See all properties

Crowne Plaza Nairobi Airport by IHG

5.0 star property
5-star luxury hotel in Embakasi

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Lobby
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    ‪7 min drive‬
  • Kenyatta International Convention Centre
    ‪19 min drive‬
  • Nairobi National Park
    ‪21 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
1 bedroom, premium bedding, pillowtop beds, in-room safe

ibis Styles Nairobi Westlands

Muthangari
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 653 reviews
The price is CA $89
CA $109 total
includes taxes & fees
Apr 19 - Apr 20
ibis Styles Nairobi Westlands

About the area

Nairobi

Embakasi stay.A stay at this Embakasi hotel places you within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are within 16 miles (25 km).

What's nearby

  • Gateway Mall - 7 min drive - 5.5 km
  • Kenyatta International Convention Centre - 19 min drive - 18.0 km
  • Sarit Centre - 20 min drive - 20.7 km
  • The Aga Khan University Hospital - 21 min drive - 21.2 km
  • Nairobi National Park - 21 min drive - 11.7 km

Getting around

  • Syokimau Station - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬14 min drive
  • ‪Amaica: The Restaurant - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

5-star luxury hotel in Embakasi
Crowne Plaza Nairobi Airport by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

  • 144 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English, Hindi, Swahili

Similar properties

Exterior

Argyle Grand Hotel Nairobi Airport

  • Pool
  • Free airport shuttle
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 328 reviews
The price is CA $159
CA $189 total
includes taxes & fees
Apr 20 - Apr 21
Argyle Grand Hotel Nairobi Airport

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 956 reviews
Rating 8 - Good. 168 out of 956 reviews
Rating 6 - Okay. 28 out of 956 reviews
Rating 4 - Poor. 17 out of 956 reviews
Rating 2 - Terrible. 19 out of 956 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.It was totally worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Friendly staff at check-in room very clean and tidy. Very comfy bed and fluffy pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Shafik Ahamed

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Spacious Rooms - Delightful Staff

I absolutely enjoyed my stay here at the Crowne Plaza. The location was great as it was right there on the Airport Grounds. Getting around in the city is easy. The staff was delightful and super responsive to our requests. My only issue was while dining at the restaurant near the pool. I ordered some food and the wings were undercooked so much that I could see and taste the flour/ batter. The meat was also pink. I reported it immediately and the chef did come to apologize and offer an alternative. That was a nice touch seeing it as they took accountability for it. In light of that, the location the rooms, and friendly staff are enough for me to stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and service exceptional.
Stayed 1 night in Jan 2025

10/10 Excellent

Jossi

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient
Stayed 1 night in Jan 2025

8/10 Good

Raju

Good
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel with friendly staff.

We always stay at the Crown Plaza when we transit through Nairobi. Its a very comfortable hotel and the staff are very friendly. Our room was absolutely fine but not quite as good as previous rooms (think we have luckily been upgraded to a suite on previous occasions though). Pool bar was very busy so service (which was excellent) was quite slow. The shuttle from the airport is always reliable and free.
Stayed 1 night in Jan 2025

10/10 Excellent

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, great staff and service, convenient shuttle service
Stayed 1 night in Jan 2025

10/10 Excellent

Piush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Andrews Terku

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alison, Cambridge

Liked: Staff & service
Super helpful with free airport pickup and drop off.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay due to flight timings & very happy with our stay. Our onward flight was delayed 6 hrs & the hotel graciously extended our checkout which helped considerably. Pool area was pleasant even if the pool temperature was freezing!
Stayed 1 night in Dec 2024

10/10 Excellent

Hoai Son Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, amenities
Everything from the reception to the rooms was magnificent the staff were so professional ,the spa and the swimming pool were so refreshing and the view is amazing
Stayed 1 night in Dec 2024

8/10 Good

Hemina

Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Llyr

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free and efficient

I arrived late in the night at the hectic airport in Nairobi and immediately saw the sign for the hotel shuttle. After a quick drive I arrived and was checked in immediately. This allowed me to have a great night sleep before my next flight the following day.
Stayed 1 night in Nov 2024