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Terra Nova All Suite Hotel

4.0 star property
4-star resort near Jamaica House

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Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Premium Junior Suite
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Bob Marley Museum
    ‪3 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Signature Executive Suite

Signature Executive Suite

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kingston

Half Way Tree stay.Within a 10-minute walk of this Half Way Tree resort, you'll find Devon House and Tropical Plaza. Jamaica House and Peter Tosh Museum are also within half a mile (1 km).
View more Resorts in KingstonOpens in a new window

What's nearby

  • Devon House - 9 min walk - 0.8 km
  • Jamaica House - 10 min walk - 0.9 km
  • Bob Marley Museum - 3 min drive - 2.1 km
  • United States of America Embassy - 6 min drive - 4.5 km
  • National Stadium - 6 min drive - 4.6 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 23 min drive

Restaurants

  • ‪Sonia's Homestyle Cooking & Natural Juices - ‬6 min walk
  • ‪Terra Nova Hotel - ‬1 min walk
  • ‪TacBar - ‬7 min walk
  • ‪KFC - ‬12 min walk
  • ‪South Avenue Grill - ‬2 min walk

About this property

Terra Nova All Suite Hotel

4-star resort near Jamaica House
Terra Nova All Suite Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business center and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

  • 46 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

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includes taxes & fees
May 9 - May 10
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square feet of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 46-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 964 reviews
Rating 8 - Good. 203 out of 964 reviews
Rating 6 - Okay. 71 out of 964 reviews
Rating 4 - Poor. 22 out of 964 reviews
Rating 2 - Terrible. 23 out of 964 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Orville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some trees in the front with some benches, love place to sit in the mornings or evenings. The breakfast buffet was also great. The rooms are spacious and clean. Staff was very pleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for business and leisure.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
My stay was good.
Stayed 1 night in Jan 2025

10/10 Excellent

sonia angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable vision service was out for 2 days. I felt very inconvenienced. The hotel need to settle this problem with the cable company. Otherwise I was impressed with the cleanliness of the hotel and the tasty Jamaican breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Evette

Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Jan 2025

8/10 Good

Aurélie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such an expensive hotel I was expecting a little more. Don't get me wrong, it was very nice but for exemple the shower was a bit old (the floor). Regarding the service, some waiter/waitress were very nice but some others seemed like they did not want to work. For the breakfast we were put at a table without checking the cleaness after other customer used it (spot on the white cloth) - not what I expect in a 4 stars...
Stayed 1 night in Jan 2025

10/10 Excellent

Lettie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Disliked: Cleanliness, property conditions & facilities

8/10 Good

gail

Liked: Cleanliness, staff & service
Overall, everything was fine, but what was extraordinary is that I had left $100 in the ATM machine and the front office staff had kept it. When they saw me, they asked if I had left a receipt and they verified the card number and gave me the money.
Stayed 1 night in Jan 2025

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, ambiance is great, lots of trees original to island. The staff is very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Rasheena S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property. I've been to many hotels in New Kingston, and this was by from the best. Will definitely be my go to spot EVERYTIME I visit.
Stayed 1 night in Jan 2025

8/10 Good

Xavier

Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property serene and green great breakfast
Stayed 3 nights in Dec 2024

6/10 Okay

LETITIA

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

carnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining room staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Horace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our suite (The Derby) and its amenities. The staff (Devon in the dining room and Fitzroy at the front entrance), were very kind, accommodating and gracious. We felt vey welcome! Thanks to everyone!
Stayed 6 nights in Nov 2024

10/10 Excellent

Priya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school property with beautiful landscaped grounds, a bar and a breakfast terrace. The staff are just lovely. The service at breakfast is slow, but I guess it is the island way of life. A short walk to Devon House, and not far at all from the Marley Museum. Easy to find and well located. We loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annmarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff who went above and beyond to ensure a comfortable stay, the immaculate and spacious room, the convenient location that allow for easy access to local attractions and other dining options. We enjoyed our stay and will recommend to families and colleagues.
Stayed 5 nights in Nov 2024

2/10 Terrible

Harold

Travelled with family
Disliked: Cleanliness, staff & service
A very disappointing experience due to the following: 1)Booked 2 rooms with 2 separate beds, however requirements were not met and necessitated lengthy discussions to resolve the issue 2) I was informed that booking would include use of pool,, but I was unable to access the pool throughout my stay. 3) Booked a room with a Jacuzzi only to find there was no Jacuzzi just a large bath. 4) Hand sanitizers not working 5) I was told that. Buffet would be £25-30 per head. I arranged for 10 people.to have the Buffet lunch and when the bill came it turned out to be $50 per head. POSITIVES Breakfast was excellent. Manager listened to above complaints offered a complimentary nights stay for next visit to Jamaica, however this was not put in writing, therefore this may cause an issue when attempting to utilise the offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service. Great place to stay in Kingston. The food is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lamonia

Liked: Cleanliness, amenities, property conditions & facilities
They weren’t very accommodating although I alerted I was there for a funeral. Dinner service was extremely slow. It took almost an hour to get a ginger ale. The waitress was rude. I asked for 1st floor and was not accommodated
Stayed 1 night in Nov 2024