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El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5 star property
4.5-star beachfront hotel near Tres Rios Ecopark

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Photo gallery for El Dorado Maroma, Catamarán, Cenote & More Inclusive

Private beach, white sand, snorkeling, 2 beach bars
Exterior
Private beach, white sand, snorkeling, 2 beach bars
Outdoor banquet area
SWIM UP SUITE | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪1 min walk‬
  • Tres Rios Ecopark
    ‪12 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Maroma hotel places you within 6 miles (10 km) of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. Gran Coyote Golf is within 9 miles (15 km) and Mamitas Beach is within 12 miles (20 km).

What's nearby

  • Maroma Beach - 1 min walk - 0.0 km
  • Tres Rios Ecopark - 12 min drive - 7.4 km
  • El Camaleón Mayakoba Golf Course - 12 min drive - 9.2 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 9.5 km
  • Paradise Beach - 13 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5-star beachfront hotel near Tres Rios Ecopark
El Dorado Maroma, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness center, a garden, and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 149 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 107 reviews
Rating 8 - Good. 13 out of 107 reviews
Rating 6 - Okay. 4 out of 107 reviews
Rating 4 - Poor. 3 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliness and service is top notch. The food is gourmet and very accommodating of dietary restrictions. The interior of the rooms is somewhat dated. The bed mattresses tends to sag in the middle. The quality of the beach is excellent, soft sand and warm water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michele Powell, Oak Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation at El Dorado Maroma. The resort far exceeded our expectations. Lomas Hospitality was there to pick us up at the airport and got us to the resort without any issue. We were fortunate that we were to only ones in our shuttle going to the resort and going back to the airport. The staff were all so wonderful. Carlos at Lima Limon was there every morning to greet us for breakfast. What a special person! Carlos and Karen at Bar "24" knew exactly what we wanted. Rene was always there when we needed a drink on the beach then he was there at the restaurants at night still taking care of everyone. Bladimir and Juan were always attentive at lunch at Papitos. Marlene at Mio was super sweet taking care of us at dinner. I also want to give a big thank you to Fernanda. She was the hostess at Papitos and also at Lima Limon. She remembered our room number after the first day. There were many others that were so special. The food was exceptional. Definitely gourmet and so delicious. We also did a couples massage at Naay Spa. It was a nice experience. Everything as so clean too. Our room was made up daily with fresh towels. Then when we departed and arrived at the airport Lomas Hospitality walked us in the airport and got us checked in and made sure that there wasn't anything else that they could do for us. What a wonderful experience. We will be back for sure. I would highly recommend this property.
Stayed 6 nights in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as a female solo traveler, safety is paramount, and i never felt so safe while on vacation as i did here. the place is amazing. the bathrooms smell delicious. the restaurants offer delicious options and cater to any allergies or preferences you might have. be sure to book the specialty restaurants for suppers. the theme nights they offer once a week are quite the experience ( i only go to do the mexican night but thoroughly enjoyed it). the staff are very attentive- at the beach, in the restaurants, at the pools, everywhere you go. I've never felt so pampered from the time i arrived to the time i left. lots of activities to do each day from dancing lessons, to mini individual spanish lessons on the beach, arts and crafts, cooking lessons, beach and pool volleyball, etc and those are only the ones that i was informed about from roaming staff. the fact that it is only for 18 and over is so refreshing. do the on site excursions *based next door like the catamaran snorkling trip, camel ride, etc) or go off site for the cenote and cave trip for even more fun. if i would have had more days i would have done every offered excursion. the transportation, cleaning staff, bar tenders, pool cleaners, medics, life guards, bell boys, beach attendants, spa staff, restaurant staff, personal concierge, check in staff deserve much credit for making their clients enjoy the vacation even more memorable. everyone was so helpful and friendly. you wont go wrong choosing to book this property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the food delicious, the facilities spotless, and above all, the staff who work there are very friendly. We had the best vacation. Thank you.
Stayed 3 nights in Dec 2024

4/10 Poor

Diana

Food was horrible. Pretending to be gourmet restaurant with cheap Chinese food served as Asian fusion.Christmas dinner was pathetic. Beach is nice but you have to tip for towels. For chairs, for a cup of water . They said is all inclusive but you have to tip for towels in the room.for coffee pods For room breakfast , for dinner , for lunch. No buffet available even they states on Expedia there is buffet.
Stayed 8 nights in Dec 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most gorgeous beach ever.
Excellent beach, food and staff. Room was disappointing. We booked a “Mi Hotelito Beachfront Suite.” It was beach front-ish, and definitely NOT a suite. In fact, the room was small by any standards. I feel a little ripped off by the room, but everything else was perfect.
Stayed 5 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the room was great, the staff were the best, and the marina beside the resort was also filled with things to do during the day. We got to hear live music a few times. Softest sand ever
Stayed 7 nights in Nov 2024

10/10 Excellent

NIKKI

Stayed 4 nights in Oct 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful resort. It's my second time and it won't be my last.
Stayed 6 nights in Nov 2024

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Victoria Alethea Nova

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was pretty great. The staff is friendly and extremely helpful. It’s very easy to get from point A to point B. The food was a win regardless of where you decide to dine. The only downsides to our experience were the wildlife around the park and the slippery floors in the room. The caotis around the property were at first a novel experience. However, they quickly became bothersome; being known to jump onto outdoor dining tables, steal food from dining guests, and occasionally bite patrons as well. Our room, while clean and well maintained, was prone to accumulating condensation on the tile floors. These conditions proved dangerous in one instance with a pretty hard fall that resulted in some aching a bruising. Despite these minor inconveniences, I would be open to staying again. Though the absence of these issues would have made our stay perfect, I would still say the stay was lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! Service and people were wonderful! We were looking for quite and low key and couldn’t have asked for more.
Stayed 3 nights in Nov 2024

8/10 Good

Polina Gennadievna

Stayed 7 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous “low key” stay at this property. Everyone was friendly and helpful! Beautiful grounds. Every meal was delicious! Highly recommend!
Stayed 7 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Oct 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay. Clean room, good food, good drinks, true all-inclusive experience. Almost no nightlife, no snack options (except sit down full meals), no indoor/weather protected drink/bar options, no American TV channels (tough for sports fans or to see news updates). A few instances of waiters not being able to speak English well enough to explain menu options. Also asked to sit through sales pitch become “members”…basically a time share sales pitch. Overall a good experience in spite of the negative mentions above. Nice property!
Stayed 6 nights in Oct 2024

10/10 Excellent

Anne

Very relaxing. Staff was great
Stayed 4 nights in Oct 2024

8/10 Good

anthony, Ballwin

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil escape.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marina

Stayed 7 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EDM was amazing!!! ALL staff were attentive and helpful from the time we arrived to the time we left. I had so much enjoying the amenities. The beach, the swim-up pool bar, and the entertainment at Rick’s. I visited with a group and we enjoyed everything. I upgraded from a private pool suite to a swim-up suite. The bathroom with the toilet room needs some updating, but besides that, everything else looks great. I also would love if they upgraded the food options. Some restaurants were, some were closed, some served different items on different days. I think something consistent at each restaurant with different options would be great. I will definitely visit again and recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Frederick Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have had a better experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back
Stayed 5 nights in Aug 2024