2/10 Terrible
Jon
Travelled with family
18 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be a factual review so that the property cannot say "Lies, Lies, Lies." We arrived around 11:00 p.m. on 3/10/25. It is not a great neighborhood. The office was locked, so I interacted with the front desk person through a pass-through window. She required ID's of every adult in the room. Our room was on the 2nd floor of the north building, facing the pool. The upstairs outdoor walkways had stained and badly torn outdoor carpet everywhere we walked. The outdoor ceilings are sagging. The room was outdated. The gap at the bottom of the entry door was large enough for a rodent to enter, but we did not see any. The room was missing all of its baseboard, except in the bathroom, where the tile floor trim was in poor condition. A gecko appeared once and then disappeared behind the base of the door trim. We did not see any insects. We did smell marijuana in our bathroom at one point, and I do not know from where it entered. Someone else's hair was in the corners of the bathroom floor. The bathtub/shower caulk was old and very discolored. The shower water pressure was excellent. There was graffiti on the bathroom door trim, the bathroom door wall stop, the top of the television, and a wall sconce. A nearby room door was missing its entire door handle/lock - at night, the light was on, door ajar, and the smell of marijuana was coming out. Our smoke detector was out of battery and not working. We let them know. The phone did not work. We won't stay here again, nor recommend it.
