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AMERON Luzern Hotel Flora

4.0 star property
4-star hotel near Chapel Bridge

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Photo gallery for AMERON Luzern Hotel Flora

Lobby sitting area
Premium bedding, in-room safe, blackout drapes, soundproofing
Premium bedding, in-room safe, blackout drapes, soundproofing
Meeting facility
Boating

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Chapel Bridge
    ‪4 min walk‬
  • Lucerne Town Hall
    ‪4 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪58 min drive‬

Room options

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

About the area

Lucerne

Heart of Lucerne.With a stay at this Lucerne hotel, you'll be steps from Chapel Bridge and Museum Sammlung Rosengart. Mt. Rigi and Jesuit Church are also within half a mile (1 km).

What's nearby

  • Mt. Rigi - 3 min walk - 0.3 km
  • Chapel Bridge - 4 min walk - 0.3 km
  • Lucerne Town Hall - 4 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.5 km
  • Chateau Guetsch - 19 min walk - 1.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Tibits - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Yooji's - ‬3 min walk
  • ‪Caffe Spettacolo - ‬3 min walk
  • ‪Heini - ‬3 min walk

About this property

AMERON Luzern Hotel Flora

4-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1647 square feet (153 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • 1647 sq ft of conference space
  • 153 sq m of conference space
  • Built in 1978
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Italian, Portuguese, Serbian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 28 per night)
  • Self parking on site (CHF 28 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per day.
  • Cribs (infant beds) are available for CHF 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night
  • Spa fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lingling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ameron has great location and it's very close to the train station and the Chapel Bridge. The hotel itself was nice and clean and the room includes good breakfast with big variety. However, there were two issues during our stay: 1) As a family of 4, we booked two rooms. The bathtub drain in one of the rooms (#523) didn't work and the on/off switch for the shower was broken. 2) The sensor of the hotel had problem on the night of New Year's Eve and the alarm went off 5 times at midnight which was disturbing and annoying. Otherwise, it was a nice stay in general.
Stayed 2 nights in Dec 2024

6/10 Okay

Elisabeth, Gloucester

Travelled with family
Liked: Cleanliness, staff & service
Convenient location right by the train station and Chapel Bridge. Very walkable to Old Town. Staff was excellent. However, the room was small and the bathroom very dated. Also, the breakfast buffet was not worth the cost.
Stayed 2 nights in Jan 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tsai-Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Near the train station(within walking distance) The staffs are really friendly to introduce the area. Will recommend to others.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Near the station and very close to the old town. Good breakfast. Nice staff
Stayed 2 nights in Dec 2024

8/10 Good

Eimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plug weren’t the right ones, no usbs.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasurable experience!
Very good experience overall. It’s just lack of few amenities in room e.g a microwave, a drying rack would have been handy
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

10/10 Excellent

Jiaci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 5 min to train station. 3 min to Chapel Bridge and lots of nice restaurants there. Hotel receptionists are really really welcoming, friendly, professional, and truly made out check in to check out the entire experience great!!
Stayed 1 night in Dec 2024

10/10 Excellent

Xie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for lucern
Location is next to the pier, old town, new town and main train station. Perfect for tourist. The receptionists are friendly and extremely helpful. Reached at 11am and my room was already ready for check in. Minibar free with beer, wines and soft drink. It is really one of the best hotel I have ever stayed in.
Stayed 3 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and great location!
The hotel is in walking distance to both the central train station and bus pick up, so incredibly easy. Staff were very helpful with directions and helped to arrange tickets for the tram. The room is simple but clean and had everything we needed. I would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Revathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants!
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been great, but…
Great location and could be a very nice place to stay, but…, hotel fails to indicate on website that they’re doing extensive renovations. That means being awoken at 7:00 am and being unable to stay in room during the day because of the construction noise. My wife was feeling ill and just wanted to stay in room, but not a reality with all the noise. When I asked why website doesn’t indicate the construction activities, I was told you have to call and ask. So, call before you book!
Stayed 3 nights in Dec 2024

6/10 Okay

wang cheng

Stayed 2 nights in Dec 2024

6/10 Okay

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ameron Luzern
the room temperature is hot and when you open the window as they suggested, you can hear the road construction who worked until early morning
Stayed 3 nights in Oct 2024

10/10 Excellent

kang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel Locati
Very ideal location near to the Chapel Bridge and Old Town. Just 150m walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Sung Yong, LAKE OSWEGO

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this nice and cozy hotel. Its location was perfect and has many options for dining. The old downtown area was just across the bridges. Fantastic memories from our staying. Strongly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
centrally located and close to the train station. well worth the stay to enjoy the city. room was clean and quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is under renovation. The first person at the desk was very unhelpful, but when we returned to the front desk, we found some very helpful people that made a difference for us and future stays. The location is really nice as it’s a very short walk from the train station
Stayed 1 night in Oct 2024

10/10 Excellent

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at city center
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. The beds are comfortable and the rooms are clean. Very close to tons of shopping and dining options as well as historic sites. Overall great place to stay.
Stayed 2 nights in Oct 2024