See all properties

DoubleTree by Hilton London West End

4.0 star property
4-star hotel near The British Museum

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Twin Room, Accessible | Bathroom
Exterior
Dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    ‪3 min walk‬
  • The British Museum
    ‪5 min walk‬
  • Piccadilly Circus
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Superior)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

You may also like

Ad
Exterior

Nobu London Portman Square

London City Centre
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 284 reviews
The price is CA $541
CA $649 total
includes taxes & fees
May 18 - May 19
Nobu London Portman Square

About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit The British Museum and Russell Square, both within a 5-minute walk. Leicester Square and Piccadilly Circus are also within 2 miles (3 km).

What's nearby

  • Russell Square - 3 min walk - 0.3 km
  • The British Museum - 5 min walk - 0.4 km
  • Leicester Square - 16 min walk - 1.4 km
  • Piccadilly Circus - 20 min walk - 1.7 km
  • Trafalgar Square - 4 min drive - 1.9 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Spaghetti House - ‬4 min walk
  • ‪Glasshouse - ‬2 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton London West End

4-star hotel near The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.
  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Similar properties

Deluxe Studio King

Strand Palace Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 4,039 reviews
The price is CA $276
CA $331 total
includes taxes & fees
May 11 - May 12
Strand Palace Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the tube, especially Piccadilly line to all major tourist spots. Very quiet, had no street noise and we were only on the first floor. Nice bar and lounge area. Beds and bathroom clean and comfy. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

leesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Check in was smooth with a gift of a warm cookie! Staff were amazing. Breakfast stunning with everything replenished extremely quickly!
Stayed 2 nights in Jan 2025

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff were all lovely and helpful!!
Stayed 1 night in Jan 2025

6/10 Okay

Wilson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is well-maintained and very well-located, but the staff is unprofessional to the point that I returned to my room after lunch one day and housekeeping had left the door unlocked (meaning the deadbolt was turned so the door didn't close completely). Nothing was missing, but it's ridiculous. They said the housekeeper had just finished and was close by, but I never saw any indication that anyone was keeping an eye on the hall, let alone the rooms. Luckily, my room was at the end of the hall, so there was no reason for anyone to go past the door and I use the safe, so it was just clothing and toiletries in the room. They did respond quickly and were very apologetic, but it's still an outrageous oversight.
Stayed 8 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay this was our 2nd visit and will definitely be returning
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024

6/10 Okay

ANIKA

Disliked: Property conditions & facilities
Great location, the property itself needs renovating and a modernized gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but takes forever to check in

It was a nice place to stay but the check in was terribl. It said check in from 3 so we arrived at 3:10 said our room wasn’t ready, wasn’t ready until 3:50. The queues to check in were terrible and it took such a long time. There was other ppl that had the same issue as us
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely room

Great room, perfect location and lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Rehan

Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need.

Lovely hotel well situated for the West End of London. Comfy and clean room. Very friendly and helpful staff. Great breakfast with plenty to choose from and large servings. I even had a slice of cake and a card for my birthday - thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Danard

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Someone Entered Room When We Were In Bed

The Hotel was fantastic other than someone entering our room whilst we were sleeping in bed. It woke us both and startled us.
Stayed 1 night in Jan 2025

8/10 Good

sukhdev

Liked: Staff & service
Location and staff were excellent but the condition of the room was a letdown. Switches not working and bathroom repairs were poor.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in one of our rooms was dirty and our shower was blocked. Overall really great service, clean and friendly staff.
Stayed 3 nights in Jan 2025

4/10 Poor

ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small room, very poorly laid out, didn't make sense, like it was shoe-horned in at the last minute and called a "Single" but it was more like parts of a room spread out nonsensically.
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everyone i came in contact with was extremely friendly and helpful. Norhing was too much for them, Reception Team very polite well spoken and extremely informative, as were the staff in the bar.
Stayed 1 night in Dec 2024

6/10 Okay

Ross

Liked: Property conditions & facilities, room comfort
All good apart from woken by cleaning staff 3 hours before check out time.
Stayed 1 night in Dec 2024

10/10 Excellent

Nighat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great food with lovely place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and welcoming. Staff very helpful and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff and a very warm welcome.
Stayed 1 night in Dec 2024

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service

Hotel was alright

The hotel was a good location. Hotel is a bit tired. Staff were efficient but perhaps a bit short staffed as items ran out each morning at breakfast and were not replenished.
Stayed 2 nights in Nov 2024