Hilton Garden Inn Austin Downtown

3.5 star property
3.5-star hotel near Austin Convention Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Austin Downtown

Exterior
Premium bedding, down comforters, in-room safe, blackout drapes
Reception
Bar (on property)
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Rainey Street
    ‪5 min walk‬
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

Downtown Austin stay.Within a 15-minute walk of this Downtown Austin hotel, you'll find Austin Convention Center and Waterloo Park. Austin Children's Museum and Texas State Capitol are also within 2 miles (3 km).

What's nearby

  • Rainey Street - 5 min walk - 0.5 km
  • Austin Convention Center - 7 min walk - 0.6 km
  • Sixth Street - 12 min walk - 1.0 km
  • Texas State Capitol - 15 min walk - 1.3 km
  • University of Texas at Austin - 19 min walk - 1.6 km

Getting around

  • Downtown Station - 8 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Holey Moley - ‬4 min walk
  • ‪Jim-Jim's Water-Ice - ‬3 min walk
  • ‪Mala Vida - ‬2 min walk

About this property

Hilton Garden Inn Austin Downtown

3.5-star hotel near Austin Convention Center
Hilton Garden Inn Austin Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9022 square feet (838 square meters) and includes conference space. Hilton Garden Inn Austin Downtown also features multilingual staff, coffee/tea in a common area, and laundry facilities. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

  • 254 guestrooms or units
  • 18 levels
  • 9022 sq ft of conference space
  • 838 sq m of conference space
  • Built in 1985
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

The valet parking service is the worst I’ve ever experienced. They’re extremely slow and expensive. $70 per day. Also, they did attempt to charge my credit card for two days valet service even though we arrived at 4PM and departed the hotel by 10AM the following day. Check your credit card charges with this valet service! The valet service makes you download an app and holds your car hostage until you do it and show them you completed the transaction. It’s sketchy!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Other than reception being too slow(any time of the day),I had great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatum

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Horrid experience. Awful customer service and professionalism. $90 to park PER night. And, refusal to repair maintenance issues with toilet in room!!
Stayed 1 night in Sep 2025

8/10 Good

Christa Lynn

Stayed 3 nights in Sep 2025

6/10 Okay

Madelynn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decent hotel

Bar and restaurant were not open Saturday night (part of the reason we booked this place). Convenience to Austin’s landmarks was great. Hotel is very outdated, but not yet entirely decrepit. Service was great, though valet did take a little longer than expected and is not optional (~$70/night)—unless you’d like to park your car far away in an unsafe lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ehhhh

The pool is tiny and was freezing cold. Rooms are ok, people are friendly. I remember it was terrific years ago
Stayed 3 nights in Jul 2025

4/10 Poor

Jami

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

4/10 Poor

Casey

Liked: Staff & service
Disliked: Cleanliness
I was forced to change rooms once, but I should have requested a second time as the bathroom was unsanitary. I was just too tired to switch rooms again. Staff was willing to come up and clean, but I just went to sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valets horrible no help 150 dollars for to park

Stayed 2 nights in Sep 2025

4/10 Poor

Juniper

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel staff was exceptional. The advertised pool is practically nonexistent, and the store on the first floor charges about $7 for a single ice cream bar but they don't list prices, the chain just hopes you'll put it on the room and not ask. Valet was mixed, many were great but one guy wasn't so friendly, and he didn't update my request to shorten the number of days that I was parked when I asked him to - I just saw I was charged an extra day and didn't have time to dispute it because I had to catch my flight. Pillows were awful and the bed was too soft. I left with back pain. There are many restaurants close by but vegetarian options were lackluster. They don't reimburse you for cancelations, at least when you buy through expedia, so I highly suggest picking a different hotel that has more character and isn't afraid to let you cancel or switch to a different hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for walking to different dinning and entertainment options
Stayed 1 night in May 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a great area for my work. The location is close to the freeway, which makes it easy to access my sales territory. When I return, this location will be my choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ed

Stayed 2 nights in Aug 2025

6/10 Okay

Shalaina

Stayed 1 night in Aug 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

jaime Ortiz

Stayed 2 nights in Aug 2025

2/10 Terrible

Kendrick

Disliked: Cleanliness, staff & service

Terrible for price

Pool was disgusting. Hasn’t been cleaned in awhile. Valet code charged me twice and nothing they nor front desk could do about it. Shower head was broken. Will not stay with them again
Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kate, Pasco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you want to go to 6th street to have fun.
Stayed 2 nights in Aug 2025