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Starwest Apartments Alderney on Hay

4.0 star property
4-star hotel near Perth Mint

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
In-room dining
Indoor pool
Front of property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪13 min walk‬
  • Elizabeth Quay
    ‪2 min drive‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

  • 45 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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About the area

Perth

East Perth stay.Within a 10-minute walk of this East Perth hotel, you'll find Perth Mint and WACA. Royal Perth Hospital and Elizabeth Quay are also within 2 miles (3 km).

What's nearby

  • Perth Mint - 5 min walk - 0.5 km
  • Royal Perth Hospital - 13 min walk - 1.1 km
  • Elizabeth Quay - 2 min drive - 2.1 km
  • RAC Arena - 4 min drive - 3.1 km
  • Optus Stadium - 4 min drive - 4.0 km

Getting around

  • Perth Claisebrook Station - 15 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Hyatt Cafe - ‬4 min walk
  • ‪Hyatt Regency Club Lounge - ‬4 min walk
  • ‪Formosa Garden - ‬4 min walk
  • ‪Maruzzella Restaurant - ‬4 min walk
  • ‪Plain Street Bar - ‬4 min walk

About this property

Starwest Apartments Alderney on Hay

4-star hotel near Perth Mint
There's a coffee shop/cafe on site. Starwest Apartments Alderney on Hay offers its guests an indoor pool and a fitness center. Starwest Apartments Alderney on Hay also features laundry facilities, dry cleaning/laundry services, and a convenience store. Limited free parking is available on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

  • 62 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • LED TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1007 reviews
Rating 8 - Good. 352 out of 1007 reviews
Rating 6 - Okay. 191 out of 1007 reviews
Rating 4 - Poor. 88 out of 1007 reviews
Rating 2 - Terrible. 84 out of 1007 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, amenities
Whenever we come to Perth, we generally always stay here. The convenience of having a small grocery store just up the road and a lovely pub for dinner about 2 blocks up the road, is fantastic. We cant find another 2 bedroom apartment in Perth for the same price. We arrived late and the out of hours key pick up is nice and easy. Parking is always a hassle though. Although there are 2 car parks available, nearly all the spaces are reserved for residents! We've had to park on the road and run down to put money in the meter a few times.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dwight

Stayed 4 nights in Jan 2025

10/10 Excellent

Ramfel

Stayed 1 night in Feb 2025

8/10 Good

Vanessa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Basic clean and convenient
Stayed 5 nights in Jan 2025

10/10 Excellent

Kerry

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Gwen

Liked: Cleanliness, amenities, property conditions & facilities
Only thing i can say is tv is small and needs updating to smart tv
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service
Great ! Perfect for what we needed
Stayed 18 nights in Jan 2025

6/10 Okay

Andrew

Travelled with family
For the prise it was ok. Everything needs to be updated. It had everything you needed.
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
My partner and I stayed with our two adult children and one 15 year old. For the price paid for the room, it had enough room for us all to fit comfortably without being in each others way. There are stairs from the carpark, although if this is difficult you could go down the car ramp to the front and use elevators. Room was very clean, although fridge did not work, which we did not require, and was reported during our departure. Reception is also only open limited hours, so you are likely to have to receive key from lock box on arrival without face to face to ask any questions. We also received the incorrect pin to gain access to key, but was able to look back on emails with phone to find correct pin (last digits of booking number). All in all, for the price you pay, the room is very good, the area feels safe and has the convenience of shops, restaurants and transport (CAT) close by.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
Ridiculous to check into, you have to stand in a general store with about 2 square meters of area for their customers from the store and the appartments trying to get help. Then finally get up to the room and it stinks. There was a big wad of hair floating in the toilet bowl. Just gross accommodation
Stayed 1 night in Jan 2025

8/10 Good

jude

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue that I have with this property is the very limited reception hours. Reception closes at 12, but check in isn’t until 14.00. Make sure that you check your emails carefully as you will need instructions for late check in even if arriving at 14.00. The front doors will be locked so you will need to navigate your way in via the car park and back door. Appartments are spacious and clean (once you are in!), and red CAT service stops very close by. $250 bond needed which is worth bearing in mind when you book.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor check-in and check-out process. As I arrived after hours I was texted a code. Then hassled the next day by phone to check in. On day of leaving I asked to stay 30 mins past the 10am check out time. Rudely told that would cost $15!!! Never had that in many hundreds of stays. Very unreasonable.
Stayed 2 nights in Jan 2025

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment for the family. We really enjoyed the pool. Great central location, with free parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Whilst not the most modern hotel out there, it was comfortable, affordable and had all the facilities we needed. We stayed five nights and couldn’t fault the place.
Stayed 5 nights in Jan 2025

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is very outdated, parking was really hard even though they claim to give you a parking spot, cleaning in weekly basis and its bare minimum, reception also not available at anytime
Stayed 16 nights in Dec 2024

6/10 Okay

SUBIRAJSING

Stayed 1 night in Dec 2024

8/10 Good

Elana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, affordable, great amenities, friendly & helpful staff The only thing was having issues with wifi connection. I would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to transport to get into the heart of Perth was great. Kids loved the pool facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service
We have stayed here twice in the last month. The water is lovely and hot. The towels clean and fluffy. Pool is clean. It is an older hotel and the cleanliness is comfortable with limited reception hours but it is an affordable option in East Perth. The air cons work well. Parking is good. Our Four wheel drive fitted in no problems. Easy access to CBD, WACA, and Optus with Red Cat bus tops nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024