmas markets
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Hassaan

Stayed 2 nights in Nov 2024

10/10 Excellent

Jude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t recall booking an accessible room. Because of the adapted accessibility the shower wasn’t great. Wouldn’t have been perfect if not mobile but would have preferred a better shower that would have been in a room that wasn’t adapted for accessibility.
Stayed 1 night in Nov 2024

6/10 Okay

helen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average stay
Nice hotel, however the receptionist level of customer service weren’t great. Talked at you at check in, with no smiles, when entering or leaving the building they don’t look up to avoid welcoming you. Our room was only made up for 2 not 3 so we had to request an extra bed, however the rest of the amenities in the room only catered for 2 - ie 2 coffee cups. When leaving the access code provided didn’t work so we had to go back and park car, walk back to the hotel and get a new code and walk back in the ice. I just felt the staff could make an extra effort
Stayed 1 night in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too noisy at night
Lovely room, great breakfast but there is a background noise that you don’t hear during the day that is so loud during the night, couldn’t work out where it was coming from. Putting in ear phones didn’t drown it out until I put some music on.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York break
Perfect location, lovely friendly reception, hotel modern and welcoming great value for money will use again
Stayed 1 night in Nov 2024