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Iberostar Parque Central

4.5 star property
4.5-star luxury hotel near Hotel Nacional de Cuba

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Photo gallery for Iberostar Parque Central

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Snack bar
Sundeck
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
Neptuno e/ Prado y Zulueta, Habana Vieja, Havana, 10100
  • Central Park
    ‪1 min walk‬
  • Hotel Inglaterra
    ‪1 min walk‬
  • Hotel Nacional de Cuba
    ‪4 min drive‬

Room options

View all photos for Doble Parque / Prado.

View from room

Doble Parque / Prado.

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble Colonial.

Minibar, in-room safe, desk, laptop workspace

Doble Colonial.

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Moderna.

View from room

Suite Moderna.

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Moderna.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Moderna.

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Parque / Prado.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Parque / Prado.

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Colonial.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Colonial.

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Colonial.

Minibar, in-room safe, desk, laptop workspace

Suite Colonial.

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Parque / Prado

Minibar, in-room safe, desk, laptop workspace

Suite Parque / Prado

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Doble Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

Junior Suite Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Moderna.

Minibar, in-room safe, desk, laptop workspace

Doble Moderna.

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Doble Colonial 2A1C

  • Sleeps 3
  • 2 Queen Beds

Doble Parque / Prado 2A1C

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Colonial 2A1C

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Parque / Prado 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

Doble Colonial 2A2C

  • Sleeps 4
  • 2 Double Beds

Doble Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

About the area

Havana

Old Havana stay.Within a 15-minute walk of this Old Havana hotel, you'll find Malecón and Plaza Vieja. Paseo de Marti and Central Park are also within half a mile (1 km).

What's nearby

  • Central Park - 1 min walk - 0.1 km
  • Hotel Inglaterra - 1 min walk - 0.1 km
  • National Capitol Building - 4 min walk - 0.3 km
  • Plaza Vieja - 14 min walk - 1.2 km
  • Hotel Nacional de Cuba - 4 min drive - 3.6 km

Restaurants

  • ‪Pasteleria Francesa - ‬1 min walk
  • ‪Bar Nuevo Mundo - ‬1 min walk
  • ‪Alamada - ‬1 min walk
  • ‪Sloppy Joe's Bar - ‬1 min walk
  • ‪Casa Vieja - ‬2 min walk

About this property

Iberostar Parque Central

4.5-star luxury hotel near Hotel Nacional de Cuba
Iberostar Parque Central offers its guests 2 outdoor swimming pools, a hot tub, a fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1847 square feet (172 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Iberostar Parque Central. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Havana hotel.

  • 427 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • 1847 sq ft of conference space
  • 172 sq m of conference space
  • Built in 1998
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Iberostar Parque Central offers 427 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

  • Street parking available
  • Valet parking on site (USD 10 per day)

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Hot tub
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Parque Central

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Valet parking fee: USD 10 per day
  • Late check-out fee: USD 25.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar Parque Central Hotel Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Nh Parque Central Havana
Parque Central Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Iberostar Parque Central Hotel Havana

Iberostar Parque Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 313 reviews
Rating 8 - Good. 120 out of 313 reviews
Rating 6 - Okay. 48 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 23 out of 313 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the good atmosphère in this place .
Stayed 7 nights in Mar 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A very lovely international standard hotel in a good location. We stayed in a comfortable colonial room with small balcony for watching the world. A very attractive main lobby/bar area & fabulous roof top bar/pool. Breakfasts were good with a large selection (including bacon), as was food from the bar menu (they serve chips too – the rest of Cuba serves rice & beans which is OK until you’ve been in Cuba for a while!) We stayed in this hotel for 3 days prior to leaving Cuba due to the coronavirus. Due to a government announcement we were not able to leave the hotel for our entire stay. We were so pleased to be locked into this hotel (rather than others) and would definitely recommend staying here.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of classy character and excellent staff
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good music in public venues. Terrible Wifi.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Second guest was refused entry despite of legal age. But was cuban. Result we were on the street at 2am. Didnt use the room. Next day PR officer talked his way oit with lies I choose to quit. Better beware
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Check in was bizarre. The room was very outdated and should have been $80 instead of $250 Pool was freezing and the jacuzzi was empty. Just an all over disappointing stay. Our friends felt the same way. About 20 years overdue for a serious remodel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very nice and professional staff. Great location btw.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Centrally located in Havana. Ability to walk to most of the attractions.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Levend

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Heads up Canadians! The foreign exchange at the hotel refused to exchange Canadian currency to CUC. We were down to our last night and credit cards were not accepted so we needed to exchange cash for dinner. It was embarrassing! Great location/good hotel otherwise!
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a separate (“modern”) building from the main (“colonial”) hotel. This creates a very different experience (it’s like any typical, 3/4 star hotel that you might find in Europe, as opposed to the lush, Old Havana style of the main part of the hotel). This explained why I was able to book it for such a reduced price, but it should be made clear when you book. A few things were a little rough around the edges (a wall in my room seemed kind of unfinished) but overall it was quite nice. The linens were not great, however- very thin pillow and low thread count sheets.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby bar & mezzanine is gorgeous, but there's cigar smokers galore. Minimal air conditioning. If you like cigars, you'll love it. Otherwise, don't go near it. Cigars in the restaurant, the pool bar, wherever. Not great being sardined in the elevator with someone who just finished a stogie.. Room air conditioning is not good. Doesn't cool quickly, doesn't take out the humidity well.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2020

8/10 Good

Andrew, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
This is one of the better hotels in Havana. Perhaps a bit dated , and not EU or north American standard but still pretty good for Havana. Definately overpriced, but will so little choice in Havana for good hotels at least try and get a discount rate from Expedia or booking. The staff are very accommodating but lack basics like coffee pods for the in room machines, the small pool is crowded and some selfish guests 'reserve' spots all day while hardly using them. The location is perfect and the gym is good. If you take a towel they might come looking for you to make sure you've not stolen it lol, not the best way to treat guests. Best breakfast bar none in Havana. Included in the expensive rate...so there is that.
Stayed 5 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comeback again
The stay in this hotel has all what you need in La Havana. Right at the center, rooftop swiming pool with amazing views, nice and comfortable atmosphere.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location with a destination lobby full of people from around the world.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with spacious and quiet guest rooms.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic view of the park from our colonial room. Spent 3 nights here, no complaints.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The wifi only provide 5 hours per stay, not 5 hours per day, please be aware of this before you make the booking.
Stayed 1 night in Jan 2020

6/10 Okay

Melissa

Disliked: Property conditions & facilities, room comfort
Things to consider
AC in first bedroom not working so we had to move to another, so very inconvenient. Once in new bedroom, AC worked great but no comforter, so we were freezing all night, even when we lowered the AC. Also, they should consider more comfortable beds and pillows. Lastly, they only give you wifi 5 hours per day, which disconnects all the time, and only works in lobby area. The breakfast however was great, and so was the location.
Stayed 1 night in Jan 2020

2/10 Terrible

Jacquelyn

Travelled with family
Disliked: Staff & service, room comfort
Horrible hotel charge per person per night fee that is insanely high! Poor service we were not able to take cups to our hotel to have coffee in our room. No coffee machines in room. Bath tub not working don’t waste your money here!!!!! Horrible hotel rooms were basic ugly and for the price you can stay somewhere nicer. Total rip off
Stayed 3 nights in Jan 2020