Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,2 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bellísimo mare
Publié le 9 mars 2020 sur HotelsÈ andata abbastanza bene ....il rapporto qualità prezzo mi è parso giusto .
par un voyageur
Publié le 9 mars 2020 sur Expedia
par un voyageur
Publié le 18 janv. 2020 sur Hotels
All inclusive but excluding Mohito.
If no tip, no smile.
par un voyageur
Publié le 12 oct. 2019 sur Expedia
I really won't recommend this location ton spent time with your family and enjoy your vacations.
Commentaires de Gestion de l’hôtel
15 oct. 2019 par Yurina , Sales Manager, Gestion de l’hôtel
Good morning. We are very sorry to hear you had a bad experience in our hotel. We would have loved to know of it while you were in the hotel.
Sincerely
Yurina , Sales Manager
par un voyageur
Publié le 28 juill. 2019 sur Hotels
Whether was good and hotel clean. The only negative was booking through hotels.com. When we arrived the hotel never recieved our booking and it wasnt easy trying to communicate to hotels.com and we ended up having to leave a day earlier because the hotel was booked and hotels.com wont refund the one day.
par un voyageur
Publié le 28 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2018 par Yurina, Gestion de l’hôtel
Dear Guest, Thank you for rating us. Regards
par un voyageur
Publié le 30 avr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2018 par Yurina Otero, Sales Manager, Gestion de l’hôtel
Hello, we thank you for visiting our hotel and rating us. We would love to have you back in our hotel.
par un voyageur
Do not stay here. Rude front desk
Publié le 22 mars 2018 sur HotelsRude people in the front desk area. The Cubans are treated differently that foreigners. They are rude to their nationals. Wouldn’t stay there again.
Commentaires de Gestion de l’hôtel
24 mars 2018 par Yurina Otero, Gestion de l’hôtel
Dear guest, first we would like to apologize for the inconveniences during your stay in our hotel. We always liek to know before a customer leaves the hotel because this enable us to find a solution while on the resort. In our hotel there are only customers, we make no distinction between nationalities that is why many Cuban citizens as well as foreigners prefer us for their holidays. It would be our pleasure to have you back in our hotel and we are confident your opinion will change since we do appreciate this kind of commentaries for our improvement, though it make us sad at the same time. Yurina Otero, Sales Manager
