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Best Western Plus Hotel Köln City

4.0 star property
4-star spa hotel near RheinEnergieStadion

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Photo gallery for Best Western Plus Hotel Köln City

Exterior
Bar (on property)
Superior Room, 1 Queen Bed
Sauna, steam room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

Map
Innere Kanalstr. 15, Cologne, NW, 50823
  • Cologne Cathedral
    ‪3 min drive‬
  • Cologne Zoo
    ‪6 min drive‬
  • RheinEnergieStadion
    ‪8 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Accessible (1st Floor)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About the area

Cologne

Ehrenfeld stay.Your stay at this Ehrenfeld hotel places you within 3 miles (5 km) of RheinEnergieStadion and Cologne Zoo.

What's nearby

  • Cologne Cathedral - 3 min drive - 2.8 km
  • Musical Dome - 4 min drive - 3.3 km
  • Chocolate Museum - 5 min drive - 3.9 km
  • Cologne Zoo - 6 min drive - 5.0 km
  • RheinEnergieStadion - 8 min drive - 5.8 km

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Aachener Weiher - ‬8 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬14 min walk
  • ‪Asia Express - ‬13 min walk
  • ‪Cafecafe Ehrenfeld - ‬10 min walk
  • ‪Viet Village - Venloer - ‬11 min walk

About this property

Best Western Plus Hotel Köln City

4-star spa hotel near RheinEnergieStadion
Best Western Plus Hotel Köln City offers its guests a full-service spa and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 12 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Hotel Köln City. Parking is available for a fee.

This 4-star Cologne hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2001
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Köln City offers 205 accommodations with tablet computers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 131-cm flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German, Italian, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $154 total
includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 131-cm flat-screen TV with premium satellite channels
  • Tablet computer

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are available for EUR 15 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 30 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 427 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Abhimanyu

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
1. Great service from start to finish. 2. Good food. 3. Room was smaller than expected for the price 4. Public transport was a 850m to 1km away which makes it difficult during the rainy winters. 5. Should change the rugs for sure, they either are dirty or look dirty, I am sure the hotel can get betters rugs.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024

10/10 Excellent

Imran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Geena Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Anthony David

Disliked: Amenities
It felt expensive, didn't get a whole lot for my money. Breakfast was incredibly expensive. It should be included in the room rate. Parking was a scam rate. It a best Western, it's ok. I simply don't think it was good deal, seemed like it only catered to corporate ppl
Stayed 1 night in Oct 2024

6/10 Okay

John, Portland

Travelled with partner
Spent 1 night. Nothing special, decent room and amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tomoharu

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Mel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Arron

Liked: Cleanliness
Disliked: Staff & service
I was not able to use the express check in for.some reason it wouod not let me. I stood at the reception desk to ask for help and the man on reception completely ignored me whilst on a phone call for a good 20 mins. He did not indicate he would be woth me shortly, or ask someone else to see me, just didnt look at me. It was very rude and unprofessional.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, bit of walk from the centre but that’s perfect me. Very grateful for the early check in. Only query why housekeeping comes so early in the day, 10am.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yashan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and ideal for football!
Really clean and welcoming hotel. Modern rooms with good facilities, clean and quiet. Ideal location 45 min walk for FC Koln stadium to watch a Euros match. Also about 30 min walk to the city centre which was ideal as away from the hustle and bustle. Would stay here again and recommend with confidence.
Stayed 3 nights in Jun 2024

6/10 Okay

Wilma

Liked: Property conditions & facilities, room comfort
Disappointed in this hotel
Reception staff were slow and rude. Breakfast staff extremely slow, ordered an omelette which took over 15 minutes and didn’t give me the fillings I asked for.
Stayed 1 night in Jun 2024

6/10 Okay

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Plus
For a Best Western Plus it was just OK. Unable to lock shower head it kept sliding down. Bath tub was very slippery & dangerous for older guest. Last night our refrigerator was not restocked as promised. Reluctant to go back to that hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ronald S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024

4/10 Poor

nathan

Business traveller
Disliked: Staff & service, property conditions & facilities
a/c did not work the entire time i was there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024

8/10 Good

Bing Liang Alvin

Business traveller
Liked: Cleanliness, staff & service, amenities
I had a great stay, short walk away from the university. The only fault would be the showerhead that was nonetheless functional but in a sad state. Will be good to change it out to good quality and new ones.
Stayed 4 nights in Nov 2023