Pullman Zamzam Madina

5.0 star property
Eco-certified hotel near Prophet's Mosque

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Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Junior Suite, 1 Bedroom (Panoramic Haram View)
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Al-Baqi Cemetery
    ‪7 min walk‬
  • Madina Mall
    ‪6 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

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About the area

Madinah

Heart of Madinah.Within a 10-minute walk of this Madinah City Center hotel, you'll find Prophet's Mosque and The Green Dome. New Bilal Market and Al-Baqi Cemetery are also within half a mile (1 km).

What's nearby

  • Prophet's Mosque - 6 min walk - 0.5 km
  • The Green Dome - 6 min walk - 0.6 km
  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Quba Mosque - 4 min drive - 3.9 km
  • Madina Mall - 6 min drive - 5.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 780 out of 1247 reviews
Rating 8 - Good. 226 out of 1247 reviews
Rating 6 - Okay. 114 out of 1247 reviews
Rating 4 - Poor. 49 out of 1247 reviews
Rating 2 - Terrible. 78 out of 1247 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing..
Stayed 4 nights in Jan 2025

8/10 Good

Nazyah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely just the level of dust on the furniture in my room was a bit of an issue as I believe it did affect my skin. So they just need more dusting really but everything else was lovely staff are great They could have a little bit more of a selection for the breakfast as there wasn’t much for my little boy to eat
Stayed 4 nights in Jan 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is excellent and the location is amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Riaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Imran

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel, Perfect Location

>>> beautiful hotel >>> wide variety of breakfast >>> perfect location
Stayed 3 nights in Dec 2024

8/10 Good

Burhan

Travelled with family
Liked: Staff & service, amenities
Close to the Haram which makes it convenient. The carpet is a little on the older side but other than that I am satisfied with my stay here
Stayed 3 nights in Jan 2025

6/10 Okay

mubine

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Saad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Advertised as 2 king bed, but got room with only 1 king bed. Hotel reception did not accommodate or help. Nor did Hotels.com fix their error
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location from the Kaaba complex, loved the decor and cleanliness of the hotel and the room. I will highly recommend to anyone that are going to Makkah for pligrimmage.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tayyaba

Stayed 1 night in Jan 2025

10/10 Excellent

Syed

Stayed 7 nights in Jan 2025

10/10 Excellent

mosadaq j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

mosadaq j

Stayed 3 nights in Jan 2025

10/10 Excellent

Fuad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Madinah Stay

Amazing stay with my wife, 3 kids and my mother. My youngest is 11 months and the crib was extremely helpful. The hotel staff were amazing and very helpful from the check-in to the check-out. Will definitely stay here again when I return to Madinah InshaAllaah.
Stayed 3 nights in Jan 2025

8/10 Good

Sohail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient and close to masjid nabwi, but bit over priced
Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had panoramic view room and words can’t explain the visual you been watching all day long while in room looking at ROZA RASOOL(PBUH)
Stayed 6 nights in Jan 2025

10/10 Excellent

Suman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Over all a great stay. Wanted to extend my stay as my mother fell ill, but was not able to as their occupancy was full. Breakfast buffet is excellent and hotel room amenities are good as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes walk to Masjid Nabvi
Stayed 1 night in Jan 2025

8/10 Good

Nayyer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and helpful. Check in was good. But I had to pay for 1 bed extra which was too much despite me booking for 4.
Stayed 7 nights in Dec 2024

8/10 Good

Kauser

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Masjid Nawabi for men, it little farther for women. Food was average, more taste and variety would be recommended. Overall stay was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel & breakfast!

Hotel was amazing, facilities, views staff and most of all the breakfast! No complaints whatsoever of the hotel, truly was great. Please bear in mind this hotel is closer to the southern courtyard of Masjid Nabawi, so if you don’t leave earliy enough for Salahs you will be praying in front of imam/ getting to the ladies prayer section is a 10-15min walk depending on which doors you go to
Stayed 1 night in Jan 2025

10/10 Excellent

Syed, Elgin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

10/10 Excellent

Moshtaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable room
Stayed 2 nights in Jan 2025