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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
5-star beachfront resort near Juanillo Beach

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Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Outdoor wedding area
Aerial view
5 bars/lounges, swim-up bar, poolside bar, beach bar
Royalty Villa | Living room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    ‪6 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Villa, 1 King Bed, Balcony, Garden View (Monarch) | Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Villa, 1 King Bed, Balcony, Oceanfront | Property amenity

Villa, 1 King Bed, Balcony, Oceanfront

  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Property amenity

Villa, 1 King Bed, Balcony (Oceanside)

  • 285 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Punta Cana

Beachfront retreat .At this Punta Cana resort, you'll be within half a mile (1 km) of Juanillo Beach and 3 miles (5 km) of Punta Espada Golf Course. Punta Cana Beach and Caleton Beach Club are also within 6 miles (10 km).
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Juanillo Beach - 6 min walk - 0.5 km
  • Punta Espada Golf Course - 8 min drive - 6.1 km
  • Los Establos Cap Cana - 11 min drive - 7.6 km
  • Hoyo Azul - 11 min drive - 7.3 km
  • Scape Park - 11 min drive - 7.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5-star beachfront resort near Juanillo Beach
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial resort also offers a hot tub, a steam room, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana resort.

  • 324 guestrooms or units
  • 6 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 9839 sq ft of conference space
  • 914 sq m of conference space
  • Built in 2007
  • Nightclub
  • Karaoke
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1005 reviews
Rating 8 - Good. 125 out of 1005 reviews
Rating 6 - Okay. 36 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, they were very courteous, helpful and professional. There were many great food options and endless drinks. The rooms were clean and the grounds were well kept. The only complaint was the pool and ocean were just a bit chilly.
Stayed 8 nights in Dec 2024

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful location & design Beach accommodations for beach lovers- not enough space and qty of beech chairs
Stayed 5 nights in Dec 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best properties I have been to. Great food, great staff, great rooms, great gym, great spa, great activities. I will definitely go back. They need a bit of work on the check in but minimal compared to the experience.
Stayed 5 nights in Dec 2024

6/10 Okay

Alexis

Stayed 5 nights in Dec 2024

8/10 Good

Nasim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay for vacation where I was able to spend quality down time to replenish and rejuvenate. The staff were incredibly nice and respectful. I would have liked to see a little more eating out options as I felt that it was limited with a certain number of restaurants as we were told that this was an All Inclusive restaurant. I did enjoy the performances, beach and service overall!
Stayed 5 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and very well kept. The food wasn't spectacular but ok for an all inclusive. The staff was very nice but sometimes hard to communicate with. Our flight returning home was delayed 3 hours but they gave us the option of keeping our room - $40/hour or just hanging out and having access to all the facilities-which is what we did. We went on one excursion - that I arranged myself- and the surrounding areas seemed kind of sketchy.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tanika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to four different resorts in Punta Cana and this is by far the best resort. Great staff. Food top tier. Room cleaning 3 times a day to make sure you don’t need anything. Clean and private beach. Definitely returning in the future
Stayed 6 nights in Dec 2024

10/10 Excellent

Carlos Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was superb!
Stayed 5 nights in Dec 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is wonderful. The service also great. Rooms large. Overall very clean and well-maintained. The only issue was the food, which wasn’t so good.
Stayed 7 nights in Dec 2024

6/10 Okay

McKinley

Travelled with partner
Liked: Amenities
Food was disgusting. The towel system by the pool sucks and makes it impossible to get a chair because people claim too early. Food options were so limited and gave me food poisoning the last day.
Stayed 6 nights in Dec 2024

10/10 Excellent

Abdul Hai, Bayside

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was wonderful. The grounds were beautiful and the staff was extremely pleasant and tranquil. I look forward to returning
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael J

Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly amazing, so much so that I booked another day because I didn’t want to leave. From your arrival to your departure everything’s top-tier. I spent my 55th Birthday here and I must say I will be back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 12 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 8 nights in Nov 2024

10/10 Excellent

Hossanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!!!!!!!! Loved the Spanish elements of the structure and the decor. The staff was friendly and welcoming. The spa is just perfect, will definitely go back here. Massage therapist, Sofia was amazing and Stephanie also did a good job.
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Service was top notch. The dining options were good as were the beverages offered.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandy

Travelled with partner
The best place , was an amazing experience, thank you so much . We are very happy , see you soon .
Stayed 3 nights in Nov 2024

2/10 Terrible

Princess Arianne

Disliked: Cleanliness, staff & service, property conditions & facilities
PLEASE READ: DO NOT PICK THIS ALL-INCLUSIVE HOTEL 1. Check-in process was so confusing. One of the staff told us to sit at the lobby, we sat there for more than 30 mins just waiting and when we decided to approach one of the staff, they told us they forgot about us. 2. Room smelled like sewer. Not cleaned properly. 3. Very LIMITED choices for restaurants. Most of the restaurants are only open for dinner. Only 1 restaurant is open during lunch. A lot of restaurants there are not included with the all inclusive. So much for calling it all inclusive. Reservation process for their restaurant is so inconvenient. You can only do it in person 4. Very poor customer service, no amount of tip can motivate the staff there. Hotel staff act like they are doing you a favor just because they don’t see you paying a bill after the meal. 5. People who are supposed to clean the room don’t “clean” the room. Room is dirty. We tried marking the towels just so we can checked if they are replacing it and voila! They are just folding it. No amount of tips will make them feel like they should do their job properly. 6. No servers around the beach area, you always have to walk to the bar. 7. Glasses are dirty. Drinks are poorly made. No bottled beers. Sometimes i feel like their beer doesn’t even have alcohol in them. 8. Same food at the beach bar/resto. They don’t ever switch it. At one point, they serve me raw fish skewers. 9. Soda’s are at room temp. You need to get ice.
Stayed 4 nights in Nov 2024