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The Chelsea Cloisters Serviced Apartments

3.5 star property
3.5-star aparthotel near Hyde Park

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Photo gallery for The Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Private kitchen
Studio, 1 Double Bed
Exterior
Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Dryer
  • Washer

Explore the area

Map
Sloane Avenue, London, England, SW3 3DW
  • Natural History Museum
    ‪10 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • Royal Albert Hall
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Individually decorated, individually furnished, desk, iron/ironing board

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

Individually decorated, individually furnished, desk, iron/ironing board

Executive Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About the area

London

City center stay.Within a 10-minute walk of this London City Centre aparthotel, you'll find Victoria and Albert Museum and Sloane Square. Also, Natural History Museum is within half a mile (1 km) and Hyde Park is within 2 miles (3 km).
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Sloane Square - 10 min walk - 0.8 km
  • Natural History Museum - 10 min walk - 0.9 km
  • Hyde Park - 16 min walk - 1.4 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Buckingham Palace - 5 min drive - 2.5 km

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Zefi - ‬3 min walk
  • ‪Jak's - ‬3 min walk
  • ‪Villa Mamas - ‬3 min walk
  • ‪Le Petit Beefbar - ‬5 min walk
  • ‪Amar Cafe - ‬5 min walk

About this property

The Chelsea Cloisters Serviced Apartments

3.5-star aparthotel near Hyde Park
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Chelsea Cloisters Serviced Apartments. For a fee, parking is available.

This 3.5-star London aparthotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
The Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Languages

Arabic, English, French, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • 2 bars/lounges
  • 2 restaurants

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 45.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
Chelsea Cloisters Serviced Apartments
The Chelsea Cloisters Serviced Apartments London
The Chelsea Cloisters Serviced Apartments Aparthotel
The Chelsea Cloisters Serviced Apartments Aparthotel London

The Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 454 out of 2282 reviews
Rating 8 - Good. 785 out of 2282 reviews
Rating 6 - Okay. 513 out of 2282 reviews
Rating 4 - Poor. 281 out of 2282 reviews
Rating 2 - Terrible. 249 out of 2282 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

KOJI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness
I slipped twice getting into the shower and struck my head. It’s a big step up and there is nothing to grab onto to help. There is also nothing on the bottom of the tub to prevent slips. It’s an older building with old windows and radiators so the wind was blowing through the windows in the one room and it was always cold. The staff was nice and helpful! Definitely within walking distance of grocery stores and the tube or buses.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ch Mohammed Altaf

Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Weidong, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
great location, regular cleaning a little bit noisy, room is not particularly sound proof
Stayed 28 nights in Oct 2024

10/10 Excellent

MIN SOOK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything but a little bit louder on the street
Stayed 6 nights in Dec 2024

4/10 Poor

steve

Liked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

richard

Business traveller
Liked: Cleanliness
Variable Quality, Not Worth The Rack Rate
You will stay at Chelsea Cloisters because of the convenient location as I have done many times (four times in the last month) so you will ignore the check-in staff who replicate BOTs. You will also ignore the random quality of the rooms-my last one had a pane of glass missing with hole covered in cling film. These planned aren’t worth the rack rate-look for a last minute price is my advice.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So the overall stay was pretty good and was impressed with there cleanliness and front desk staff. The only issue we had was that room was very warm and only had a fan to use for keeping us cool. But opening the windows helped immensely so wasn't really much of an issue after that!! We will definitely be coming back to Chelsea Cloisters and highly recommend them to anyone staying in the South Kensington area!!
Stayed 3 nights in Dec 2024

8/10 Good

carrie

Liked: Cleanliness
A good find at a reasonable price. Stayed for a week in a kitchenette studio which was great, clean and modern. Not sure of the set up - are the apartments individually owned? I did not mind occasional cleaning service as did my own laundry in unit. Construction noise during the day, otherwise quiet. Perfect location.
Stayed 8 nights in Nov 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness
There are only two very small and very slow lifts serving this large property. Be prepared to wait for the lifts or walk a lot of stairs.
Stayed 1 night in Dec 2024

6/10 Okay

NOAH

Liked: Cleanliness, amenities
Hotel gave us a great cost effective option for traveling to london with kids. It was listed as a 3.5 star but we gave it a chance because the price point for a two bedroom was the same as for a more luxurious 1 bedroom. It worked well for us but there were a number of things that make the 3 star rating valid. 1. We had one of the biggest rooms on the floor but it was still micro efficiency. 2. The heat was radiant thoughout the building and tough for them to regulate. It got really warm at night even with the windows open. 3. There were two main elevators with fairly small cars. One was broken the entire week of our stay with no signs that it was being worked on. Hotel is too big to only have one small car. We normally walked the 4 flights of stairs. 4. It was great to have a combo washer dryer, but the dryer really didnt work. Clothes still came out damp and needed to be hung up. 5. General maintenance like cracked tiles in the kitchen, water damage to the trim and wooden fixtures in the bathroom and some mildew on the ceiling above the shower. The staff was friendly though, and the other residents were super quiet. Like. amazingly quiet for being in a hotel in the city and sleeping with the windows open. The location was ideal too. So many things nearby to see and just a short walk to the south kensington tube staition. Over all im happy that we stayed here but there is room for improvement.
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good unfortunately there was work going on outside our room in the road so very noisy
Stayed 2 nights in Nov 2024

6/10 Okay

Kim

Business traveller
Liked: Room comfort
Good location, needs attention to the details
Good location. Front desk staff were helpful. Bedrooms are small. There was no curtain in one of the bathrooms so the builders opposite could see anyone in there. There was bad condensation problem with mold on the windows. Housekeeping did a good job cleaning when we complained. There was no long hanging in the wardrobes nor any coat hooks. The kitchenette was sparsely equipped. There was a microwave oven, but it lacked the convection function needed to heat many ready meals supplied in foil trays. Two of the three lifts were out of order for the duration of my stat and the one working one was very slow. The street noise was very loud in the evenings.
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Room comfort
Tired but functional
The facilities were tired, paint peeling in the bathroom, impossible to read the controls on the oven, room was very cramped Bed was very comfy
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr Stephen

Liked: Cleanliness, property conditions & facilities
8 day stay on a carryon enabled by wash facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
The property is old and very noisy on the street side. There is bad mould in the bathroom and the floor next to bath in the bedroom has sunken away from dampness. However it was clean and kitchen and washing machine worked well. Staff isn’t particularly helpful or friendly. Great location to see London from. Bicycle hire right outside.
Stayed 4 nights in Oct 2024

2/10 Terrible

Perry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting condition of unit, mould and putrid condition of bathroom and walls and floors
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay very much. Second visit. Hope to see you next year!
Stayed 2 nights in Oct 2024

8/10 Good

K M R

Travelled with family
Liked: Cleanliness, room comfort
Good value for money
Stayed 1 night in Oct 2024

6/10 Okay

K M R

Disliked: Cleanliness
I was on the ground floor and it is noisy
Stayed 1 night in Oct 2024

6/10 Okay

Rosanna

Travelled with family
Disliked: Cleanliness
Was a bed for the night in a central location, but the apartment was dated the bathroom smelt of damp. The pictures online felt like false advertising, the apartments need a refresh Was apprehensive from the reviews as was very 50:50 If you just want somewhere central and cheep book it but if you want somewhere clean and nice I wouldn’t
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4 stars
Stayed 6 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, room comfort
Convenient and safe hotel
I was helping my daughter move into an apartment in Chelsea so this location was ideal. Close to supermarkets, pharmacies, South Kensington station very close, Lots od restaurants and easy to get anywhere. The building is old- 1930s but rooms were nicely renovated. I needed to open my window for air circulation and the noise of the street and a crossing sign were present until later evening. Internet was included not extra as I had read in prior reviews. Staff is very nice. Building is clean but just older carpets in main areas etc… Overall great stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Alx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, most staff and general vibe
Stayed 1 night in Oct 2024