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Crowne Plaza Madrid Airport by IHG

4.0 star property
4-star hotel near Riyadh Air Metropolitano

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Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Restaurant
Living area
Bar (on property)
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Riyadh Air Metropolitano
    ‪7 min drive‬
  • IFEMA
    ‪7 min drive‬
  • Plenilunio Shopping Mall
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

San Blas-Canillejas stay.A stay at this San Blas-Canillejas hotel places you within 3 miles (5 km) of Plenilunio Shopping Mall and 6 miles (10 km) of IFEMA. Aquopolis and Calle de Alcalá are also within 6 miles (10 km).

What's nearby

  • Aquopolis - 6 min drive - 3.2 km
  • Riyadh Air Metropolitano - 7 min drive - 7.1 km
  • IFEMA - 7 min drive - 8.5 km
  • Plenilunio Shopping Mall - 8 min drive - 5.7 km
  • Real Madrid City - 12 min drive - 11.7 km

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Las Moreras - ‬19 min walk
  • ‪Cafetería Hotel Auditorium - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Crowne Plaza Madrid Airport by IHG

4-star hotel near Riyadh Air Metropolitano
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 3692 square feet (343 square meters) and includes a conference center. A shuttle from the hotel to the airport (available on request) is available for a fee. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Madrid Airport by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • 3692 sq ft of conference space
  • 343 sq m of conference space
  • Built in 2010
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Madrid Airport by IHG offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

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Exterior

Madrid Marriott Auditorium Hotel & Conference Center

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  • Free airport shuttle
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1013 reviews
Rating 8 - Good. 224 out of 1013 reviews
Rating 6 - Okay. 61 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 25 out of 1013 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estadía fue placentera, una habitación muy confortable, excelente ducha. Creo que es el lugar aprpiado para estar cerca del aeropuerto. El personal muy atento. Y el desayuno muy bueno. Definitivamente Recomendado
Stayed 1 night in Jan 2025

8/10 Good

Caetano Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Fernanda Montserrat

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

CHARLES

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SITARAMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

8/10 Good

Maria B

Stayed 1 night in Dec 2024

8/10 Good

Amanda, brea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 30 minute drive from anywhere you want to go in Madrid. BUT it’s also right by the airport for flights so that’s why we booked as we had an early am flight home. The staff is kind and attentive, available 24/7. The bar is convenient and the room is clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

CESAR

Stayed 2 nights in Dec 2024

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities, the personnel was extremely kind and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel itself is fine, and the restaurant was surprisingly good with super friendly staff. The hotel is no where near the airport and they have very limited shuttles that you will get charged to use. The cab cost 20 euros. The WiFi was almost non existent in my room. The room was clean but dated. Breakfast was an additional fee andThey also charge for the coffee in the lobby which is crazy to me The area around the hotel is basically full of vacant run down buildings, definitely nowhere to go eat or anything nearby
Stayed 1 night in Dec 2024

10/10 Excellent

Camelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport
Excellent accommodations/location for early morning flight. Close to airport and the shuttle was a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable. clean and Convenient to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome-Close to Airport and Transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mansi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good in all aspects - rooms, service, courteous staff etc but it is location is not very commute friendly without a car. There is a bus stop about 5-7 mins walk from the hotel. There are absolutely no grocery stores / convenience stores / eatery around the property. You’d need a taxi / car to explore the area around.
Stayed 1 night in Dec 2024

10/10 Excellent

April, Buhl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown Plaza was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Let

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and breakfast. Very close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this location one day before we had to fly back to the US. We were pleasantly surprised with the appearance of the hotel and the service. I would highly recommend.
Stayed 1 night in Nov 2024