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Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property
5-star luxury hotel in Embakasi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Nairobi Airport, an IHG Hotel

Outdoor pool, sun loungers
Exterior
2 bars/lounges, lobby lounge, rooftop bar
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    7 min drive
  • The Imaara Shopping Mall
    10 min drive
  • Southfield Mall
    12 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    10 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Nairobi

Embakasi stay.A stay at this Embakasi hotel places you within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of Kenyatta International Convention Centre. Nairobi National Museum and The Aga Khan University Hospital are within 16 miles (25 km).

What's nearby

  • Gateway Mall - 7 min drive - 5.5 km
  • Kenyatta International Convention Centre - 18 min drive - 16.9 km
  • Sarit Centre - 20 min drive - 20.7 km
  • The Aga Khan University Hospital - 20 min drive - 20.7 km
  • Nairobi National Park - 21 min drive - 11.7 km

Getting around

  • Syokimau Station - 16 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬12 min drive
  • ‪Amaica: The Restaurant - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

5-star luxury hotel in Embakasi
Crowne Plaza Nairobi Airport, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

  • 144 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Nairobi Airport, an IHG Hotel offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English, Hindi, Swahili

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 28
  • Grab bar near toilet
  • Toilet grab bar height (inches): 28
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Crowne Plaza Nairobi Airport, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 642 out of 854 reviews" "
Rating 8 - Good. 157 out of 854 reviews" "
Rating 6 - Okay. 22 out of 854 reviews" "
Rating 4 - Poor. 15 out of 854 reviews" "
Rating 2 - Terrible. 18 out of 854 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gita

Stayed 1 night in Aug 2024

10/10 Excellent

patwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza in Kenya was amazing. It was super clean, awesome customer service, food was great, I felt safe and my stay was overall super great
Stayed 1 night in Apr 2024

10/10 Excellent

KEITH

Excellent location- minutes from the airport with shuttles. Well trained staff in all functions.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel through Nairobi several times a year and Crowne Plaza is a must stop for me to regroup for long travel. Cleanliness, amazing staff, great food.
Stayed 1 night in Aug 2024

10/10 Excellent

Dallas, Naples

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed here. The facility is wonderful and I will be staying here again. It is extremely easy to get to when arriving by air in the evening. I gave a lower grade for area around the property as I do not think it would be as convenient as other properties If I were staying in Nairobi for more than a night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hongxing

Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an 11 hr layover at airport and the shuttle picked us up and returned us to the airport the following 5:00 am. All went perfectly smooth!
Stayed 1 night in Jul 2024

8/10 Good

Alton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pickup at airport was excellent - on time by very courteous employees. Our only disappointment was that our shower in the evening and morning did not get hot, only lukewarm.
Stayed 1 night in Jul 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and accommodating!
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie, Ft Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the greatest asset! Everyone was wonderful. Pool was under construction (wish there was a note about this on reservation), but staff accommodated me and took great care of me on the terrace. Thank you for an oasis when my flight was cancelled.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Two comfortable, relaxing days.
The hotel is immaculate. Service was perfect. The food was very good. I loved that the hotel had free laundry services since we had been on Safari for nine days. The people at the hotel and all over Kenya were kind and friendly and honest. I hope to return someday.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lakhvinder

Stayed 1 night in Jul 2024

10/10 Excellent

Wanjiru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent hotel close to airport wonderful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a quality hotel. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy airport hotel
Nice convenient hotel for overnight stay at airport. Good comfy rooms and nice Casual bar on rooftop for drinks and dinner Shuttle is by request on pickup (look out for sign) and then only hourly to drop off. Could be a bit more frequent for a hotel only a few mins from terminal. Overall was a good answer for us
Stayed 1 night in Jun 2024

10/10 Excellent

Stanley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility very close to the airport. Neighborhood seemed unsafe.
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome at the airport and quickly to the hotel. Quick check-in and to the room
Stayed 1 night in Jun 2024

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not attached to the airport but has a shuttle every hour. It is clean and has a bar, a cafe, and a restaurant. The rooms were nice but if you wanted more towels, you had to turn in your used ones. They only allotted two towels per room which I thought was strange. The service was lovely and the cafe food was delicious.
Stayed 1 night in Jun 2024