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Hotel Ambassador Merida

3.0 star property
3-star hotel near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Ambassador Merida

Hallway
Aerial view
Reception
Standard Double Room, 2 Double Beds
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪8 min walk‬
  • US Visa Applicant Service Center
    ‪10 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Mérida

Mérida Centro stay.At this Mérida Centro hotel, you'll be within a 5-minute walk of Santiago Park and Casa Frederick Catherwood. Universidad Autónoma de Yucatán and Merida English Library are also within half a mile (1 km).

What's nearby

  • Plaza Grande - 8 min walk - 0.7 km
  • Mérida Cathedral - 8 min walk - 0.7 km
  • US Visa Applicant Service Center - 10 min walk - 0.9 km
  • U.S. Consulate Merida - 4 min drive - 2.9 km
  • Yucatan International Convention Center - 5 min drive - 3.3 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 7 min drive

Restaurants

  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Manifesto - ‬1 min walk
  • ‪Wookiee Monchis - ‬2 min walk
  • ‪Little India Mid - ‬4 min walk
  • ‪Pizza Messina's - ‬6 min walk

About this property

Hotel Ambassador Merida

3-star hotel near Paseo de Montejo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Ambassador Merida. Limited free parking is available on a first-come, first-served basis.

This 3-star Mérida hotel is smoke free.

  • 97 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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  • Parking included
  • Free WiFi
  • Restaurant
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CA $61 total
includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Annette

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great location
Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

2/10 Terrible

Luis, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Stayed 1 night in Jul 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si pudieran nuevas TVs y pintaran las habitaciones estaría muy bien. De resto me gustó la arquitectura del hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Le Roux

Liked: Staff & service
The staff is excellent, the room was clean, however fruit flies were coming in via the sink overflow in the bathroom
Stayed 7 nights in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in May 2024

2/10 Terrible

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No me gustó las camas muy incómodas
Stayed 1 night in Mar 2024

6/10 Okay

Doris Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very unhelpful
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Old but ok clean and great value for price
Stayed 5 nights in Jan 2024

2/10 Terrible

C

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the lobby and rooms were filthy. There were pubic hairs on the wall in the shower and my son and I were covered in bug bites. Worst part is that I paid for 3 nights, but only stayed for 1 night and the hotel refused to refund my money. I’m now in a dispute with my credit card company to get my money back. HORRIBLE experience. Stay far away from this place.
Stayed 3 nights in Jan 2024

6/10 Okay

Julio

Liked: Staff & service
Old furniture and beds
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

joseph mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merida #1
I like the city my wife likes puerto progresso for the beach so we have both beach and city .been come here since 2014 off and on and always come back to hotel Ambassador for its the best hotel in town. J&M
Stayed 5 nights in Jan 2024

8/10 Good

Yoshio

Stayed 2 nights in Dec 2023

8/10 Good

Yoshio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional. Nice sized room and very comfortable for an older property. Have stayed here many times.
Stayed 1 night in Dec 2023

2/10 Terrible

Cesar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old…the restrooms were full of mold. They didn’t have a safe in the room or a hair dryer. We also found bed bugs on one of our beds. And when we switched hotels, they refused to give us a refund despite the disgusting room. I don’t recommend staying at this hotel.
Stayed 4 nights in Nov 2023

2/10 Terrible

Otilia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not look like the pictures and we didn’t get a refund when we arrived also the room looked like it was just used
Stayed 4 nights in Nov 2023

8/10 Good

Graciela

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Arturo de Jesus

Stayed 1 night in Oct 2023

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Sep 2023