See all properties

Hotel Best Semiramis

5.0 star property
5-star luxury hotel near Plaza del Charco

Choose dates to view prices

Photo gallery for Hotel Best Semiramis

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, free WiFi
View from room
Lobby
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    ‪3 min drive‬
  • Plaza del Charco
    ‪4 min drive‬
  • Loro Park
    ‪5 min drive‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪26 min drive‬

Room options

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

  • 34 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

  • 34 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

  • 34 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

You may also like

Ad
Premium bedding, minibar, in-room safe, desk

The Ritz-Carlton Tenerife, Abama

Guia de Isora
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 661 reviews
The price is CA $369
CA $395 total
includes taxes & fees
May 23 - May 24
The Ritz-Carlton Tenerife, Abama

About the area

Puerto de la Cruz

Seaside stay .Your stay at this Puerto de la Cruz hotel places you within a 10-minute walk of La Paz Lookout and Botanical Gardens. Also, Jardin Aquatico is within half a mile (1 km) and Sitio Litre Garden is within 2 miles (3 km).

What's nearby

  • La Paz Lookout - 5 min walk - 0.5 km
  • Botanical Gardens - 7 min walk - 0.7 km
  • Lago Martianez Swimming Pools - 3 min drive - 1.7 km
  • Plaza del Charco - 4 min drive - 2.1 km
  • Loro Park - 5 min drive - 4.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive

Restaurants

  • ‪Bar el Camino - ‬13 min walk
  • ‪Hotel Teide Mar - ‬4 min walk
  • ‪Zicatela - ‬16 min walk
  • ‪Apricot - ‬3 min walk
  • ‪Vinoteca Con Pasión - ‬18 min walk

About this property

Hotel Best Semiramis

5-star luxury hotel near Plaza del Charco
Some rates at Hotel Best Semiramis are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Best Semiramis offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the luxury Hotel Best Semiramis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 287 guestrooms or units
  • 17 levels
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Outdoor pool, sun loungers

Bahia Principe Sunlight San Felipe

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 273 reviews
Bahia Principe Sunlight San Felipe

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 240 out of 672 reviews
Rating 8 - Good. 269 out of 672 reviews
Rating 6 - Okay. 117 out of 672 reviews
Rating 4 - Poor. 34 out of 672 reviews
Rating 2 - Terrible. 12 out of 672 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Marius-Tiberius

Liked: Cleanliness
Stayed 13 nights in Dec 2024

10/10 Excellent

TAHA HUSSEIN

Travelled with family
Liked: Cleanliness, amenities
It was good
Stayed 8 nights in Dec 2024

4/10 Poor

Marcin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Dec 2024

8/10 Good

Samuel

Good overall.
Stayed 7 nights in Dec 2024

6/10 Okay

Eric, Stanwood

Travelled with family, Travelled with group
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
Stayed 4 nights in Dec 2024

6/10 Okay

Manjit Singh

Travelled with family
Liked: Cleanliness
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, rooms were great with fantastic sea views. Staff were friendly and the food, swimming etc were good. The only feedback I'd provide is the room keys, we had to go to reception daily, to get them unlocked and, no, they weren't near mobile phones.
Stayed 7 nights in Nov 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bernardo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.una de estancia maravillosa.
Stayed 4 nights in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great views.

Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Stayed 7 nights in Nov 2024

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
Stayed 9 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location & friendly and helpful staff
Stayed 7 nights in Oct 2024

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Internet wifi somewhat unpredictable. Not a 5 star, but four stars.
View from balcony.
Stayed 14 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay. Fabulous friendly staff, great location & amenities.
Stayed 5 nights in Jul 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was amazing. Everything they advertised. The restaurant was actually some of the better food we had in the islands. The rooms and location were clean and well maintained. The only reason I gave a 4 and not a 5 was that the AC was not working in our room. Sleeping was difficult due to warmth. Overall, a good but not great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Georgia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, muy atento el personal
Stayed 4 nights in Jun 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.
Stayed 7 nights in Apr 2024

8/10 Good

Pixie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was really nice and the views from the rooms are spectacular. It does feel a bit dated in places and the food at the buffet was often cold - also not very good at catering for vegetarians as there is a lot of careless cross contamination both by guests and staff. Overall for the lower price for a hotel, did not expect amazing as you get what you pay for and we were happy with the stay for a couple of nights
Stayed 2 nights in Apr 2024

8/10 Good

Sarah Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern room, most of staff very nice and helpful , dining room a bit chaotic at breakfast however food good
Stayed 7 nights in Apr 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Wi-Fi inconsistent and not up to modern standards, no English TV Channels.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Great value for money stay with exceptional food quality and variety
Stayed 7 nights in Mar 2024

4/10 Poor

Koreen

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Left after one night

We spent a week on Tenerife traveling every 1-2 nights. This was hands down the worst place we stayed. Our room was extremely hot and there was no available AC or fans. We openings our sliding good as often as we could but both of our next door patios were chain smoking. Our entire room smelled like an ashtray. There is not enough elevators to accommodate the number of guests. My daughter recently had knee surgery and this was a problem along with that the gym is run down with a lot of broken equipment and she couldn’t do her physio. The pool is fine, the water was very cold. The hotel is in need of some maintenance. The views are amazing and the breakfast was delicious. The cx staff was kind. We were meant to stay 2 nights and left first thing in the morning after one night and breakfast. I would NOT recommend this hotel. We stayed at 4 other lovely places through the island. This one was a miss.
Stayed 2 nights in Feb 2024