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Tru by Hilton Mason Kings Island

2.5 star property
Hotel near Lindner Family Tennis Center in Mason

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Photo gallery for Tru by Hilton Mason Kings Island

Exterior
Lobby
Lobby
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2720 Waterpark Drive, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪3 min drive‬
  • Lindner Family Tennis Center
    ‪4 min drive‬
  • Kings Island
    ‪7 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mason

In Mason .Within 2 miles (3 km) of this Mason hotel, you'll find Lindner Family Tennis Center and Great Wolf Lodge Cincinnati Mason. Kings Island is within 2 miles (3 km) and EnterTrainment Junction is within 9 miles (15 km).

What's nearby

  • Great Wolf Lodge Cincinnati Mason - 3 min drive - 2.3 km
  • Lindner Family Tennis Center - 4 min drive - 2.7 km
  • Kings Island - 7 min drive - 4.9 km
  • Loveland Castle - 12 min drive - 11.8 km
  • Liberty Center - 15 min drive - 13.8 km

Getting around

  • Hamilton, OH (HAO-Butler County Regional) - 26 min drive

Restaurants

  • ‪Festhaus - ‬7 min drive
  • ‪Cornerstone Cafe - ‬7 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Enrique's Cantina - ‬7 min drive
  • ‪Juke Box Diner - ‬16 min drive

About this property

Tru by Hilton Mason Kings Island

Hotel near Lindner Family Tennis Center in Mason
Tru by Hilton Mason Kings Island offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Mason Kings Island also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Mason hotel.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2019
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Tru by Hilton Mason Kings Island offers 100 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. Cable television is provided.

This Mason hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Tru by Hilton Mason Kings Island Hotel Mason

Tru by Hilton Mason Kings Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 708 reviews
Rating 8 - Good. 161 out of 708 reviews
Rating 6 - Okay. 71 out of 708 reviews
Rating 4 - Poor. 40 out of 708 reviews
Rating 2 - Terrible. 23 out of 708 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute room, friendly staff, clean
The service was great. Everyone was friendly and polite. Almost everything was in good condition and looked nice. The only exception was the blackout curtain in our room, which had several long scratches in it. I'd definitely stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Suada

Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Dirty and smelled
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cassie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that did the breakfast bar were on top of it. They were very kind and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for EV owners
Nice newer hotel with free EV charging. Nice place to stay for EV owners. The hallways and elevators had no heat when it was 30 degrees outside. Breakfast wasn’t all that great, but breakfast isn’t something we usually eat in our family so that wasn’t something that would affect us staying again.
Room
Bathroom
Room
EV charging station
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We stay at tru quit a bit and I have to say this was our worst experience. Walked in and no one was at the counter, they were sitting in the little alcove seating area on the phone. This happened quite a few times and with different people. The hallways were freezing and it was all of them not just ours. They said they fixed it, but it was not for sure. Breakfast was OK, they ran out of Coffee each day and people had to say something. We will continue to stay at tru, just not this one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Venetia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WINTERFEST
Clean room and friendly staff. Close to Kings Island.
Stayed 1 night in Nov 2024

8/10 Good

Carla, Cumberland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the park! Great rate and comfortable beds
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, excellent. Breakfast was amazing.
Stayed 1 night in Nov 2024

6/10 Okay

Aaron, Marysville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The entire 3rd floor was 58F. Overnight low was 30F the day prior and 40F when arrived. We set our room to 74F and 10hrs later it was at 70F
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfortable! It was very loud for about a half hour in the middle of the night as it sounded like people staying in the room above us was walking around in high-heels. I think it was so noisy because the rooms have laminate flooring instead of carpet. It woke everyone on our room up. Other than this, everything was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Hotel was clean and a great location for the wedding we were attending. Thanks.
Stayed 1 night in Nov 2024

10/10 Excellent

CLARENCE

Stayed 4 nights in Oct 2024

10/10 Excellent

Donald, Colona

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy checkin
Stayed 1 night in Nov 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Donnie

Travelled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Joshi

Stayed 1 night in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Micah

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had water from the room above us leaking through the light fixture in the shower. Called the front desk and only answers we got they had nobody there to look @ it and would check it the next day. Which doesnt help when you leave the next day.
Stayed 1 night in Oct 2024

8/10 Good

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Joshua, Benton

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like have to ask for room service, including towels
Stayed 2 nights in Oct 2024