4/10 Poor
Travelled with family
Jan 19, 2025
Simply put, the hotel was overrun the entire weekend with traveling hockey teams and their families. Dozens of 4- through 12-year olds running amuck while their parents allowed them to monopolize the pool, the lobby, and even the elevators. You’d think they owned the hotel. Pizza boxes, food, alcohol bottles (for the parents) were strewn about the lobby. Sleep was disrupted after midnight as shouting from the lobby traveled easily to my suite on the top (fifth) floor, which says something about the volume. I don’t know if the night manager did anything to try and tame this zoo of unruly people, but if so, they didn’t go far enough. Upon checkout, I asked the front desk if traveling sports teams are a normal booking during this time of year (Winter), and she said yes, it’s normal. Wish I’d had known before paying for their “best” (dirty and uninviting) suite for a quiet weekend getaway. Note to custodial staff: You should clean a floor under a fold-out bed before it gets to a level that’s disgusting.) I will not go back.
Stayed 2 nights in Jan 2025