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Comfort Suites Madison West

2.5 star property
Family-friendly stay with indoor pool in Madison

Choose dates to view prices

Photo gallery for Comfort Suites Madison West

Lobby
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • University of Wisconsin Hospital and Clinics
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Madison

Close to airport.You'll find Capital Brewery and National Mustard Museum within 2 miles (3 km) of this hotel. Death's Door Spirits Distillery and Pleasant View Golf Course are also within 2 miles (3 km).

What's nearby

  • West Towne Mall - 4 min drive - 4.2 km
  • Hilldale Shopping Center - 10 min drive - 8.4 km
  • University of Wisconsin-Madison - 12 min drive - 8.9 km
  • University of Wisconsin Hospital and Clinics - 13 min drive - 11.1 km
  • Camp Randall Stadium - 14 min drive - 12.0 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Tanner's Bar & Grill - ‬11 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Comfort Suites Madison West

Family-friendly stay with indoor pool in Madison
Comfort Suites Madison West offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West. Free self parking is available.
  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

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Baymont by Wyndham Madison West/Middleton WI West

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.9 out of 5, Good, 1,000 reviews
The price is CA $88
CA $102 total
includes taxes & fees
May 12 - May 13
Baymont by Wyndham Madison West/Middleton WI West

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 313 reviews
Rating 8 - Good. 72 out of 313 reviews
Rating 6 - Okay. 40 out of 313 reviews
Rating 4 - Poor. 21 out of 313 reviews
Rating 2 - Terrible. 30 out of 313 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGEANNE, CENTRAL CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Familiar place to stay for our annual trip to Madison.
Stayed 2 nights in Apr 2025

6/10 Okay

Karrie

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sadly, on sunday morning at 6 AM after a shower I found out the hair dryer (that I specifically asked about prior to check in) was BROKEN...I have waist length hair and had to be to a meeting by 8...WET HAIR and ALL!!! Front desk just said sorry maint doesn't get her until 8
Stayed 1 night in Feb 2025

10/10 Excellent

Cristian

Stayed 1 night in Jan 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thalia

Business traveller
Liked: Cleanliness, staff & service
This hotel was very quiet and the beds were very comfy. As someone with allergies to scented detergents and cleaners, I did okay here, which is a big plus for me. I liked how they had affordable pizza delivery options and cheap happy hour beverages. (Though I wish there were non alcoholic ones). The shower has great water pressure and temperature. It was also very easy to get to the isthmus from here. I have to admit that there were a few down sides. The hot tub was never hot, just warm, but it was nice and big. I was disconcerted by the digital gaming (gambling?) in the dining area and pool. I didn't end up getting breakfast because of that, which made the experience unpleasant. Breakfast had very few options. However, staff was nice and I enjoyed my stay over all.
Stayed 1 night in Jan 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a nice stay. I have stayed here a few different times over the last year for business. It is comfortable, has a great breakfast and is reasonable in price.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Nice stay friendly staff , clean hallways clean room overall a good stay will stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities
Breakfast was fabulous. The only stain on the experience was check in time. The lady at the front desk was standing outside the front door smoking with two gentlemen. When we went inside they all followed us and the front desk lady and the two gentlemen made us very uncomfortable with the questions they were asking and comments they were making.
Stayed 1 night in Dec 2024

6/10 Okay

Krista

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Nice Hotel- But Staff Unavailable

My husband and I arrived around 10 p.m., after a work party. There was no staff to check us in- no one at the front desk although all lights were on and it appeared someone had been working at the front desk recently. We called the hotel 5 or 6 times to try to get the attention of ANYONE to come check us in. We sat there while the phone continued to ring and no one answered. Finally we tried calling the corporate company. They weren't able to help since we booked through a third party (hotels.com). It had been about 25-30 minutes, we were tired, and we almost left when finally a staff member showed up to check us in. This was not pleasing after being tired and just needing a place to sleep. The staff member did not offer an apology or reason why he was not available. The hotel itself was nice, and the breakfast was good. The bathroom in the room was not very clean, but other than that, the room was nice. Overall, if the staff can be available, this would be a fine place to stay, although we probably won't stay here again due to our experience.
Stayed 1 night in Jan 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Bed sheets dirty with hair, super gross.
Stayed 1 night in Jan 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary, West Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Ariana, Aloha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at this location. Awesome pool, all around nice facility.
Stayed 5 nights in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Quiet.
Stayed 1 night in Jan 2025

2/10 Terrible

Danielle

Stayed 2 nights in Dec 2024

6/10 Okay

LaRonda

Stayed 2 nights in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Bruno

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eli

Stayed 7 nights in Nov 2024

10/10 Excellent

Mariah

Stayed 4 nights in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024