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Hôtel des Patients

3.0 star property
3-star hotel near Lausanne Cathedral

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Photo gallery for Hôtel des Patients

View from room
Flat-screen TV
In-room safe, desk, blackout drapes, soundproofing
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Avenue de la Sallaz 8, Lausanne, Vaud, 1005
  • AQUATIS Aquarium-Vivarium
    ‪3 min drive‬
  • Olympic Museum
    ‪4 min drive‬
  • Ouchy Port
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room, Balcony, Partial Lake View

View from room

Superior Room, Balcony, Partial Lake View

  • Partial lake view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room, Balcony, Partial Lake View

View from room

Superior Room, Balcony, Partial Lake View

  • Partial lake view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Lausanne

Heart of Lausanne.Your stay at this Vallon-Béthusy hotel places you within 2 miles (3 km) of Lausanne Cathedral and AQUATIS Aquarium-Vivarium. Olympic Museum and Place de la Palud are also within 3 miles (5 km).

What's nearby

  • University Hospital of Lausanne - 3 min walk - 0.3 km
  • Lausanne Cathedral - 12 min walk - 1.1 km
  • AQUATIS Aquarium-Vivarium - 3 min drive - 2.3 km
  • Olympic Museum - 4 min drive - 3.0 km
  • Ouchy Port - 5 min drive - 3.5 km

Getting around

  • Lausanne Station - 7 min drive
  • Ouchy-Olympique Station - 10 min drive
  • Geneva International Airport (GVA) - 46 min drive

Restaurants

  • ‪Restaurant-Bar la Galette - ‬9 min walk
  • ‪Restaurant Ulivo - ‬8 min walk
  • ‪Restaurant Chalet Suisse - ‬16 min walk
  • ‪Istanbul - ‬9 min walk
  • ‪Les Rues de Saigon - ‬7 min walk

About this property

Hôtel des Patients

3-star hotel near Lausanne Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, a terrace, and complimentary newspapers in the lobby are also featured at Hôtel des Patients. For a fee, parking is available.

This 3-star Lausanne hotel is smoke free.

  • 108 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel des Patients offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish

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  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This hotel is located next to Centre Hospitalier Universitaire Vaudois (CHUV), and caters to hospital patients and their families.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay, and TWINT. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hôtel Patients Lausanne
Hôtel Patients
Patients Lausanne
Hôtel des Patients Hotel
Hôtel des Patients Lausanne
Hôtel des Patients Hotel Lausanne

Hôtel des Patients Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 929 reviews
Rating 8 - Good. 241 out of 929 reviews
Rating 6 - Okay. 36 out of 929 reviews
Rating 4 - Poor. 14 out of 929 reviews
Rating 2 - Terrible. 13 out of 929 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness
Very spacious rooms and very clean. For a family of four it was great! It is a hotel for patients staying in the nearby hospitals, however it worked very well for us. Train and metro transportation very close by and convenient.
Stayed 2 nights in Dec 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities
Like the idea but not for us.
The concept is a nice idea but not for us.. Wasn’t aware this hotel was a hotel for hospital patients. There is no tea / coffee making facility in the room, in fact the room although very clean is literally a bed, one pillow each, and very basic. Although calling itself a hotel it is more like a hospital room. The ‘restaurant’ is more a canteen, and although the food is good there are hospital patients with cannulas, bandages and new borns wondering around. I do like the idea this ‘hotel’ is trying to do but if classing themselves as a hotel they need to add that hotel feel not a hospital. If you are travelling for pleasure (couple break away for us) perhaps not for you, if you want a quick stop to get your head down then it would do.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klára

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice stay! Amazing staff and great breakfast. Happy to come again in the future!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious small family size rooms
Very nice hotel for hospital visitors. Breakfast included and very nice place for lunch and dinner too. Recommended spacious hotel rooms for small families
Stayed 2 nights in Oct 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at Lausanne
The room and all facilities at the hotel are super clean and free of any odors. The room is quite spacious. We loved the clean white clutter free design. The bathroom was very spacious unlike other hotels in Switzerland. The breakfast was great and we enjoyed the variety of food. The hotel staff are courteous and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big room, breakfast so good
Stayed 3 nights in Sep 2024

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern and convenient hotel. The reception staff were excellent. The car-parking is private and easy to access.
Stayed 2 nights in Sep 2024

10/10 Excellent

AJITH KUMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Nawale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a family one. Top floor. Fabulous views over Lausanne and the lake. Very conveniently located. Large balcony with stunning views of the sunrise! Hairdryer and kettle in the room. Would come back again!
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room were very good. Convenient location next to a Metro stop. Room did not have Aircon but had things in place so could ventilate the room. Could do with a small fridge in the room and extra cup etc left as there were 3 of us in the room. Overall though, a really good hotel and would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Sven

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
-
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the(underground)train station. When you get off the train take the up the stairs or elevator to the main road and walk up the hill to the hotel. Less than 5 minute walk and not very steep hill. Staff member was super helpful. I had called earlier to ask about early check and was told no, but they could store our luggage if we wanted to sight see, but when we got there a couple hours early our room was ready which was great. Our room was quite large, bigger than we expected. Had a bed, a hide a bed couch, living room area, big bathroom, TV, and fan. No air conditioning in room but fan was helpful. Hotel is called Hotel Des Patients because it is near or connected to a hospital so family members have a place to stay if a loved one is in the hospital. We didn't know that when we booked it, but everything was wonderful. Staff members spoke good English and were very helpful with everything. Helped figure out my phone to get the free hotel internet, gave us an umbrella to borrow on a rainy day, stored our luggage when we checked out so we could go to church by train without lugging that around, and staff was just very pleasant and eager to help. Breakfast and lunch service was very good also. Breakfast was a big spread of food; fruit, yogurt, breads, meat, cheeses, sausage, bacon boiled or scrambled egg, chocolate or white milk in a box, cereal and a few other things, and self serve coffee and juice station. Great hotel and friendly staff!
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing views, extremely clean, the staff is friendly and helpful. The breakfast was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing views, extremely clean
Stayed 1 night in Aug 2024

8/10 Good

hao

Liked: Cleanliness, staff & service
No air condition
Stayed 2 nights in Aug 2024

8/10 Good

harald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Becci

Liked: Cleanliness, staff & service, property conditions & facilities
More of a hospital than a hotel
Hotel was very clinical, more of a hospital than a hotel. On discovering more the hotel is used by patients of the nearby hospital. There is a maternity floor and patients come to breakfast with bandaged limbs, carrying oxygen bags. Very strange. It stated parking was free but this was not the case. Also no air con. Hotel was very clean. Good breakfast but wont stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk staff! Clean and very affordable; Close to metro. Can be at waterfront in less than 30 minutes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is great
Very beautiful view and great location to transportation.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Fantastic room, wonderful view with easy access to the tram stop. Lovely welcome from check in staff. Would definitely recommend. Wasn’t sure about the air con?
Stayed 2 nights in Jul 2024