Ratings based on 155 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Managenment, Hotel Management
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
by A traveller
Posted Aug. 25, 2024 on Expedia
The rooms were clean but the overnight front desk attendant was unhelpful when the guests in the room above the 2 I had booked were loud until midnight and again at 6am keeping us up and waking us very early.
Comment from Hotel Management
Aug. 26, 2024 by Hotel Management, Hotel Management
Dear Krista, Thank you for taking the time to review our hotel. We are pleased to learn that you found the comfort of your accommodations satisfactory. However, please accept our sincere apologies for the noise concerns during your stay with us. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We have discussed your comments with our team, and we will make changes to serve our guests better. Your feedback is appreciated, and we hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely, Hotel Management
by A traveller
Posted Aug. 24, 2024 on Expedia
The amenities were great. It was a beautiful comfortable room.
The noise was my only issue.
The full-size refrigerator was too noisy, you could hear every conversation in the hall, baby crying, and someone sounded like they were having a business discussion on his phone in the hallway.
Comment from Hotel Management
Aug. 29, 2024 by Managenment, Hotel Management
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
by A traveller
Posted Aug. 24, 2024 on Expedia
Nice place
Comment from Hotel Management
Aug. 25, 2024 by Hotel Management, Hotel Management
Dear Georgina, Thank you for being our guest and posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work!Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
by A traveller
Posted Aug. 21, 2024 on Expedia
Room was dirty especially the bathroom and hair dryer
Comment from Hotel Management
Aug. 22, 2024 by Hotel Management, Hotel Management
Dear Alissa, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are reviewing our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we hope the opportunity to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Hotel Management
by A traveller
Posted Aug. 19, 2024 on Expedia
Extended Stay Suites was a brand-new building. Everything was clean and quiet and the room was huge and extremely comfortable. We very much enjoyed our stay. The room had a full kitchen and refrigerator. It was a wonderful experience and we would gladly stay there again.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Management, Hotel Management
Dear David, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We appreciate your loyalty to the brand and sincerely await your return. See you soon!Sincerely,Hotel Management
by A traveller
Posted Aug. 19, 2024 on Expedia
Included breakfast falsely advertised.
Comment from Hotel Management
Aug. 23, 2024 by Managenment, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A traveller
Posted Aug. 19, 2024 on Expedia
It was a good hotel, quiet and safe, the only thing doesn’t like me that is said breakfast included but the breakfast they offer is coffee, yogurt, tea and some muffin it’s not a complete breakfast otherwise the stay was good
Comment from Hotel Management
Aug. 29, 2024 by Managenment, Hotel Management
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Managenment, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Managenment, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
