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The Inn At Mazatlan

3.5 star property
3.5-star beachfront hotel near The Mazatlan Malecón

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Photo gallery for The Inn At Mazatlan

2 outdoor pools, pool umbrellas, sun loungers
Reception
Junior Studio Suite, Oceanfront | Living area
Property grounds
Junior Suite, Ocean View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪18 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪13 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

  • 62 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

Luxury Suite, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada hotel, you'll find Playa Brujas and Punta Camaron Beach. The Mazatlan Malecón and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).

What's nearby

  • El Cid Country Club Golf Course - 18 min walk - 1.6 km
  • The Mazatlan Malecón - 2 min drive - 1.9 km
  • Mazatlán Aquarium - 7 min drive - 4.5 km
  • Mazatlan International Center - 8 min drive - 6.8 km
  • Cerritos Beach - 13 min drive - 6.5 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬3 min walk
  • ‪Go Roll - ‬3 min walk
  • ‪Villa Italia - ‬2 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪El Chilito - ‬4 min walk

About this property

The Inn At Mazatlan

3.5-star beachfront hotel near The Mazatlan Malecón
Some rates at The Inn At Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of The Inn At Mazatlan, you'll find 2 outdoor swimming pools and 5 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at The Inn At Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

  • 177 guestrooms or units
  • 16 levels
  • 4 buildings
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 248 to 338 for adults and MXN 124 to 169 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Inn At Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Staff & service, amenities
Like the location and the staff. The area we stayed in was dated but clean.
Stayed 2 nights in Dec 2024

6/10 Okay

Cynthia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The front staff are great, some of the poolside staff not so much. We were in one of the "remodeled" rooms and the workmanship is just crappy. I am willing to pay more for better in the future
Stayed 4 nights in Dec 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Osbaldo Alvarez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price on Expedia, only 2 small details (1 the outbound flight was delayed 2 hours and there was no water one afternoon... change of sheets was pending and we had to request it) very friendly people from Mazatlan!
Stayed 6 nights in Dec 2024

10/10 Excellent

Linda June, Olney Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt confortable, and safe
Stayed 5 nights in Dec 2024

10/10 Excellent

Ana, Harbor City

Travelled with family
Loved the Inn everybody was super helpful and kind. We had my mom in a wheelchair and they were super helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It was great!! The restaurant was great as well!
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe as good but battery indicator would not stop beeping even after the battery was replaced. Too many people reserving lounge chairs by the pool all day and not using them. Lobby and grounds were clean and nicely decorated.
Stayed 21 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness
In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely deluxe room with partial ocean view overlooking the festive hotel lawn. Ordered room service, used the jacuzzis and warm wading pool, and enjoyed the breakfast buffet. Having beach access, resort amenities, and the Malecón right outside made for a great experience.
Stayed 5 nights in Nov 2024

8/10 Good

emmanuel vargas

Liked: Cleanliness, staff & service
Stayed 11 nights in Nov 2024

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was a perfect location and central to all the restaurants and the beach. The pool and the beach were perfect temperature. November is the best time to go and best weather!
Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
We have stayed in Mazatlan many times, but this was our first experience at The Inn at Mazatlan. We had reserved an oceanfront studio and they upgraded us to a one bedroom two bath oceanfront with 180° view of the beach and the pool.. My husband and I both agreed it was the nicest room we had ever stayed in and only on the third floor, which was perfect for us. The staff treated us like a queen and king always opening the doors for us as we entered or exited the main lobby. the pool was warm and the restaurant served delicious food … Especially the tortilla soup. Hats off to Guillermo For interpreting in certain situations and Martha, our cleaning lady who did an excellent job. When we return to Mazatlan We will definitely stay at The Inn.
Stayed 10 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accomodation. Old but clean and in nice location. Nice pools.
Stayed 10 nights in Nov 2024

10/10 Excellent

Trina K

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time and the staff was amazing.
Stayed 7 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The consistency of the property is satisfactory, I do like the views from the terrace. It’s just the kitchenette could use a little TLC, and I know it’s a tropical climate so maybe some complementary bug spray. For the price, I will say I will definitely be back. Just maybe a little more flexibility at the check encounter would have been nice.
Stayed 4 nights in Oct 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Amenities, property conditions & facilities
Over all the facility should be a lower star rating. The bathroom window in room 4110 won’t even close.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was very helpful and courteous to our needs. They were always willing to help, greet you and make sure everything was going smooth.
Stayed 4 nights in Oct 2024

8/10 Good

paulo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Muy agradable estancia, muy amable el personal.
Stayed 3 nights in Nov 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service
Firstly, I just want to say that the staff at this property were so friendly & helpful. The restaurant/pool staff always made sure we had exactly what we wanted and checked on us frequently. The bellhops were quick to help w/luggage, groceries & calling for transportation. We read that the area was noisy so we expected that! Take ear plugs! It wasn't every night but on the weekends you could hear the cars on the street. All in all it wasn't too bad & in no way affected our stay. The property itself was clean. We felt VERY safe. The one downside was the smaller restaurant out by the pool was not open. Somewhat of a let down as we were hoping to get some lunch out there by the pool. Regarding the rooms, we had a 1 bedroom ocean front. The view was amazing. The room was cleaned and fresh every day. We appreciated that!! It is in need of an upgrade. Everything is a bit outdated. Even something as easy as newer kitchen appliances, cook ware, couch... small things make a huge difference. A huge shout out to Juan at Papagayo!! he was amazing and took care of all our drink needs. Also, the restaurant is great!
Stayed 8 nights in Oct 2024