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Heaven Restaurant & Boutique Hotel

4.0 star property
4-star spa hotel near Union Trade Center

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Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Horseback riding
Sports facility
Gift shop
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

Map
No. 7, Street KN 29, Kiyovu, Kigali
  • Union Trade Center
    ‪9 min walk‬
  • Kigali Genocide Memorial Centre
    ‪6 min drive‬
  • Kigali Convention Centre
    ‪9 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪24 min drive‬

Room options

View all photos for Villa Budget King Room

Villa Budget King Room

Villa Budget King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room

Residence Superior King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room

Villa Budget Queen Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room

Residence Superior Queen Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Kigali

Heart of Kigali.At this Kigali hotel, you'll be within half a mile (1 km) of Union Trade Center and 3 miles (5 km) of Kigali Convention Centre.

What's nearby

  • Union Trade Center - 9 min walk - 0.8 km
  • Kigali Genocide Memorial Centre - 6 min drive - 3.8 km
  • Nyamirambo Stadium - 7 min drive - 6.0 km
  • Kigali Heights - 8 min drive - 4.9 km
  • Kigali Convention Centre - 9 min drive - 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬17 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Makfast - ‬12 min walk
  • ‪Camellia Cafe CHIC - ‬15 min walk

About this property

Heaven Restaurant & Boutique Hotel

4-star spa hotel near Union Trade Center
Heaven Restaurant & Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at Heaven Restaurant & Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Free self parking is available.

This 4-star Kigali hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heaven Restaurant & Boutique Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French

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  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 112 reviews
The price is CA $113
CA $134 total
includes taxes & fees
Apr 12 - Apr 13
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 202 out of 292 reviews
Rating 8 - Good. 61 out of 292 reviews
Rating 6 - Okay. 20 out of 292 reviews
Rating 4 - Poor. 6 out of 292 reviews
Rating 2 - Terrible. 3 out of 292 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, overpriced restaurants...
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and extremely helpful.
Stayed 9 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel with a nice swimming pool and a gym. The area is wonderful and safe. Staff very friendly specialy Andrew! However, the restaurants and any activities are ridiculously overpriced!
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff and restaurant were great. Having been there a few years prior, I saw the decline in the upkeep of the room--especially the bathroom. Although we did not stay on the retreat side of the campus, I think we still deserved a room that did not have European hair all over the place and a mold-free bathroom. Even after asking for a deep clean, the shower was left in the same condition.
Stayed 5 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant ( fusion) os expensive
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Losuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Drew

Stayed 1 night in Nov 2024

10/10 Excellent

Marie Mercie, Baltimore

Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness
Great food and atmosphere
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here I enjoyed and the staff are great help
Stayed 2 nights in Oct 2024

10/10 Excellent

Oluremi, CHESHIRE

Travelled with partner
Nice staff Beautiful facility Good food
Stayed 1 night in Oct 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, they think of everything from body lotion and shampoo in the bedrooms that smells amazing, a beautiful pool, two fantastic bars and restaurants, beautiful decor, turn down the bed at night, fresh coffee, biscuits, tea & water in the rooms. Can’t wait to go back in a few days after our gorilla expedition. The staff are exceptional too.
Stayed 2 nights in Sep 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was small, colonial style built. Overall the room was comfortable. An inside bolt lock should be intall for guest to feel safer.
Stayed 5 nights in Sep 2024

6/10 Okay

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a great experience. The staff were friendly, the room was clean, and the food in the restaurant was excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven Boutique Staff are the Best!
The entire Heaven Boutique staff, including hotel, restaurant and resort staff, were absolutely wonderful. From the moment we arrived until the time we left, the staff were attentive, courteous and professional. It is clear they take pride in their work! They are the best hotel and restaurant staff l've ever experienced. That is no exaggeration. The hotel and surrounding grounds were clean and well-cultivated. The restaurant served quality, tasty food, both breakfast and dinner. And the spa staff and services were great. I want to thank Nina, Yvette, Derrick, Lionel, Lawrence, Mavis, Happiness, Fatuma, Josiane, Junior, and all the others whose names I'm sorry l've forgotten for a truly fun and memorable stay. We hope to return. You are the best!
Restaurant
Nile Perch
Hotel Grounds
On-site Gym
Stayed 5 nights in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Cori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay anywhere!
Heaven Restaurant and Hotel is an incredible gem! Not only is it very reasonably priced you have access to the entire Heaven campus which includes two beautiful and amazing restaurants including the one on The Retreat property next door, which also has high end accommodations. Two lovely pools, a yoga facility, wonderful local art, and a staff that is engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luz, Roslindale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and room are wonderful! The staff is outstanding! I will return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luz, Roslindale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heaven Boutique Hotel is beautiful, the staff is outstanding! They provided excellent service and were so welcoming. The room was very clean and the restaurant has delicious food in a wonderful and calm location, with trees and flowers, a few walking distance steps from the bedrooms area. I totally recommend this place and I will stay again. Thank you! Luz Lopez, USA.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great deal for the price!!! Has everything you need and if you need help with any accomdations for your activities .. they can set it up. Hotel is amazing!! My only complaint is that the price to dine in is really expensive. Even a simple coffee, red bull energy drink, or milkshake is 3 times more expensive that what you can get in the city.
Stayed 1 night in Aug 2024