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Toya Onsen Hotel Hanabi

3.0 star property
3-star spa hotel near Toyako Onsen

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Photo gallery for Toya Onsen Hotel Hanabi

In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
View from property
Front of property
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
6 Toyakoonsen, Toyako, Hokkaido, 049-5721
  • Toyako Onsen
    ‪1 min walk‬
  • Lake Toya
    ‪11 min walk‬
  • Toyako Hot Spring
    ‪15 min walk‬

Room options

View all photos for [Mountain View] Twin Room 26sqm, with 2 Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

[Mountain View] Twin Room 26sqm, with 2 Beds, Non Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Mountain View - Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Mountain View - Non Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese-Style Quadruple Room, Lake View - Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Japanese-Style Quadruple Room, Lake View - Non Smoking

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room, Mountain View - Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Mountain View - Non Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Lake View/Floor 6 or 7] Japanese Style Room, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

[Lake View/Floor 6 or 7] Japanese Style Room, Non Smoking

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for [Mountain View] Single Room 14sqm, with 1 Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

[Mountain View] Single Room 14sqm, with 1 Bed, Non Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Quadruple Room, 2 Beds, Non Smoking, Lakeside

In-room safe, desk, laptop workspace, blackout drapes

Economy Quadruple Room, 2 Beds, Non Smoking, Lakeside

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Quadruple Room, Higher Floor, Lake View - Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Japanese-Style Quadruple Room, Higher Floor, Lake View - Non Smoking

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

About the area

Toyako

Close to the boardwalk/promenade.Within a 15-minute walk of the hotel, you'll find Toyako Onsen and Lake Toya. Toyako Hot Spring and Usuzanfunka Memorial Park are also within 2 miles (3 km).

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 km
  • Lake Toya - 11 min walk - 1.0 km
  • Toyako Hot Spring - 15 min walk - 1.3 km
  • Usuzanfunka Memorial Park - 19 min walk - 1.7 km
  • Toyako Forest Museum - 8 min drive - 8.3 km

Getting around

  • Toya Station - 11 min drive
  • New Chitose Intl. Airport (CTS) - 88 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬14 min walk
  • ‪Mogmog - ‬8 min walk
  • ‪風の音 - ‬5 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬4 min walk
  • ‪デメキン食堂 - ‬7 min walk

About this property

Toya Onsen Hotel Hanabi

3-star spa hotel near Toyako Onsen
There's a restaurant on site. WiFi is free in public spaces. As a guest of Toya Onsen Hotel Hanabi, you'll find a full-service spa and hot springs. Spa services, a terrace, and a vending machine are also featured at Toya Onsen Hotel Hanabi. Free self parking is available.
  • 76 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • Dining venue
Toya Onsen Hotel Hanabi offers 76 accommodations with safes and slippers. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 大浴場. The spa is open daily.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,155 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Additional fees may apply to children for items such as bedding and meals.
This property's dinner hours are from 6-8:30 PM with last entrance at 8 PM. Dinner is not available to guests arriving after this time, including those booked in meal-included rate plans.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately JPY 1650 for adults and JPY 1155 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Toya-onsen Hotel Hanabi Toyako
Toya-onsen Hanabi Toyako
Toya-onsen Hanabi
Toya Onsen Hotel Hanabi Hotel
Toya Onsen Hotel Hanabi Toyako
Toya Onsen Hotel Hanabi Hotel Toyako

Toya Onsen Hotel Hanabi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 208 reviews
Rating 8 - Good. 84 out of 208 reviews
Rating 6 - Okay. 34 out of 208 reviews
Rating 4 - Poor. 17 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kamsing

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location and the view are good. However the quality of food is very bad, I am at Japan but most of the food are bad quality Chinese style. The fence of balcony is rusted. I can see spider webs. I appreciate good air conditioning however you can see the pipe. The raised up floor is uneven and making noise. The bathroom is too small for such a good size room. The floor inside the Onsen room has lots of discoloration.
Stayed 1 night in Aug 2024

10/10 Excellent

Ee Beng

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Lovely view of Lake Toya but there is no Roger chair for old folks who unable to sit on floor with tatami setting
Stayed 3 nights in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake front area. While the building is older and feels like a renovated school turned into a resort, the room was super clean, staff were friendly, I opted in for the dinner buffet and it was excellent, and the location was outstanding. A bit noisy because of vehicle traffic outside because of the location of the building. But great for walking the lake front and seeing the fireworks at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny, Cerritos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were glad to have chosen Toya Onsen Hotel Hanabi for our stay at Lake Toya. The lake view and the daily fireworks on the lake were great experience for us. We could stroll along the lake feeling safe no matter what time we chose to do. We were lucky to have a pleasant weather even though it drizzled a little, but with an umbrella, problems are solved!
Stayed 1 night in May 2024

6/10 Okay

vee how

Travelled with partner
Quiet hotel which is far from toya station. Need to take bus from toya station to toyako onsen bus terminal and another bus to hotel. Room is big (quadruple room) and faces lake toya. Upon check out, receptionist recommended walking to toyako onsen bus terminal but due to heavy snow we were stranded halfway and has to take a taxi to toya station about 10 minutes away for 26000 yen. Lake toya is beautiful but unfortunately we booked the wrong hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Miki

Travelled with family
Liked: Staff & service
3D2N stay in Toya Onsen
The hotel location is a bit far away from JR Station, it will be great to have a hotel shuttle service collaborate with nearby hotel. Especially useful during winter. The food was pretty average, I would recommend to stay in Toya unless you must use the Onsen.
Stayed 2 nights in Dec 2023

6/10 Okay

Yick Cheong

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
1) Door appears to be not safe. 2) No hand washing basin in toilet room. 3) No covering for the pipeline of the air conditioner.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic lake-onsen full meal deal stay
Nice hotel along the scenic lake Toya. We had a spacious japanese style room with balcony and indoor sitting area, 2 comfy futons, small entrance area, and full bathroom. Buffet dinner and breakfast was included and had an excellent selection of items. The onsen is true hot spring water that was satisfyingly hot. although the main onsen room and the alternating use outdoor pool need a good cleaning. Hotel was older but reasonably maintained and it's a good value.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very spacious with traditional japanese style hotel best hotel i ever stayed in japan hotel onsen (indoor ) was very good
Stayed 1 night in Feb 2020

8/10 Good

Su Fern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except that as it is winter, the cold air comes through the window. The window cannot be tightly shut.
Stayed 1 night in Dec 2019

10/10 Excellent

Douglass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hokaido Nature at its Best
A modern Japanese hotel based onsen located next to Toyako lake. It is a marvelous natural area. The hotel had great views, and many local areas to walk.
Stayed 3 nights in Oct 2019

8/10 Good

Evangeline Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view completes the experience
Our room was facing the lake and the islands were framed by our window. Great view anytime of the day. Good vantage point also for the fireworks display.
Stayed 1 night in Sep 2019

10/10 Excellent

boydap

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the nice hotel. nice buffet breakfast and dinner.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Yiu

Liked: Cleanliness
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Japanese stle room on the lake side of the hotel. We ate both dinner and breakfast in the hotel restaurant, both excellent meals. We watched the evening fireworks from our room and used the onsen teice. Very nice, re realaxing one night stay.
Stayed 1 night in Aug 2019

2/10 Terrible

HZ

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service attitude, lousy food, hot spring not clean
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Chew, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake side hotel with good view for sunrise and fire work display during our stayz large and very cosy room good for family of 3 with grown up kid. Good breakfast and dinner included. 3 bicycles available free for an hour. Unfortunately outdoor onsen alternates daily between gender. Bus stop is only 2 minute walk and 26 minutes bus ride to JR Toya train station. Suggest to stay two nights to fully enjoy Toya Lake vicinity and onsen facilities.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
With the price they charged, I can get a very good hotel in Sapporo or Hakodate. But, their facility is very poor. Firstly, I went to the hotel during January, the cold wind can blow into the room. If my body laid on the bed, I can feel the cold wind blowing onto my head. As the the window is just at the above of the window. Secondly, this hotel includes breakfast and dinner. The breakfast and dinner were not traditional Japanese food. Worse thing was that 4 of us were having diarrhea after had their breakfast. Thirdly, there was a lot of tour and the dinner and breakfast were together with the tour. Worse thing is they restricted the breakfast time and hurry us the dinner time. We were asked to go for dinner before 8.30am. After 8.31am, they would not allow us to go in to take breakfast anymore. The hotel staff hurry us to go to dinner as she said the tour is coming back and the place will be full. Lastly, with the price, I would not go back to this hotel again. This is really a bad experience and not a relaxing trip.
Stayed 1 night in Jan 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Stayed 1 night in Dec 2018

4/10 Poor

Michael

Disliked: Property conditions & facilities
Rude service staff and no standard
Booking for 2 bedrooms but was given only 1. Slow in service and staffs are rude, don’t listen well and unable to speak English. They even suggested to us to cancel our room. What type of service is this? Old hotel and spotted a cockroach on the last night.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Woman Staff is needed to improve her service mind.
Stayed 2 nights in Oct 2018

6/10 Okay

Jianxiu

Liked: Cleanliness
Won’t go back again.
Check in time is too late, 4pm . At least you join hotel guest club. We were there 3:30pm, we have to wait 1/2 hour to check in , even the room is available!
Stayed 1 night in Sep 2018