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Pullman Cape Town City Centre

4.5 star property
Family-friendly 4.5-star hotel near Bree Street

Choose dates to view prices

Photo gallery for Pullman Cape Town City Centre

Sports facility
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Pet-friendly

Explore the area

Map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    ‪7 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town Stadium
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Single Beds

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Cape Town

City center retreat .Within a 10-minute walk of this Cape Town City Centre hotel, you'll find Bree Street and Cape Town International Convention Centre. Cape Town Cruise Terminal and Cape Town Stadium are also within 2 miles (3 km).

What's nearby

  • Long Street - 1 min walk - 0.1 km
  • Cape Town International Convention Centre - 7 min walk - 0.6 km
  • Cape Town Cruise Terminal - 3 min drive - 1.8 km
  • Cape Town Stadium - 3 min drive - 2.5 km
  • Table Mountain - 8 min drive - 5.8 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪The Village Idiot - ‬2 min walk
  • ‪Mødular. - ‬2 min walk
  • ‪Seattle Coffee Company - ‬2 min walk
  • ‪The Food Lover's Market - ‬3 min walk
  • ‪Locanda at Villa 47 - ‬3 min walk

About this property

Pullman Cape Town City Centre

Family-friendly 4.5-star hotel near Bree Street
Pullman Cape Town City Centre offers its guests an outdoor pool and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1152 square feet (107 square meters) and includes a conference center. A terrace, a complimentary children's club, and a vending machine are also featured at the luxury Pullman Cape Town City Centre. A shopping center shuttle and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cape Town hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 1152 sq ft of conference space
  • 107 sq m of conference space
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Pullman Cape Town City Centre offers 214 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

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Property amenities

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 265 for adults and ZAR 165 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 165 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 4640276079. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 119 out of 239 reviews
Rating 8 - Good. 71 out of 239 reviews
Rating 6 - Okay. 27 out of 239 reviews
Rating 4 - Poor. 7 out of 239 reviews
Rating 2 - Terrible. 15 out of 239 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Yunfei

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located in the city centre and within walkable distances to many points of interest. Staff is friendly, especially at the restaurant. There are no major issues with the stay but several areas could be improved. First, the double bed was made of two small single beds. It is not very comfortable because of the gap in the middle. The very reason I booked Pullman is that I had good stay in other countries with comfortable beds but it was disappointing. Also, the room is quite small for a five star hotel. On the last day, some staff were upgrading the card access system on the door without prior notice. When I was doing my work in the hotel room, suddenly some people knocked the door twice and before I could answer the door, they started to open the door and test the card access. This is extremely unpleasant. There are other minor issues during my five day stay here. Overall, I don't think it is worth the five star rating or the money paid and hence I will think twice to book another stay at Pullman anywhere in the world.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, but it was unsafe to walk around the area after dark
Stayed 3 nights in Dec 2024

10/10 Excellent

özgür

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Sam

Stayed 5 nights in Nov 2024

10/10 Excellent

S R

Stayed 1 night in Oct 2024

10/10 Excellent

Milla

Stayed 2 nights in Oct 2024

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Simone, Bridgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. Can’t wait to come again
Stayed 3 nights in Oct 2024

6/10 Okay

Irene

Stayed 1 night in Sep 2024

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Rooms comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

chikako

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with good breakand service.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Hotel, Cold Water
Lovely hotel, just had very poor hot water in the shower. I was shivering each time across the whole stay.
Stayed 3 nights in May 2024

8/10 Good

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very helpful staff
Stayed 8 nights in Mar 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect last min booking!
I ended up at the Pullman hotel after my previous booking was cancelled without prior communication and was a perfect save. The staff were pleasant and super helpful and the room was so cozy. Although there was no consistency with placing portable water in the room it wasn’t much of an inconvenience because I could get water from the lobby bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

8/10 Good

Lubova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find serious fault
When I saw the design of the room, I was sure it would be noisy: the need was next to the door. In fact, it was very tranquil. The room was large and in great condition. The walk-in shower was vast Service was consistently friendly and helpful Breakfast was amazing: an enormous buffet (with a daily chef’s special) and both waffle and egg stations. I wish there had been more vegan options, though The gym is adequate with a good range of cardio, benches, free weights, exercise balls and mats My two minor complaints: the common areas are kept much too cold. It’s uncomfortable and a waste of electricity in a country that doesn’t have any to waste. Checkout was a mess, slow and disorganised. My bill wasn’t right and nor were those of others. The people were still nice, though Overall, I’d happily come back and it beats most Cape Town properties easily
Stayed 4 nights in Mar 2024

10/10 Excellent

Marika

Stayed 3 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Ignore the negative comments, this is angriest place to stay. The staff are wonderful and so helpful, the breakfast is good, rooms are nice and location is perfect. I saw comments about the lifts, this is only for the car park, the general lifts are fine and I had no issues at all. So all in all a great place to stay and I would be back for sure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeannette

Stayed 5 nights in Feb 2024

10/10 Excellent

Jeannette

Stayed 5 nights in Feb 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024