Madrid Centro stay.A stay at this Madrid Centro hotel places you steps from Plaza de Santa Ana and within a 10-minute walk of Puerta del Sol. Plaza Mayor and Prado Museum are also within half a mile (1 km).
What's nearby
Puerta del Sol - 6 min walk - 0.5 km
Plaza Mayor - 8 min walk - 0.7 km
Prado Museum - 10 min walk - 0.9 km
Gran Via - 13 min walk - 1.1 km
El Retiro Park - 4 min drive - 2.8 km
Getting around
Anton Martin Station - 1 min walk
Madrid (XOC-Atocha Train Station) - 14 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
Restaurants
Casa Alberto - 2 min walk
Zuppa - 1 min walk
Burger King - 1 min walk
El Parnasillo del Príncipe - 3 min walk
Vi Cool - 3 min walk
About this property
Axel Hotel Madrid - Adults Only
4-star adults-only hotel near Puerta del Sol
There's a snack bar/deli on site. You can enjoy a drink at the pool bar. You'll find a business center on site.
Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and spa services are also featured at the boutique Axel Hotel Madrid - Adults Only.
This 4-star Madrid hotel is smoke free.
1 building
88 guestrooms or units
6 levels
Built in 2017
Deli
Terrace on the roof
Poolside lounge chairs
Business facilities
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Garden
Elevator
No smoking on site
Bar by the pool
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16.50 per person
A poolside bar
Snack bar/deli
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Flat-screen TV
Bedroom
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 16.5 per person
Nearby parking fee: EUR 25 per day (66 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid
Axel Hotel Madrid - Adults Only Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good location and nice hotel. Most staff friendly and welcoming. Rooms spacious and well decorated. Water pressure bit rubbish despite lovely walk in shower.
It was convenient to walk anywhere you wanted in the main area. There was always a front desk person. We were able to leave our baggage before check in. Our main issues were that it was very loud till quite late in the night (2 am) which is fine as long as you know what to expect. Also someone walked into our LOCKED room while we were asleep and we had to scream for them to leave. We reported it to the front desk and followed up but all we got it the standard apology and that they will be checking the cameras…
Great staff, nice accommodation in a convenient location
David Michael
Stayed 3 nights in Jan 2025
6/10 Okay
Matt
Jan 17, 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice Hotel
To be honest it is a nice hotel. I think it could do with a slight refresh. The scent in the main reception area is quite overpowering. During the day there is quite loud music playing in the hallway which meant getting a nap during the day wasn't the best. I think someone else must've complained as the speakers in my corridor got turned off I think. Seems like an odd choice regardless.
My room and bed was nice though the TV was at an odd angle like it had been knocked and not repaired properly. The shower took a long time to run hot but once it did it was fine. Some way to close the sleeping area off from the wash and toilet area world be nice.
On check out however I was asked if I took anything from the mini bar, which I hadn't. However I appear to have been charged €8 regardless for who knows what. Not much but I'm not happy about it either.
The room was fine for 1 person. It was large but also had open (glass dividers) shower and toilet (rather than being around the corner or a separate room)
Also
Chose this as I was there in the summer and the roof bar area was very convenient. At end nov it was hired out for multiple events which meant we couldn’t use it.
So
Good in summer if you want the pool. Otherwise other hotels would likely be better.
Fine if it’s a good deal
Hotel was in a really convenient location with lots of bars and restaurants nearby. Staff were very friendly and helpful.
kenneth
Stayed 3 nights in Dec 2024
8/10 Good
Llency
Dec 4, 2024
Liked: Cleanliness, staff & service
Overall the hotel is good. The spa/sauna was not open and I the roof top pool has a great view of the city, but also the hotel should consider make it a hot pool for the winter.
This is an amazing hotel and with great service, wonderful rooms and very helpful staff. I highly recommend this hotel at any of their locations. This is my 3rd stay at Axel hotels in Spain...
Loved the unique dark and moody room decor and design. Also loved the rooftop pool and bar. Everything else was pretty standard. The only negative was our room was on the 9th floor on courtyard side and for some reason there were people hanging out in the lobby area after midnight and I could hear them talking loudly in my room 9 floors up which did not allow me to sleep.