Hotel Plaza San Francisco

4.0 star property
Hotel with a full-service spa, a short walk to Plaza de Armas
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Aerial view
Standard Twin Room
Indoor pool
Junior Suite, 1 King Bed | View from room
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪8 min walk‬
  • Plaza de Armas
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

Junior Suite, 1 King Bed

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

Downtown Santiago stay.Within a 15-minute walk of this Downtown Santiago hotel, you'll find Santa Lucia Hill and Palacio de la Moneda. Barrio París-Londres and San Francisco Church are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 7 min walk - 0.7 km
  • Palacio de la Moneda - 8 min walk - 0.7 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Santiago Town Square - 11 min walk - 0.9 km
  • Medical Center Hospital Worker - 4 min drive - 2.6 km

Getting around

  • University of Chile Station - 4 min walk
  • Parque Almagro Station - 14 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Red Bar - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Paris Londres - ‬2 min walk
  • ‪Sushi Kay - ‬3 min walk
  • ‪Hotel Libertador - ‬4 min walk

About this property

Hotel Plaza San Francisco

Boutique hotel near Costanera Center
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santiago hotel.

  • 146 guestrooms or units
  • 18 levels
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Plaza San Francisco offers 146 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 885 reviews
Rating 8 - Good. 236 out of 885 reviews
Rating 6 - Okay. 50 out of 885 reviews
Rating 4 - Poor. 13 out of 885 reviews
Rating 2 - Terrible. 17 out of 885 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

REKHA, Northampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, walkable to major tourist sites. Excellent breakfast and hotel arranged for taxi transfer to the airport. There was also a shower and changing room available at the lower level for use prior to departure and they stored our luggage after checking out. Be careful as usual for walking outside the hotel premises.
Stayed 2 nights in Dec 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception was so helpful. They arranged our transfer from San Antonio to Santiago & then to the airport. First rate service.
Stayed 5 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, we loved this place. It was authentic and the staff were very helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to everything and the restaurant is superb.
Stayed 4 nights in Nov 2024

6/10 Okay

Eric

Tried to cancel within 24 hr of booking but they did not allow
Stayed 1 night in Nov 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good value , a bit Old building
Great location near by old city of Santiago, excellent service, food is great and breakfast amazing! The hotel is aging and the 8th floor smell humid and old, also the rooms are old, water pipes and drains dirty and smelly. Overall GOOD STAY
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great transit stop while in Santiago, walking along the busy streets was great and get to experience the local flavor. Hotel has nice gym and spa that helped with post hiking in to the Torres Del Paine. Food at the bar lounge was great. Complimentary breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property. The staff went above and beyond to assist me with trying to retrieve my mobile phone I had left in an Uber vehicle.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Young, Bowie

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A relaxing stay in a relaxing hotel
Transferred here after the Mercure down the road did not have the rooms we reserved. This hotel is lovely, has a great atmosphere, very friendly staff, a great breakfast and restaurant. I would definitely recommend staying here if you want to be near the City centre.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización para visitar el centro de Santiago pero lejos de la zona comercial nueva. Los cuartos amplios y un excelente restaurante y bar
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulence at its finest.
This is a classic, opulent hotel that harkens back in style and look to the early/mid 20th century. I am sure that throughout most of its existence, it was considered a 5 star or better. Today, it may be old-fashioned. I read read reviews that almost deterred me. But, this was & is the best choice. Everything was lovely. From the elevators that carried us from the 8th floor to the Lobby & sub-levels (3) in an instant, to the absolutely delicious and amazing breakfast, to the waiters, bellhops, & concierge that served us, delivered ice, water, tea & coffee to our room in an instant, to the immense spaces for sitting, talking, working, to the fabulous concert halls & meeting rooms - and yes the pool and gym. All very well appointed and with good equipment. There are complaints about the neighborhood, but this is the center of town. There are museums and churches right on the same plaza. If you r ready for beautiful wood paneled rooms (the whole place was wood paneled) with wonderful beds, and nicely appointed bathrooms with a wonderful bar, restaurant, and pleasant efficient staff, this is the place. By the way, I have stayed in the best hotels in NYC, LA, London, Madrid, Amsterdam, Seoul, and many more. This place was great. But, management must upgrade the HVAC, it worked fine but it was struggling and was slow to respond to adjustments. But, we were always comfortable. And, smarter TVs. I could not connect my Mac. But then, why stay indoors?
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The staff were very friendly and accommodating. The food in the restaurant and bar was very good. The room and bed were very comfortable so it was an all-round enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in a city. Friendly staff. And the room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and enjoyed our stay. Comfortable beds, great breakfast options, felt safe. Staff were very welcoming and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff are very curteaous. The breakfeast is great! Fresh cooked omelets, various cheese, cold cuts, fruits. All types of coffee are available, which you can select on your own. The bar is nice also, with happy hour menus. We stayed twice at this hotel during our visit to Chile.
Stayed 2 nights in Oct 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
We really enjoyed our stay here. The room was big and spacious and the bathroom huge. The shower did leak onto the floor a bit as the glass panel was too short, but it wasn’t really a problem. The bed was very comfortable. The service at reception was excellent. The breakfast buffet was very good. One of the best we have had. Lots of choice, easy to over eat. We enjoyed the use of the spa facilities as we both had massages and used the sauna. The two biggest benefits at this hotel were the ability to check in early as our overnight flight arrived at 8am, and having the use of luggage storage and the spa facility to shower late afternoon on our last day as our flight out was very late but we had to check out in the morning of course. Don’t walk around the area at night time outside the hotel. It’s not particularly safe.
Stayed 2 nights in Sep 2024

8/10 Good

Srikant, Nottingham

Travelled with family
Liked: Cleanliness, amenities
Excellent location of property with a good range of facilities including free parking and a decent breakfast included. Lovely door staff welcoming each guest in personally.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024