Staybridge Suites Cairo Citystars by IHG

4.0 star property
4-star hotel in Nasr City, connected to a shopping center

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Photo gallery for Staybridge Suites Cairo Citystars by IHG

Down comforters, in-room safe, desk, laptop workspace
View from room
Restaurant
Exterior
Down comforters, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Emtedad Makram Obeid Street, Cairo, 11737
  • Citystars Heliopolis
    ‪1 min walk‬
  • Cairo International Convention Centre
    ‪5 min drive‬
  • Cairo International Stadium
    ‪6 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪18 min drive‬

Room options

Studio Suite, Kitchen

  • 69 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Balcony

  • 162 sq m
  • City view
  • Sleeps 8
  • 3 King Beds

Suite, 2 Bedrooms, Balcony

  • 154 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom, Kitchen

  • 69 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Kitchen

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

Suite, 3 Bedrooms, Kitchen

  • 141 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

Suite, 2 Bedrooms, Kitchen

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Bedrooms, Kitchen

  • 116 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the area

Cairo

Nasr City stay.Within a 10-minute walk of this Nasr City hotel, you'll find City Stars and City Center Shopping Mall. Tivoli Dome and Baron Empain Palace are also within 2 miles (3 km).

What's nearby

  • Citystars Heliopolis - 1 min walk - 0.0 km
  • Baron Empain Palace - 5 min drive - 3.4 km
  • Cairo International Convention Centre - 5 min drive - 4.9 km
  • Cairo International Stadium - 6 min drive - 5.1 km
  • Qubbah Palace - 9 min drive - 8.0 km

Getting around

  • Cairo Rames Station - 26 min drive
  • Cairo Intl. Airport (CAI) - 18 min drive

Restaurants

  • ‪كاريبو - ‬3 min walk
  • ‪كوستا كوفي - ‬9 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪كاي سوشي - ‬12 min walk
  • ‪دجاج كنتاكى - ‬5 min walk

About this property

Staybridge Suites Cairo Citystars by IHG

4-star hotel in Nasr City, connected to a shopping center
There are 12 restaurants on site, along with a grocery/convenience store. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. A fitness center, a terrace, and barbecue grills are also featured at Staybridge Suites Cairo Citystars by IHG. Parking is available for a fee.

This 4-star Cairo hotel is smoke free.

  • 140 guestrooms or units
  • 14 levels
  • 12 dining venues
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Staybridge Suites Cairo Citystars by IHG offers 140 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English

Similar properties

Property amenities

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • 12 restaurants

Things to do

  • Gym
  • Racquetball/squash
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 18 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Staybridge Suites Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Staybridge Suites Cairo
Staybridge Suites Cairo Citystars
Staybridge Suites Citystars
Staybridge Suites Citystars Aparthotel
Staybridge Suites Citystars Aparthotel Cairo
Staybridge Suites Citystars Cairo
Staybridge Suites Cairo-Citystars Hotel Cairo
Staybridge Suites Cairo Citystars Hotel
Staybridge Suites Citystars Hotel

Staybridge Suites Cairo Citystars by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 78 out of 115 reviews
Rating 8 - Good. 24 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the security service always making sure they documented where we were going who we were going with and when we would be back they were also great with talking to the drivers and giving them precise directions where to pick us up at very much enjoyed our stay
Stayed 5 nights in Apr 2025

6/10 Okay

Rajendra Pratap

Stayed 6 nights in Nov 2024

10/10 Excellent

Nazih

Stayed 1 night in Dec 2024

6/10 Okay

Neha

Stayed 7 nights in Nov 2024

10/10 Excellent

Ihsan

Stayed 7 nights in Oct 2024

10/10 Excellent

Tarek, Calgary

Stayed 3 nights in Oct 2024

10/10 Excellent

ahmed, Tripoli

Liked: Amenities
excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed Shah Riza Marikar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really convenient location, right next to a great mall. Also provides a really good breakfast and has good clothes washing facilities and dryers.
Stayed 9 nights in Jul 2024

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff everywhere were outstanding. Property very well located. Central to most destinations. Rooms are in necessary need of renovation.
Stayed 11 nights in Jul 2024

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

abdi rahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good limited options and refills Were not done timely.
Stayed 5 nights in Nov 2023

10/10 Excellent

IFEOMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Staff very nice and professional nice breakfast variety choice Great service Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
Stayed 5 nights in Sep 2023

8/10 Good

Saleh

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good but...

All was good. There was a problem with an AC and they couldn't fix it.
Stayed 4 nights in Jul 2023

8/10 Good

Sumoci

Stayed 1 night in Jun 2023

10/10 Excellent

Wim

Stayed 4 nights in May 2023

10/10 Excellent

Nneka

Stayed 1 night in Apr 2023

8/10 Good

James, MANHATTAN

Travelled with family
Liked: Cleanliness, staff & service
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
Stayed 1 night in Feb 2023

10/10 Excellent

Walid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Jeannette, warsaw

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.
Stayed 1 night in Jan 2023

10/10 Excellent

Shamsul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable. Friendly staff. Convenient.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the free breakfast with hand cooked omelettes, eggs, and pancakes. The staff is focused on your comfort. Only thing I would change would be to have faster and larger capacity washers and dryers on property.

8/10 Good

Umar

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Adnan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Good location but needs updating.

It started out a bit rough. After a long journey we found out they don’t have our reservations. I showed them the confirmed reservations from Hotels.com. But they said they have nothing in their system. Long story short after numerous phone calls and waiting for 2 hours they finally sort out. Finally when we got the room and got all settled in, they told us we will need to Change the room because they gave us a wrong one. It took me 3 hours of going back and forth, running up and down to different rooms we finally got the room. I love the location of the hotel, that’s about it. Very bad experience this time. Never had this issue before when we stayed there many times in the past. Location is awesome. We can go to the mall form the same elevators. Which is very cool. As for the hotel itself, it is outdated. Toilet flush system was broken. Excellent customer support. Everyone who works there was very friendly. Rooms were somewhat clean. Value for your money? We paid premium price for 2.5 star hotel. Location is the only reason we chose this. We may not stay there again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Farouk, Verona

Stayed 1 night in Jan 2023