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The Inn At Mazatlan

3.5 star property
3.5-star beachfront hotel near Cerritos Beach

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Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
2 outdoor pools, pool umbrellas, sun loungers
Luxury Suite, Ocean View | Terrace/patio
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    ‪5 min walk‬
  • Punta Camaron Beach
    ‪11 min walk‬
  • El Cid Country Club Golf Course
    ‪18 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

  • 62 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

Luxury Suite, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada hotel, you'll find Playa Brujas and Punta Camaron Beach. The Mazatlan Malecón and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).

What's nearby

  • El Cid Country Club Golf Course - 18 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬3 min walk
  • ‪Go Roll - ‬3 min walk
  • ‪Villa Italia - ‬2 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪El Chilito - ‬4 min walk

About this property

The Inn At Mazatlan

3.5-star beachfront hotel near Cerritos Beach
Some rates at The Inn At Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of The Inn At Mazatlan, you'll find 2 outdoor swimming pools and 5 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at The Inn At Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

  • 177 guestrooms or units
  • 16 levels
  • 4 buildings
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 248-338 for adults and MXN 124-169 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Inn At Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accomodation. Old but clean and in nice location. Nice pools.
Stayed 10 nights in Nov 2024

10/10 Excellent

Trina K

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time and the staff was amazing.
Stayed 7 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The consistency of the property is satisfactory, I do like the views from the terrace. It’s just the kitchenette could use a little TLC, and I know it’s a tropical climate so maybe some complementary bug spray. For the price, I will say I will definitely be back. Just maybe a little more flexibility at the check encounter would have been nice.
Stayed 4 nights in Oct 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Amenities, property conditions & facilities
Over all the facility should be a lower star rating. The bathroom window in room 4110 won’t even close.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was very helpful and courteous to our needs. They were always willing to help, greet you and make sure everything was going smooth.
Stayed 4 nights in Oct 2024

8/10 Good

paulo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Muy agradable estancia, muy amable el personal.
Stayed 3 nights in Nov 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service
Firstly, I just want to say that the staff at this property were so friendly & helpful. The restaurant/pool staff always made sure we had exactly what we wanted and checked on us frequently. The bellhops were quick to help w/luggage, groceries & calling for transportation. We read that the area was noisy so we expected that! Take ear plugs! It wasn't every night but on the weekends you could hear the cars on the street. All in all it wasn't too bad & in no way affected our stay. The property itself was clean. We felt VERY safe. The one downside was the smaller restaurant out by the pool was not open. Somewhat of a let down as we were hoping to get some lunch out there by the pool. Regarding the rooms, we had a 1 bedroom ocean front. The view was amazing. The room was cleaned and fresh every day. We appreciated that!! It is in need of an upgrade. Everything is a bit outdated. Even something as easy as newer kitchen appliances, cook ware, couch... small things make a huge difference. A huge shout out to Juan at Papagayo!! he was amazing and took care of all our drink needs. Also, the restaurant is great!
Stayed 8 nights in Oct 2024

6/10 Okay

Juan Carlos

Travelled with family
Liked: Staff & service
The location was excellent, the beach was good. The hotel is old and has a lot of issues, the pillows smell like humid. The AC is very noisy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness
Good location in Mazatlan. Hotel is very dated. Big rooms but, musty smell. Pillows had a very strong smell like they were left in the washer for days. Air conditioner was very loud. Took two visits from the repairman guy to get it to work. Awful noise never was fixed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

MARTIN R

Stayed 6 nights in Aug 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay at Mazatlan !
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio, Bellflower

Stayed 2 nights in Aug 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean, relaxing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Aug 2024

10/10 Excellent

ZEIDA MARÍA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach at this hotel was safe to swim at even for kids. Hotel is also centrally located at Zona Dorada so restaurants are walking distance. Tower with the larger 1 and 2 bedroom suites is a bit outdated but looks like they are upgrading this tower with a 3rd elevator so hopefully they will be updating the rooms also. Hotel has all inclusive as an option which I really appreciated since it allows you to both eat there and also dine out to the wonderful restaurants throughout Mazatlan. Highly recommend this hotel if looking for a hotel that doesn’t require all inclusive purchase.
Stayed 4 nights in Aug 2024

8/10 Good

Eduardo

Stayed 4 nights in Aug 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Stayed 2 nights in Jul 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service
Ruined Our Trip! Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived. The rooms were filthy and humid making our bed feel wet all the time! If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Some is Good
Stayed 3 nights in Jul 2024