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Kew Gardens Hotel

3.5 star property
3.5-star hotel near Royal Botanic Gardens, Kew

Choose dates to view prices

Photo gallery for Kew Gardens Hotel

Meeting facility
Executive Double Room, 1 King Bed
Bar (on property)
Family Room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
292 Sandycombe Road, Richmond, England, TW9
  • Royal Botanic Gardens, Kew
    ‪5 min walk‬
  • The National Archives
    ‪13 min walk‬
  • Wembley Stadium
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kew Gardens Hotel

3.5-star hotel near Royal Botanic Gardens, Kew
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3.5-star Richmond hotel is smoke free.

  • 20 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kew Gardens Hotel offers 20 accommodations with complimentary bottled water and designer toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, French, Greek, Hindi, Polish, Portuguese, Russian, Spanish

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.5 for children
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments, Google Pay, Apple Pay, and Samsung Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Kew Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 129 out of 335 reviews
Rating 8 - Good. 133 out of 335 reviews
Rating 6 - Okay. 47 out of 335 reviews
Rating 4 - Poor. 19 out of 335 reviews
Rating 2 - Terrible. 7 out of 335 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come for the rooms, stay for the staff
Hotel was nice, staff made it excellent! Everyone so friendly and courteous. The area is really a fantastic little village area and it was so pleasant to walk around, even at night by myself. Felt completely safe. Also super close to Kew Gardens so makes it convenient. Food was delicious, didn't try any drinks.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlton

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kew gardens lights excellent venue and experience
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Not bad for a london hotel but it is just rooms above a pub. A nice place to stay if you are visiting Kew Gardens. However, the room we stayed in had a single glazed window with very poor seals. So the room was cold alll night and the wind whistled through the window and rattled it. In addition the bed was incredibly hard (not just a firm mattress) and the sink in the bathroom was leaking. Look, it was fine: clean and reasonably priced and did us for a night but sometimes i think you wouldn't get away with this stuff outside London.
Stayed 1 night in Dec 2024

8/10 Good

Gail

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kew Gardens great Christmas lights
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We were in room 18 at the top and the pillows were like folded up towels. Other than that was good.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for Kew Gardens. A very popular pub so expect a bit of noise until closing time. Public transport access really good. Will be staying again. Staff helpful.
Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kew Gardens Hotel
Lovely , clean ,& comfortable. Service excellent. 10 minute walk to Kew Gardens . Shops very near . 5 minute walk to / from Kew Station . Would use again.
Stayed 1 night in Nov 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
Great location . Slightly expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Kew Hotel
Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay in a perfect location
It was a lovely, clean room with a few charming period pieces (the desk was even a modified old Singer table sewing machine) and all the necessary comforts. I appreciated that the windows opened a bit, the curtains were blackout, and there were plenty of pillows. There location cannot be beat - easy walk to the train station, conveniences, and Kew Gardens.
Stayed 1 night in Oct 2024

8/10 Good

Larry, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs to upper level very hard to climb with suitcase, no lift on property.
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Freda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and great location
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to Kew Gardens. No lifts.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train. Nice location. Hotel has lots of character. Nice, clean room. Comfy bed. Great staff!
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, traditional hotel.
Kew gardens hotel was easy to check into. The staff was friendly and helpful. The bar/diner on the ground floor was easy going with good food. We really liked our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Louise, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay close to beautiful Kew Gardens. Staff was friendly and the restaurant provides fine meals. Thank you to Henry, Christina and team for your warm hospitality.
Stayed 2 nights in Sep 2024

8/10 Good

Predrag

Stayed 1 night in Sep 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Perfect Location
Stayed 3 nights in Sep 2024

4/10 Poor

Mrs Elizabeth

Travelled with partner
Disliked: Amenities, property conditions & facilities
room was in desperate need of upgrading and on direct flight path for Heathrow airport which meant less sleep as planes very frequent Pub nice & food very good but would definitely not stay again & way overpriced for poor standard of room. Complained re maintenance issues but staff member disinterested . Neither does it warrant the review score
Stayed 4 nights in Sep 2024