4/10 Poor
Raj
Feb 17, 2025
Disliked: Amenities, property conditions & facilities
The pictures on the reservation page are way much better than the actual rooms. My desk chair was broken and it couldn’t be lifted up. It could only go down.
The sofa arm had part of the arm leather wore off. The light switch near the door entrance didn’t work. There was no soap near the sink. I had to go to bathroom to get soap everytime I had to wash hands. The manager wasn’t available to talk and handle it and a message was left. No one called me the next day to make sure it is handled.
The rating shown on expedia was about 7. It is way too high than it should be. The word “airport” is a misnomer. This property is not at the airport. It is outside the airport and walking around in the night wasn’t safe.
The staff at the Checkout desk was nice. The room given to me originally smelled of bad cigarette smoke (even though the hotel is a non-smoking property) and he was nice enough to change the room.
I wouldn’t come back.
Raj
Stayed 2 nights in Jan 2025