The Windsor Suites

4.0 star property
4-star hotel near Pennsylvania Convention Center

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, individually decorated
City view
Terrace/patio
Fountain

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Rittenhouse Square
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Club Studio, 1 King Bed (Premium Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room (Premium Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Balcony

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Double Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Studio, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the area

Philadelphia

Center City stay.Within a 15-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Rittenhouse Square. Also, Reading Terminal Market is within half a mile (1 km) and University of Pennsylvania is within 2 miles (3 km).

What's nearby

  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Reading Terminal Market - 10 min walk - 0.9 km
  • Rittenhouse Square - 11 min walk - 0.9 km
  • Liberty Bell Center - 2 min drive - 2.3 km
  • Philadelphia Museum of Art - 2 min drive - 2.3 km

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • ‪Local - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Urban Farmer - ‬3 min walk
  • ‪Tir Na Nog - ‬2 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk

About this property

The Windsor Suites

4-star hotel near Pennsylvania Convention Center
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3544 square feet (329 square meters) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 171 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3544 sq ft of conference space
  • 329 sq m of conference space
  • Built in 1963
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or onsite payments.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

Property Registration Number 216536

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1076 out of 1743 reviews
Rating 8 - Good. 329 out of 1743 reviews
Rating 6 - Okay. 169 out of 1743 reviews
Rating 4 - Poor. 72 out of 1743 reviews
Rating 2 - Terrible. 97 out of 1743 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine, Spotyslvania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff came off a little rude but the morning staff made up for it & the smart tvs get stuck meaning I can hear the audio but there’s no movement on the movies but other than that it was great
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness
Great location in Philadelphia!
Stayed 1 night in Feb 2025

6/10 Okay

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planned this trip for a Christmas present to watch the Eagles play! Booked the skyline club suite and it said we can bring pets and so we did ! Checked in and was told we can’t have a dog on the 24th floor. So we got pushed 12 flights down . I was very disappointed in this as it never stated we can’t bring a pet on the 24th. Anyways the staff was very nice and the room we got was nice but the shower was no fun. To little water pressure and to get the hot water on was a pain ! Was happy there was a peloton in the gym though .
Stayed 2 nights in Dec 2024

10/10 Excellent

Timmy, East Orange

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Philadelphia December Stay
The beds and sofa bed were extremely uncomfortable. The shower did not have good water pressure.
Stayed 3 nights in Dec 2024

2/10 Terrible

Stefan

Stayed 2 nights in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view in a great location
My experience was wonderful. One day I just wanted to sleep in so I denied room services. I'm not sure if they thought I was denying services for my entire stay, but I did have to contact them to clean the room. Also, I was told my deposit would be back in my account after check out but it's been a few days and still no return.
Stayed 3 nights in Dec 2024

8/10 Good

Abigayle

Stayed 2 nights in Nov 2024

4/10 Poor

Joel

Heat didn’t work in the building, no screen or window lock, check despite being scheduled for 4 was delayed 30 min from 5-5:30.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very nice stay. Just be aware parking at the hotel is $55 for valet parking. There are parking lots around the hotel, but can be a little pricey as well, around $40 per night. No convenient place to drop off or check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, staff waa friendly and amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfred

Stayed 1 night in Dec 2024

10/10 Excellent

Donald L Smith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was locared close to the hospital. The staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio

Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Travelled with family
Definitely not excellent
It was ok. Just expected more after reading the other reviews. Not really efficient for me. Definitely not excellent like I was led to believe.
Stayed 2 nights in Dec 2024

8/10 Good

Carol, Sant Ynez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms, friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Khori

Stayed 1 night in Nov 2024

10/10 Excellent

tifany

Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2024