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DoubleTree by Hilton Richmond - Midlothian

4.0 star property
4-star hotel in North Chesterfield

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Photo gallery for DoubleTree by Hilton Richmond - Midlothian

Lobby
Indoor pool
Exterior
Reception
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Free WiFi

Explore the area

Map
1021 Koger Center Blvd, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪10 min walk‬
  • Chesterfield Towne Center
    ‪17 min walk‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking (Parlor)

Free toiletries, hair dryer, towels, soap

Room, Non Smoking (Parlor)

  • Sleeps 2
  • 1 Double Sofa Bed

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About the area

Richmond

North Chesterfield stay.With a stay at this North Chesterfield hotel, you'll be within half a mile (1 km) of Johnston-Willis Hospital and 2 miles (3 km) of Chesterfield Towne Center. Also, Mid-Lothian Mines Park is within 3 miles (5 km) and James River is within 6 miles (10 km).

Getting around

  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Food Court - ‬3 min drive
  • ‪Arby's - ‬5 min walk
  • ‪Red Robin - ‬3 min drive

About this property

DoubleTree by Hilton Richmond - Midlothian

4-star hotel in North Chesterfield
DoubleTree by Hilton Richmond - Midlothian offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 25995 square feet (2415 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Richmond - Midlothian. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 25995 sq ft of conference space
  • 2415 sq m of conference space
  • Built in 1986
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Richmond - Midlothian offers 237 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Four Points by Sheraton Richmond

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  • Pet-friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Doubletree Hilton Hotel Richmond-Midlothian
Doubletree Hilton Richmond-Midlothian
Doubletree Richmond-Midlothian
Holiday Inn Koger Hotel Richmond
Doubletree Hilton Richmond-Midlothian Hotel
DoubleTree by Hilton Richmond Midlothian
DoubleTree by Hilton Richmond - Midlothian Hotel
DoubleTree by Hilton Richmond - Midlothian Richmond
DoubleTree by Hilton Richmond - Midlothian Hotel Richmond

DoubleTree by Hilton Richmond - Midlothian Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 967 reviews
Rating 8 - Good. 269 out of 967 reviews
Rating 6 - Okay. 131 out of 967 reviews
Rating 4 - Poor. 73 out of 967 reviews
Rating 2 - Terrible. 61 out of 967 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Property is presently under renovation. Given a very recently renovated room. It is very nice. New, comfortable bed. Everything clean and tidy.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Nov 2024

10/10 Excellent

Ruanlisa

Stayed 4 nights in Aug 2024

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Edris

Stayed 2 nights in Nov 2024

6/10 Okay

James

Travelled with family and small children
First off Doubletree is my hotel of choice. I booked this room for me and my family. Upon arrival. The whole property looked like it was not even open construction going on everywhere. piles of trash, 6 foot tall out the view of my window. The pool was under construction. That was the whole point of choosing this property was so my daughters could swim. Not happy will not stay here again. Feel like I should at least get a partial refund on the stay.
Stayed 1 night in Dec 2024

4/10 Poor

Riley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at this hotel were very kind, but the hotel, elevator, and rooms were not clean. While getting into bed, we watched a cockroach run across the TV stand/dresser. I had stayed here previously a few years ago and did not have this experience. Disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great!
While some of the area was under renovation, it did not affect the quality of our stay. The best part was the unbelievable service we received when checking in. They were super attentive to the needs of my child and tried their best to find some snacks that she could enjoy. The cookies were super delicious and much needed after a long drive. The room was very comfortable and spacious. The area has plenty of options for food. I would definitely recommend this hotel to anyone that is staying in the Richmond area
Stayed 1 night in Dec 2024

8/10 Good

Darlene, Conyers

Travelled with partner
Ned to drop there price when they are remodeling too much dust and Libby was to cold needed heat in the dining room was to cold didn’t really enjoy my breakfast
Stayed 4 nights in Nov 2024

8/10 Good

fred

Liked: Staff & service, property conditions & facilities
Was a little unsafe for walking
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was wonderful. The hotel lobby is under a renovation and the staff was doing all it could to make everyone's stay as comfortable as could be. I look forward to seeing the finished product.
Stayed 3 nights in Nov 2024

8/10 Good

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was aware the hotel was being renovated from my previous stay in October. I was surprised by the bar and lobby renovations as well as the one elevator. Otherwise, our stay was great. Had the hotel been more crowded this may have been an issue. I plan to stay at the hotel and would recommend to friends.
Stayed 2 nights in Nov 2024

8/10 Good

charles

The hotel is under renovation, and almost all public space was in some form of repair/disrepair.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expected More from this hotel brand, but Ok Overal
DoubleTree hotels have a great reputation. The location we stayed in looked like it was once a great hotel. However, even though it was undergoing a renovation on certain areas, the renovated rooms (which we stayed in) were done so in a fairly shoddy manner. When you’re staying in a 3-star hotel or above, you expect to see more attention to detail. This hotel seemed like it was struggling to meet that expectation. The friendly hotel staff moved us out of our first room because it was dirty, and the whole floor (6th) smelled like pet urine or something similar. Our new room was on the 7th floor, and the atmosphere was much better. The lighting was brighter, the smell was very clean, and we could tell it had recently been renovated. As mentioned before, our room was clean overall, but it seemed like many parts of our room (mainly bathroom) needed to be redone. Also, our room door was crooked, so it didn’t shut easily, and there was a gap in the top of the door frame because of it. Still worked, but just an observation. Overall, our stay was good, as we had a comfortable and clean bed to sleep on, and the staff were very friendly and helpful. We just expected much more from a higher end hotel, especially for the price we paid. Thank you for allowing me to voice my feedback!
Stayed 1 night in Nov 2024

8/10 Good

Steven S.

Liked: Cleanliness, staff & service
Staff
Stayed 3 nights in Nov 2024

8/10 Good

Lauren

Stayed 4 nights in Oct 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Scott

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated rooms with broken fixtures, torn window coverings.
Stayed 1 night in Nov 2024

8/10 Good

leslieanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall a good stay. Very nice front desk staff! The lobby construction was a little chaotic when we were trying to leave as the workers had blocked the door with a big piece of machinery & that would be my only complaint
Stayed 1 night in Nov 2024

6/10 Okay

Rocky

Liked: Cleanliness, staff & service, room comfort
The construction is slowing down the use of the elevator…there’s only one in operating 😬
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was a nightmare with no access to any amenities hotel was under construction walls were stripped workers using heavy machinery my kids was scared and I want a refund and was denied
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ok but under construction
It was ok, but hotel was under construction for renovations so the lobby was a mess, services limited & not at all worth as much as what we charged for!
Stayed 2 nights in Nov 2024

4/10 Poor

Stacey

Stayed 2 nights in Nov 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
I was put in 619 Tuesday night after traveling 2400 miles here. This room was booked and paid in full on September 24 and Thomas checked me in and said Tuesday evening at 9:30ishpm and stated “there were no renovated rooms available because of your late arrival”. When I got to room 619 the carpets were gross, there were hairs throughout the bathroom floor, and makeup smeared on the walls. I was exhausted from my travel and needed to sleep for work the next day. Wednesday evening, I went to the front desk to get a new room, the woman at the right side register was extremely confused and said “they may have moved your stuff into room 721” I said I never authorized that and if anyone touched my items, I would be extremely upset. You do not make statements like that to your customers. I got into 721 and the room was better, carpet looks clean. However I went to take a bath and I’ve attached photos of what looks to be black mold. This is unacceptable to allow your guests to stay in these conditions. So disgusting.
Stayed 3 nights in Nov 2024